RIWO-Gartenpavillons

Exclusive and individual garden pavilions and garden houses made of wood.

RIWO-Gartenpavillons
CUSTOMERS' CHOICE 2024
4.85 out of 5
Excellent
215 Reviews
Contact information
Garden pavilions from RIWO stand for excellent quality made in Germany and decades of durability - and that since 1953.

There are good reasons for our success: more than 60 years of experience in development and production, numerous patents and...

Contact information

RIWO-Gartenpavillons
Im Acker 23
56290 Dommershausen
Germany
Directions

Contact person
Gerrit Wolf

100% Recommended
5 stars 169
4 stars 21
2 stars 0
1 star 0
Excellent (4.81)
Cost-performance ratio
Excellent (4.56)
Top competencies

Customer loyalty

4.93 out of 5
59 Reviews

Customer satisfaction

4.93 out of 5
55 Reviews

Sustainability

4.88 out of 5
56 Reviews

191 Reviews on ProvenExpert.com

4.84 out of 5
Excellent
4.40 out of 5
Good
Recommendation
That the product (pavilion) looks and feels exactly as desired.
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Customer review & rating for:
RIWO-Gartenpavillons
06/12/2024Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for your rating
5.00 out of 5
Excellent
Recommendation
We have had our pavilion for over 30 years and it is a special eye-catcher within our riding facility. We have spent many wonderful hours under the protective and cool thatched roof and when the birds get too much material from the reeds, we can easily get a replacement from RIWO!
The contact is wonderfully quick and the advice from RIWO is exceptionally committed and helpful!
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Customer review & rating for:
RIWO-Gartenpavillons
05/16/2024Elisabeth Wöckener
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mrs. Wöckener,
Thank you for the great review and for sharing your long-term experience with new prospective customers. This shows that our products not only give pleasure in the short term, but also over decades. It goes without saying that we provide the best possible assistance with problems of any kind. Whether at the first contact or after decades of use.
All the best!
5.00 out of 5
Excellent
Recommendation
We would have liked the assembly instructions to be a little more detailed. Otherwise, we are very satisfied from the initial inquiry to the finished chalet.
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Customer review & rating for:
RIWO-Gartenpavillons
05/07/2024Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Good day,
Thank you for the great review and I'm pleased that the assembly also went without a hitch. I have already been able to see the beautiful result in the pictures you sent me.
We gratefully acknowledge the constructive criticism of the assembly instructions for this particular model. However, as this large and complex building is very rarely assembled by customers themselves, we have not focused enough on it in the past. However, we will also be making improvements so that future customers with such a project will find it even easier to assemble the "Chalet" model completely on their own.
We wish you many happy hours and all the best!
5.00 out of 5
Excellent
Recommendation
Uncomplicated, reliable, friendly.
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Customer review & rating for:
RIWO-Gartenpavillons
03/10/2024Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for the great review. We hope you enjoy your new garden pavilion!
5.00 out of 5
Excellent
Recommendation
Solid pavilion with a sense of aesthetics, family business and Made in Germany, very good and honest advice, smooth organization, good assembly company
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Customer review & rating for:
RIWO-Gartenpavillons
03/03/2024Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for the great review and feedback. We are delighted that you like the new pavilion so much. We wish you many happy hours in it.
4.20 out of 5
Good
Recommendation
Very good customer service, fast and competent.
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Customer review & rating for:
RIWO-Gartenpavillons
02/25/2024Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
How do you do?
Please let us know where exactly we can improve in order to really convince 100%. Thank you very much
4.80 out of 5
Excellent
Recommendation
Riwo proved to be very reliable and also competent during the entire project. The installation went smoothly! The garden shed is very high quality and a real premium product!
We can fully recommend Riwo!
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Customer review & rating for:
RIWO-Gartenpavillons
10/12/2023Thomas Brendecke und Susanne Riebensahm
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Brendecke and Mrs. Riebensahm,
thank you for your great evaluation. We are pleased that you are so enthusiastic about your new pavilion and that you were satisfied with our performance from the very beginning. We wish you many wonderful hours in the new building and all the best for you.
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the individual advice and find it great that even after many years you can still get spare parts if needed. I can therefore recommend RIWO garden pavilions without reservation.
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Customer review & rating for:
RIWO-Gartenpavillons
09/24/2023Helmut Diedrich
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Diedrich,
thank you for sharing your long-term experience with new prospective customers and for still being so convinced of our products after many years. Continue to have fun with your RIWO Pavilion.
5.00 out of 5
Excellent
Recommendation
I needed spare parts for a ten year old gazebo. These were searched for in the warehouse and found. The price was ok. I was informed about a slightly longer delivery time, as well as a minor detail change. But everything was within the limits. The installation worked exactly as discussed. I am very satisfied.
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Customer review & rating for:
RIWO-Gartenpavillons
09/15/2023Uwe Platz
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Platz thank you for your great review based on your long term experience with our gazebos. Glad we could help and you are still so satisfied today.
5.00 out of 5
Excellent
Recommendation
Excellent services even after the purchase
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Customer review & rating for:
RIWO-Gartenpavillons
09/15/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thanks for the great review and I'm glad you highlighted that we are still here to help and advise long after the actual purchase.
5.00 out of 5
Excellent
Recommendation
The delivery and assembly of the gazebo was done by two extremely friendly and competent employees.
I was very satisfied with the assembly and with the appearance of quality products.
The cottage is a dream, more beautiful than all the brochures. I can very gladly recommend.
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Customer review & rating for:
RIWO-Gartenpavillons
09/11/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. K.,
Thank you for your great review. We are pleased to hear that you are so enthusiastic about all our services and are happy to recommend us. We wish you a lot of fun with your new pavilion.
4.60 out of 5
Excellent
Recommendation
Good customer service, good delivery service ,assembly instructions could be improved.
It is nice to stay in the gazebo.
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Customer review & rating for:
RIWO-Gartenpavillons
08/30/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for your review. We are pleased that you were basically so satisfied. We will take your feedback on the assembly instructions to heart in order to further improve them in the future.
5.00 out of 5
Excellent
Recommendation
The wood is very nicely finished overall. This makes the Riwo Pavilion stand out among other brands we've looked at.
Two tips I would like to pass on from our own experience.
1. the pavilion must have enough free space all around, so that the wood can dry again and again. I recommend at least 1 m.
2. under the feet I would always put plastic parts, so that the wood has no direct contact with the ground. This is not intended by the manufacturer, but has proven itself in our East Frisia. We always have longer periods of damp weather.
I have cut 1 cm thick plastic boards so that the wood still stands a little above, so there can be no waterlogging.

