Tauchversandonline

Diving Equipment cheap shopping at Tauchversandonline

Tauchversandonline
2,118 Reviews i
published (99 %)
out of 2,119 reviews
Contact information
Tauchversandonline is your online diving mail order company with good advice, large selection and comprehensive know how. With us you will find your individual diving and water sports equipment cheap.

Contact information

Tauchversandonline
Brochthäuser Str. 91
37115 Duderstadt
Germany

Contact person
Alexander Kilian

Review from 01/16/2024  
5.00 out of 5
Excellent
Recommendation
Service on offer
Payment
Delivery
Information
Website
Top competencies

Reliability

5.00 out of 5
12 Reviews

Customer satisfaction

5.00 out of 5
12 Reviews

Customer loyalty

5.00 out of 5
12 Reviews

69 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Super service is evident when things don't go straight - and you shine there too! Anytime again....Thanks Jan
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Customer review & rating for:
Tauchversandonline
01/16/2024J.
3.40 out of 5
Average
Recommendation
The delivery was delayed beyond the delivery time stated on the website due to unavailability of items. That in itself is not a huge problem for me at first. However, at no point was I proactively informed about the delay. On request, I was given a new delivery date, which was not met. I suddenly received emails with credit notes without any explanation. There was no response to emails and phone calls.
In the end, one item was not delivered (hence the credit note).

I am very disappointed. The offer and the initial transaction were perfectly okay.
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Customer review & rating for:
Tauchversandonline
11/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
As always, problem-free order, fast delivery of the goods. Tracking of the goods. No shipping costs from 59€ within Germany.
I can recommend the store and have shopped there several times myself.
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Customer review & rating for:
Tauchversandonline
11/07/2023Anonymously
3.40 out of 5
Average
Recommendation
After two weeks still not delivered, without any information.
That's not possible at all!
Addendum, change: We were contacted today on Sunday evening and there were delivery problems. The cancellation was made very quickly and the refund as well. It seems to work after all.
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Customer review & rating for:
Tauchversandonline
08/12/2023Anonymously
Tauchversandonline Comment from Tauchversandonline:
Dear customer, to Austria we have specified a shipping time of 12 business days for this order.
Order placed on Friday 28.07., delivery time until 16.09. due to weekends and holidays in Austria.
We regret not to have delivered faster here, but even with us there are sometimes strong problems in the supply chain.
Order would be ready for shipment today, so with a little luck even within the stated delivery time.
Alex
Team TVO
5.00 out of 5
Excellent
Recommendation
The store was not available for a few weeks due to vacation, which was also clearly visible on the website. Nevertheless, my order was delivered very quickly afterwards and the shipping info was top. It does not get better than that. And the suit I ordered was finally one that fit great. Thank you and keep up the good work.
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Customer review & rating for:
Tauchversandonline
07/29/2023T.
5.00 out of 5
Excellent
Recommendation
With an order on Monday evening and a receipt of the goods on Wednesday - and that too against invoice - there is nothing to complain about.
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Customer review & rating for:
Tauchversandonline
07/06/2023Anonymously
3.80 out of 5
Good
Recommendation
Except for missing info everything went great.
Would have liked to be informed immediately by Tauchversandonline that the desired color is not in stock and must first be reordered, which costs time I did not have.
Have then contacted by mail and asked for another color in stock. The request was then immediately fulfilled by my extremely friendly contact person. Basically, everything went great, but Tauchversandonline should inform its customers in the future immediately if the ordered goods are not in stock. Not everyone can and wants to wait longer than a week for ordered things.
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Customer review & rating for:
Tauchversandonline
06/06/2023V.
5.00 out of 5
Excellent
Recommendation
The goods, offered at a reasonable price, were delivered super fast and neatly packed. Every time again gladly. Have recommended the store in our diving club.
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Customer review & rating for:
Tauchversandonline
02/21/2023Ulrich B.
5.00 out of 5
Excellent
Recommendation
Everything is fine. a query has answered the owner immediately and correctly.
answered.
Product in very good price-performance ratio and
high Camaro quality received.
Will gladly order again from Tauchversandonline. Thank you.
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Customer review & rating for:
Tauchversandonline
12/01/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Everything as it should be, plus a tick better 👍. Highly recommended!
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Customer review & rating for:
Tauchversandonline
11/19/2022Anonymously
4.79 out of 5
Excellent
Recommendation
Very good: Prepayment is offered, delivery time is slightly longer because of the transfer times. With the last purchase (Camaro Titanium Shirt) was a very helpful comment on the size specification on the part of Tauchversandonline indicated, because the size tables of Camaro are often very problematic.
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Customer review & rating for:
Tauchversandonline
11/06/2022Anonymously
4.40 out of 5
Good
Recommendation
All good!
One suggestion: the size tables should be revised by Camaro- had led to extra work (for you and for me).
Best regards,
Susanna pfitzner
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Customer review & rating for:
Tauchversandonline
08/24/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Best service and even the impossible is realized. Everything super, best thanks
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Customer review & rating for:
Tauchversandonline
08/18/2022Matthias M.
4.80 out of 5
Excellent
Recommendation
Excellent customer contact, stand bemüht and hassle-free returns and exchanges to full customer satisfaction! Recommended without exception
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Customer review & rating for:
Tauchversandonline
08/08/2022J.
5.00 out of 5
Excellent
Recommendation
Super responded to my extra wishes, super SUPER
worked great and gave me a lot of pleasure :) :) :)
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Customer review & rating for:
Tauchversandonline
08/08/2022U.
4.60 out of 5
Excellent
Recommendation
Super nice and very accommodating!!!
Gladly again!!
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Customer review & rating for:
Tauchversandonline
06/20/2022S.
5.00 out of 5
Excellent
Recommendation
Fast delivery. Beautiful product
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Customer review & rating for:
Tauchversandonline
07/19/2021Anonymously
4.80 out of 5
Excellent
Recommendation
Super fast processing and delivery and the best at a super price full 5*
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Customer review & rating for:
Tauchversandonline
07/13/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Am completely satisfied. Had ordered 2 head hoods. After I had communicated that I want to go diving on the weekend were the two head hoods the next day with me.
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Customer review & rating for:
Tauchversandonline
01/22/2021U.
4.75 out of 5
Excellent
Recommendation
The shipping was speedy !
Can only recommend!
Thank you very much and Merry Christmas!!!😊
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Customer review & rating for:
Tauchversandonline
12/22/2020A.
2,049 Reviews from
3 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
10 reviews on Google
 
02/15/2024
5.00 out of 5
Excellent
53 reviews on Amazon
 
02/09/2023
5.00 out of 5
Excellent
1,986 reviews on eBay
 
09/16/2022
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* All reviews and experiences about Tauchversandonline are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/16/2017  |  Last update: 05/24/2024   |  Report profile

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