RIWO-Gartenpavillons

Exclusive and individual garden pavilions and garden houses made of wood.

RIWO-Gartenpavillons
CUSTOMERS' CHOICE 2023
4.85 out of 5
Excellent
200 Reviews
Contact information
Garden pavilions from RIWO stand for excellent quality made in Germany and decades of durability - and that since 1953.

There are good reasons for our success: more than 60 years of experience in development and production, numerous patents and...

Contact information

RIWO-Gartenpavillons
Im Acker 23
56290 Dommershausen
Germany
Directions

Contact person
Gerrit Wolf

Opening hours

Tuesday 08:00 am-12:00 pm
01:00 pm-05:00 pm

Websites

Social Media

100% Recommended
5 stars 161
4 stars 18
2 stars 0
1 star 0
Excellent (4.81)
Cost-performance ratio
Excellent (4.56)
Top competencies

Customer loyalty

4.93 out of 5
58 Reviews

Customer satisfaction

4.93 out of 5
54 Reviews

Cost adherence

4.96 out of 5
53 Reviews

180 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the individual advice and find it great that even after many years you can still get spare parts if needed. I can therefore recommend RIWO garden pavilions without reservation.
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Customer review & rating for:
RIWO-Gartenpavillons
09/24/2023Helmut Diedrich
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Diedrich,
thank you for sharing your long-term experience with new prospective customers and for still being so convinced of our products after many years. Continue to have fun with your RIWO Pavilion.
5.00 out of 5
Excellent
Recommendation
I needed spare parts for a ten year old gazebo. These were searched for in the warehouse and found. The price was ok. I was informed about a slightly longer delivery time, as well as a minor detail change. But everything was within the limits. The installation worked exactly as discussed. I am very satisfied.
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Customer review & rating for:
RIWO-Gartenpavillons
09/15/2023Uwe Platz
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Platz thank you for your great review based on your long term experience with our gazebos. Glad we could help and you are still so satisfied today.
5.00 out of 5
Excellent
Recommendation
Excellent services even after the purchase
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Customer review & rating for:
RIWO-Gartenpavillons
09/15/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thanks for the great review and I'm glad you highlighted that we are still here to help and advise long after the actual purchase.
5.00 out of 5
Excellent
Recommendation
The delivery and assembly of the gazebo was done by two extremely friendly and competent employees.
I was very satisfied with the assembly and with the appearance of quality products.
The cottage is a dream, more beautiful than all the brochures. I can very gladly recommend.
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Customer review & rating for:
RIWO-Gartenpavillons
09/11/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. K.,
Thank you for your great review. We are pleased to hear that you are so enthusiastic about all our services and are happy to recommend us. We wish you a lot of fun with your new pavilion.
4.60 out of 5
Excellent
Recommendation
Good customer service, good delivery service ,assembly instructions could be improved.
It is nice to stay in the gazebo.
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Customer review & rating for:
RIWO-Gartenpavillons
08/30/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for your review. We are pleased that you were basically so satisfied. We will take your feedback on the assembly instructions to heart in order to further improve them in the future.
5.00 out of 5
Excellent
Recommendation
The wood is very nicely finished overall. This makes the Riwo Pavilion stand out among other brands we've looked at.
Two tips I would like to pass on from our own experience.
1. the pavilion must have enough free space all around, so that the wood can dry again and again. I recommend at least 1 m.
2. under the feet I would always put plastic parts, so that the wood has no direct contact with the ground. This is not intended by the manufacturer, but has proven itself in our East Frisia. We always have longer periods of damp weather.
I have cut 1 cm thick plastic boards so that the wood still stands a little above, so there can be no waterlogging.

Our tea house is now 13 years old and still in good shape. Should we ever need a new garden house, Riwo would be our first choice. Among other things, because the delivery and installation went without a hitch.
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Customer review & rating for:
RIWO-Gartenpavillons
08/30/2023Hans-Jürgen Chwolka
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Chwolka,
thank you for your very good and detailed evaluation. Important for new prospective customers are also your experiences from the many years with the pavilion. As we are always developing our products further based on customer feedback, I would like to mention that nowadays there is even the possibility to equip the buildings with additional protection against ground moisture ex works. So you have already done everything right and continue to have many years of fun with your new pavilion. All the best!
5.00 out of 5
Excellent
Recommendation
Quality, advice and delivery was all very good!!! During the construction of our gazebo Panorama everything fit together exactly. We are very satisfied!
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Customer review & rating for:
RIWO-Gartenpavillons
08/23/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Good day,
Thank you for the very good review. We are glad that everything worked so well and you are so satisfied with your decision. We wish you many happy hours around the new pavilion. All the best!
5.00 out of 5
Excellent
Recommendation
Perfect!

