Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.84 out of 5
Excellent
1,014 Reviews
Contact information
Mundillo Hotels GmbH is an online travel agency based in Potsdam and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 360 first-class and hand-selected small hotels are waiting to be discovered...

Contact information

Mundillo Hotels GmbH / fincahotels.com
David-Gilly-Straße 1
14469 Potsdam
Germany

Contact person
Annett & Knut Sievers

Opening hours

Wednesday 09:00 am-08:00 pm

Websites

Social Media

99% Recommended
5 stars 876
4 stars 98
1 star 0
Excellent (4.87)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer loyalty

4.92 out of 5
272 Reviews

Customer satisfaction

4.89 out of 5
258 Reviews

Professional demeanor

4.91 out of 5
254 Reviews

982 Reviews on ProvenExpert.com

4.86 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The booking as well as the associated payment methods are up to the desired standard.
There was e-mail communication immediately after booking and one is kept up to date.
Of course, the price of the facility is quite hefty at the moment in relation to other luxury hotels in German-speaking countries. The practice on site will show to what extent price and performance match - we are positively attuned and expect that everything fits !
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/25/2023D.
5.00 out of 5
Excellent
Recommendation
The large selection of accommodations was described in detail with all the important information. This was a very big help in the search. We had a very good feeling with the choice made that we made the right decision and are excited about this trip.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I did not know fincahotels.com, have me by chance "googled there". I was immediately positively surprised by the large offer and the wealth of information (there is really no question unanswered) and the many pictures. Thus, you really have the feeling that you know exactly where to go. In addition, the personal reports of the employees already give a safe feeling that you do not fall for a "Absteige".
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/19/2023Än.
5.00 out of 5
Excellent
Recommendation
Good comparison possibilities.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/11/2023Ines G.
5.00 out of 5
Excellent
Recommendation
excellent customer orientation! Not pushy!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/24/2022Armin S.
5.00 out of 5
Excellent
Recommendation
clearly recognizable effort to meet the wishes of customers with individual tailoring. Recommendation precisely for this reason
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/23/2022Anonymously
4.00 out of 5
Good
Recommendation
We have booked here a few times, have always been satisfied.
Since our experience is limited to just booking online, we can not say how things are handled that do not go well on vacation / booking .
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/13/2022Anonymously
5.00 out of 5
Excellent
Recommendation
smooth and fast processing of my travel request
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
11/23/2022norbert k.
5.00 out of 5
Excellent
Recommendation
Beautiful hotel, one of the best I have ever stayed in. Trendy, hip and up to date, but lots of character. Lovely pool and spa areas, very clean.
Customer review & rating for:
Kundenumfrage Service fincahotels.com
11/18/2022L.
5.00 out of 5
Excellent
Recommendation
Fast processing, friendly and customer-oriented!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Great accessibility and always a solution at hand.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/27/2022M.
5.00 out of 5
Excellent
Recommendation
fast and competent advice
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/27/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/26/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Everything worked out the way you want it to.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/26/2022Udo H.
4.00 out of 5
Good
Recommendation
I would like to distinguish here between the service by fincahotels and the hotel itself. Service itself good, but the hotel has real shortcomings and is not a four-star hotel. I think the hotel has rings different categories. Facility is great, location super. However, my room does not fit 4 stars at all. A küjlsyrank on a rusty rollenuntetsatz, hantüchet you dissolve sideways, a shower head that bends, a completely worn mattress (!) . The interior furnishings loveless and not at all stylish thrown together. I think there is altogether more to be expected. However, the price is ok. Is just not a 4 star standard. Breakfast is very good though :)
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/15/2022Donata b.
Mundillo Hotels GmbH / fincahotels.com Comment from Mundillo Hotels GmbH / fincahotels.com:
Dear Mrs. Bahke,

thank you very much for your evaluation immediately on the day of departure. In fact, this evaluation portal Proven Expert serves exclusively to evaluate our service and not the booked hotel. For the purpose of evaluating the hotel, you will automatically receive a separate questionnaire shortly after departure, through which you will have the extensive opportunity to evaluate the hotel with its strengths and weaknesses. Incidentally, the hotel you booked for 104 euros per night is a three-star hotel and not a four-star hotel. We regret that you were not completely satisfied with your choice of hotel.
We invite you to take advantage of our personal expert advice for a future booking through fincahotels.com, so that no unpleasant surprises await you at your vacation destination.

Best regards
Knut Sievers
5.00 out of 5
Excellent
Recommendation
Friendly and uncomplicated help on a Sunday after I was wrong by one day in the short-term booking. Thanks a million!!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
There are always friendly and competent contact persons. For all inquiries and problems there was a solution, also individually tailored to our wishes.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/12/2022Torsten K.
5.00 out of 5
Excellent
Recommendation
We have booked accommodation in Mallorca through Finca Hotels before and were totally delighted. The selection of hotels is completely in line with our imagination and we are happy to be able to choose from a pre-selection of hotels that suits our taste.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
09/04/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Have booked here several times and would do it again and again. Always great service and quick response to requests or change requests.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
08/29/2022Udo S.
4.52 out of 5
Excellent
Recommendation
I do not need to explain myself for a long time. The team knows our previous bookings and can advise us for the planned new trip according to our preferences. The service is simply class!
Show original
Customer review & rating for:
Kundenumfrage Service fincahotels.com
08/25/2022Michael Wilczewski / Monika N.
32 Reviews from
4 other sources
4.45 out of 5
Good
5.00 out of 5
Excellent
1 review on golocal
 
11/13/2017
4.60 out of 5
Excellent
23 reviews on Facebook
 
06/12/2019
4.38 out of 5
Good
1 review on bewertet.de
 
03/23/2022
3.90 out of 5
Good
7 reviews on Google Maps
 
10/25/2022
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/10/2016  |  Last update: 01/25/2023   |  Report profile

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