Our tea house is now 13 years old and still in good shape. Should we ever need a new garden house, Riwo would be our first choice. Among other things, because the delivery and installation went without a hitch.
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Customer review & rating for:
RIWO-Gartenpavillons
08/30/2023Hans-Jürgen Chwolka
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Chwolka,
thank you for your very good and detailed evaluation. Important for new prospective customers are also your experiences from the many years with the pavilion. As we are always developing our products further based on customer feedback, I would like to mention that nowadays there is even the possibility to equip the buildings with additional protection against ground moisture ex works. So you have already done everything right and continue to have many years of fun with your new pavilion. All the best!
5.00 out of 5
Excellent
Recommendation
Quality, advice and delivery was all very good!!! During the construction of our gazebo Panorama everything fit together exactly. We are very satisfied!
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Customer review & rating for:
RIWO-Gartenpavillons
08/23/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Good day,
Thank you for the very good review. We are glad that everything worked so well and you are so satisfied with your decision. We wish you many happy hours around the new pavilion. All the best!
5.00 out of 5
Excellent
Recommendation
Perfect!

Best advice, individual manufacturing according to measure and desire

Richtmeister assembly is offered and is excellent

It does not get better than this! !
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Customer review & rating for:
RIWO-Gartenpavillons
08/19/2023Axel Magiera
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Magiera,
Thank you for the great review. I am glad that everything is to your absolute satisfaction and the new pavilion is already being used regularly. We wish many happy hours with friends and family.
4.85 out of 5
Excellent
Recommendation
RIWO was very cooperative and responsive to our requests.
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Customer review & rating for:
RIWO-Gartenpavillons
08/18/2023Martin Heide
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Heide,
Thank you for the very good evaluation of our services overall. We are pleased that we could convince you so and wish you now many beautiful hours around the new pavilion.
5.00 out of 5
Excellent
Recommendation
Very good customer service
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Customer review & rating for:
RIWO-Gartenpavillons
08/18/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thanks for the great review. If you have any questions now or in the future, feel free to contact me.
4.80 out of 5
Excellent
Recommendation
With the consultation and the installation of the garden pavilion
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Customer review & rating for:
RIWO-Gartenpavillons
08/18/2023Kolhagen
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Kolhagen,
thank you for the great review. It's nice that the new pavilion is so well received.
5.00 out of 5
Excellent
Recommendation
We were able to gain an absolutely convincing impression of the high product quality and expertise by visiting the exhibition and taking a tour of the plant. The advice given by Mr. Wolf was extraordinarily competent and friendly. Our special requirement for thatched roofing was taken up and implemented in a constructive and purposeful manner. Delivery and installation were carried out by a very experienced and friendly team. We are completely happy and satisfied with the entire handling of the project.
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Customer review & rating for:
RIWO-Gartenpavillons
08/15/2023A. Eggert
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Hello Mr. Eggert,
Thank you for the great and detailed evaluation. We are happy to pass on the praise internally. We are pleased that you were so satisfied with everything and so hopefully you will spend many happy hours in the new pavilion. I am already looking forward to pictures of the finished object. Thank you
5.00 out of 5
Excellent
Recommendation
Everything went great, from planning to completion 5 stars
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Customer review & rating for:
RIWO-Gartenpavillons
08/08/2023Anonymously
RIWO-Gartenpavillons Comment from RIWO-Gartenpavillons:
Thank you for the great review. We are happy to pass on the praise internally. We wish you many happy hours around the new pavilion.
24 Reviews from
2 other sources
4.92 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Facebook
 
10/15/2023
4.90 out of 5
Excellent
20 reviews on Google Maps
 
12/26/2023
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All reviews and experiences about RIWO-Gartenpavillons are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/29/2018  |  Last update: 06/12/2024   |  Report profile

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