Best advice, individual manufacturing according to measure and desire

Richtmeister assembly is offered and is excellent

It does not get better than this! !
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Customer review & rating for:
RIWO-Gartenpavillons
08/19/2023Axel Magiera
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Magiera,
Thank you for the great review. I am glad that everything is to your absolute satisfaction and the new pavilion is already being used regularly. We wish many happy hours with friends and family.
4.85 out of 5
Excellent
Recommendation
RIWO was very cooperative and responsive to our requests.
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Customer review & rating for:
RIWO-Gartenpavillons
08/18/2023Martin Heide
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Heide,
Thank you for the very good evaluation of our services overall. We are pleased that we could convince you so and wish you now many beautiful hours around the new pavilion.
5.00 out of 5
Excellent
Recommendation
Very good customer service
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Customer review & rating for:
RIWO-Gartenpavillons
08/18/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thanks for the great review. If you have any questions now or in the future, feel free to contact me.
4.80 out of 5
Excellent
Recommendation
With the consultation and the installation of the garden pavilion
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Customer review & rating for:
RIWO-Gartenpavillons
08/18/2023Kolhagen
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Kolhagen,
thank you for the great review. It's nice that the new pavilion is so well received.
5.00 out of 5
Excellent
Recommendation
We were able to gain an absolutely convincing impression of the high product quality and expertise by visiting the exhibition and taking a tour of the plant. The advice given by Mr. Wolf was extraordinarily competent and friendly. Our special requirement for thatched roofing was taken up and implemented in a constructive and purposeful manner. Delivery and installation were carried out by a very experienced and friendly team. We are completely happy and satisfied with the entire handling of the project.
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Customer review & rating for:
RIWO-Gartenpavillons
08/15/2023A. Eggert
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Eggert,
Thank you for the great and detailed evaluation. We are happy to pass on the praise internally. We are pleased that you were so satisfied with everything and so hopefully you will spend many happy hours in the new pavilion. I am already looking forward to pictures of the finished object. Thank you
5.00 out of 5
Excellent
Recommendation
Everything went great, from planning to completion 5 stars
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Customer review & rating for:
RIWO-Gartenpavillons
08/08/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for the great review. We are happy to pass on the praise internally. We wish you many happy hours around the new pavilion.
4.66 out of 5
Excellent
Recommendation
Friendly communication
Multiple change requests realized
Entire process was well taken care of
High quality materials with good workmanship, solid assembly
Have chosen pavilion Elegance, colored, everything seems very stable and long lasting
Acquaintances have this gazebo for 15 years. Is almost unchanged.
Would definitely choose the company again.
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Customer review & rating for:
RIWO-Gartenpavillons
08/06/2023Sunhild Kreuter
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mrs. Kreuter,
Thank you for the detailed evaluation. I am pleased that we could convince you so much. We are happy to pass on the praise internally.
5.00 out of 5
Excellent
Recommendation
The cooperation with the boss is very good . Also the assembly of the pavilion with the two assemblers was perfect. It was fun. We like to sit in the new cottage. Also our friends like it with the beautiful view of the swimming pond and the property.
Continue so company Riwo.👍
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Customer review & rating for:
RIWO-Gartenpavillons
07/19/2023Dieter Goldbach
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Goldbach and thank you for the great review. We are happy to pass on the praise internally. We are always happy when we have succeeded in creating the desired new favorite place in the garden. If you have any questions, please do not hesitate to contact us. All the best and many happy hours in the new pavilion. Thank you.
5.00 out of 5
Excellent
Recommendation
We needed a spare part after about 20 years. It was available and after a very short time with us.
Thank you!
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Customer review & rating for:
RIWO-Gartenpavillons
06/24/2023Uwe
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Good day,
Thank you for your great review including long-term experience. We are pleased that you are still so satisfied today.
5.00 out of 5
Excellent
Recommendation
All parts very well made and fit accurately. The assembly was simple, the instructions understandable. We were six, everything worked well. Construction time was about 3.5 hours.
All in all, high quality product at a fair price.
Can recommend it one hundred percent.
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Customer review & rating for:
RIWO-Gartenpavillons
06/04/2023Mike Schneider
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Schneider,
Thank you for the great and detailed evaluation. We are happy to pass on the praise to the whole team.
4.54 out of 5
Excellent
Recommendation
I was very satisfied with the services and would recommend RIWO Garden Pavilions at any time.
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Customer review & rating for:
RIWO-Gartenpavillons
05/24/2023K. Saeger
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Saeger,

thank you for your detailed evaluation of the different categories. I am glad to hear that even after some time of use you are still so satisfied with your gazebo. Have fun with it furthermore.
5.00 out of 5
Excellent
Recommendation
Starting with the consultation to the execution, delivery and assembly everything first class! The quality of the pavilion is simply a dream, it does not get better!
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Customer review & rating for:
RIWO-Gartenpavillons
05/16/2023Marcel S.-P.
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. S.-P.,

Thank you for the great review. We are happy to pass on the praise to everyone in the team and we hope that you will enjoy many wonderful hours with friends and family in the new pavilion. If you have any questions, please contact us at any time. All the best!
5.00 out of 5
Excellent
Recommendation
Top recommendation! We have owned a Riwo gazebo for 11 years. Still a wonderful favorite retreat Gets a fresh coat of exterior paint every 5 years. Twice a small spare part was needed - this was sent to us immediately free of charge without complaint.
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Customer review & rating for:
RIWO-Gartenpavillons
05/10/2023K.A.
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for the excellent review of our services and sharing your long-term experience with other interested parties. Continue to have fun with your favorite well cared for piece.
20 Reviews from
2 other sources
4.82 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Facebook
 
02/10/2023
4.80 out of 5
Excellent
18 reviews on Google Maps
 
09/26/2023
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All reviews and experiences about RIWO-Gartenpavillons are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/29/2018  |  Last update: 09/26/2023   |  Report profile

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