The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Overall, a very professional and pleasant collaboration. A joinery that proactively advises and makes suggestions and carries out its work in an unagitated and competent manner. I can recommend the joinery to others and I would work with Siefert again and again.
Hello, thank you very much for your rating, we are pleased when our customers are also enthusiastic about the communication and advice on WhatsApp, greetings Peter Siefert and staff!
We commissioned the Siefert joinery to rebuild an existing wooden courtyard gate that was in need of replacement after 30 years. The Siefert company met our request exactly to recreate the replica in the design of the old gate. The craftsmanship was perfect and numerous technical improvements were incorporated. Overall, we are very satisfied with Siefert's work and would recommend them at any time.
Hello Mr. Uwe Mewis, thank you for the praise, we are pleased to be able to contribute to the high quality of living in your house...
Perhaps you can tell us on occasion, why you can trust us only "almost" blindly.
Best regards and enjoy your stay
Peter Siefert and colleagues
Please let us know directly about the points deducted for advice and implementation. This is really very helpful for us to constantly improve. Unfortunately, we cannot improve what we are not told, which is a great pity...
Best regards
Joinery Peter Siefert and all employees
Hello Mr. Karl-Heinz H., thank you for your review and the constructive suggestion for improvement.
Unfortunately, we can't always be reached directly by phone when we are focused on working for our customers, advising them, calculating and planning or even taking a break. Then we don't want to be interrupted, also out of respect for other customers.
In most cases, however, we get back to you after a maximum of 4-6 hours on weekdays, regardless of whether contact was made by phone or via whatsapp / email. It is then important to state clear questions or your wishes as well as the contact person with the telephone reception staff in order to avoid delays or double processing.
He built a beautiful dining table from our beloved walnut (we had to cut it down with a heavy heart) and another coffee table from the tree slice. He embellished the natural wood crack with epoxy! We are very pleased.
Also custom made drawers including carcasses for an existing kitchen and it looks great now! The drawers are easy to open and close again.
As soon as we need a carpenter again, gives gladly again an order!
thank you very much for your very nice sentences. We are very happy to manufacture individual furniture made to measure. And if these are then also made from our own solid walnut, you have yes now also a very personal connection to their solid wood tables. We are at your disposal for further inquiries, the high quality furniture work was a lot of fun for us.
Mr. Siefert apologized several times that he had overestimated the initial cost estimate by a factor of 3 to 4. As a result, we were only able to realize half of our dream and spent twice the planned budget. The quality of the solution also remained below our expectations and we rate it as "mediocre".
A subsequently agreed additional service by an electrician friend was only realized at a princely hourly rate. Switching to another electrician was no longer possible in terms of time. On site, the electrician was asked to perform another additional service, which was categorically refused.
Thank you for your honest opinion, I much prefer that to customers who conceal their dissatisfaction, never come back and spread negative propaganda... We don't want massively disappointed or exploited customers, but enthusiastic ones who, like many others, become loyal customers over decades.
The comments about mediocre quality have already been directly questioned in Provenexpert, but there was never any feedback on their statement.
What exactly is "mediocre" about the quality? If there really are demonstrable concrete deficiencies and reasons, it would be very important for us to find out.
Unfortunately, we never received any feedback on this either... We would have very much liked to have been given a hint and possibly also improved, if really justified.
Unfortunately, I think that's a great pity. Genuinely constructive criticism from our customers is always a very important improvement tip for me and my employees.
I have already explained to them personally why my cost estimate at the time was incorrect and have apologized for this several times.
However, we were very pleased that you still partially commissioned us with the room divider following the specific written and very detailed offer, as your project is a very demanding reference object in terms of craftsmanship with complex adaptations to complicated sloping roofs for our joinery.
Unfortunately, we are not allowed to show the project as a reference because you have objected to the publication of images. Although we do not understand this, we accept it and think it is a great pity, as we can use it to present suggestions and our expertise to new interested parties.
If you had not ordered solid oak for certain furniture parts on the room divider at the time and had dispensed with the spotlights, the costs would also have been lower. But this higher value was worth it to them.
However, you will enjoy this decision for many years to come, as it gives the furniture a much higher value and a more elegant spatial effect.
Our electrical partner company was extremely busy at the time due to the many energy issues and retrofits in our country. I was very happy to receive support for the electrical work from a qualified, reliable master electrician at short notice so that the furniture could be installed. You could have taken care of this work yourself. At no time did anyone from our company force you to finally commission us and our partner company.
Joinery Siefert has done a very good job, we are very satisfied. They have installed a carpenter's door for us. From quotation to installation, everything went very well and quickly. Price-performance is also very good. We will definitely recommend Siefert! Many greetings, family Neufer
Excellent work - from start to finish excellent advice & care.
The construction of our built-in cabinet went flawlessly and at the handover everything was tiptop-clean.
We are very satisfied and will be very happy to recommend, thank you!
Birgit with Sead Vehabovic
thank you very much for your nice sentences, we also enjoyed working for you and are looking forward to further cooperation and your recommendations. Built-in wardrobes made to measure for the sloping roof etc. are always an interesting challenge for us. We wish them a lot of joy with the tidy use of their new high-quality built-in furniture.
Contrary to the AB, only the actual effort was calculated in the invoice, which led to a significant reduction. Service, delivery time, execution, clean work, friendliness was
everything super.
Thank you for your evaluation, the contract work can often be estimated in advance only in approximate, the exact billing times we have then only after completion of the projects- thank you for your trust.
Please be sure to let us know if you are not completely satisfied with the quality.
thank you for your review, yes quality has its price - individual consultation, measurement on site, planning, custom manufacturing, installation from a single source, this complete package offers only the carpenter trade...
We had our solid wood doors refurbished and are very satisfied with the result and the whole process. We can recommend the carpentry Siefert unreservedly.
Roller shutter drive converted from manual to electric (tubular motor).
Fa. Siefert has done a perfect and professional job, thank you very much!
We will of course recommend the above-mentioned company to others and, if necessary, use them again ourselves!
Your satisfied customer K.Wolf, 69517 Go.-Tal...
thank you for your evaluation, - it is nice that we could help you to increase your living comfort.
We are looking forward to further pleasant cooperation.
Many greetings from Siedelsbrunn
Peter Siefert and employees
And again, this was a very positive craftsman experience with the company Siefert. With the usual competent technical advice and reliable execution of the work. Very friendly and customer-oriented personal contact. We will gladly continue to recommend Siefert and will also request them again if necessary.
All reviews and experiences about Schreinerei Siefert are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 10/06/2015 | Last update: 10/14/2024
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thank you for your very good review, we are very pleased!
Best regards
Peter Siefert joinery and staff.