Thomas König Generalvertretung der R+V Versicherungsgruppe

KÖNIG - SuitableInsured.

Thomas König Generalvertretung der R+V Versicherungsgruppe
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.88 out of 5
Excellent
382 Reviews
Contact information
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Contact information

Thomas König Generalvertretung der R+V Versicherungsgruppe
Kopernikusstr. 27
01129 Dresden
Germany
Directions

Contact person
Thomas König

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100% Recommended
5 stars 206
4 stars 39
1 star 0
Excellent (4.88)
Cost-performance ratio
Excellent (4.62)
Top competencies

Professionalism

4.89 out of 5
19 Reviews

Customer satisfaction

4.89 out of 5
18 Reviews

Customer loyalty

5.00 out of 5
17 Reviews

247 Reviews on ProvenExpert.com

4.81 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Always fast, friendly, very competent and uncomplicated communication. This is exactly what you want from a reliable partner for family and home insurance. Thank you very much
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Customer review & rating for:
R+V Generalvertretung Thomas König
08/22/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your excellent review! We are delighted that you appreciate our fast, friendly and competent communication. This is exactly what we aim to be: a reliable partner for your family and your home. Your satisfaction encourages us to continue to focus on uncomplicated and personal support. We are always happy to be there for you. Best regards, Thomas König & Team
5.00 out of 5
Excellent
Recommendation
Sevice
Customer review & rating for:
Thomas König Generalvertretung der R+V Versicherungsgruppe
08/21/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Danke für die tolle Bewertung und, dass Sie sich die Zeit genommen haben unseren Service zu bewerten. Damit geben Sie anderen die Möglichkeit, einen Eindruck über unsere Agentur zu erhalten. Bis bald und herzliche Grüße, Thomas König & Team.
5.00 out of 5
Excellent
Recommendation
The customer service provided by the general agency Thomas König is outstanding. I received the best possible advice, the processing time was reduced to a minimum and all my concerns were asked in detail, taken into account and supported in a helpful manner. Especially as I simply felt at ease, I would like to express my thanks once again for the support.
I am happy to stay! And will recommend to others.
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Customer review & rating for:
R+V Generalvertretung Thomas König
08/17/2024Alvin F.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your great review, Mr. Fichtner! We are delighted that you had such a positive experience of our customer service and the careful handling of your concerns. The fact that you feel comfortable with us is exactly what we want to achieve with our philosophy. Your trust and recommendation mean a lot to us. We look forward to continuing to look after you with the same dedication. Best regards, Thomas König & Team.
4.40 out of 5
Good
Recommendation
Surge damage to the PC! Not so easy to manage without Outlook etc. Thanks to the friendly advice from Mr. König and his staff, everything was settled promptly and to our complete satisfaction.
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Customer review & rating for:
Thomas König Generalvertretung der R+V Versicherungsgruppe
08/15/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your kind feedback and the positive assessment. We are very pleased that we were able to help you quickly and to your complete satisfaction with the settlement of the surge damage. It is particularly important to us that you can rely on us in situations like this. Best regards, Thomas König and team.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
R+V Generalvertretung Thomas König
08/15/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you for your 5-star rating! We are very pleased that you are satisfied with our advice. Best regards, Thomas König + Team
4.40 out of 5
Good
Recommendation
Very competent advice - and constant reminders about our somewhat negligent treatment of the subject of insurance. Thank you for that!
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Customer review & rating for:
Thomas König Generalvertretung der R+V Versicherungsgruppe
07/09/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your great feedback!
We take great care to maintain regular contact with our customers and to ensure that your contracts are up to date and coordinated
- so that everyone can sleep peacefully. 😊👍
See you at the next reminder. 😎
Best regards Thomas König & Team
5.00 out of 5
Excellent
Recommendation
The advice and clarification of our insurance policies was great. Ms. Hänel took a lot of time. We certainly felt that we received really honest and open advice. We've always been with R&V, but this was soothing. Many thanks from the Reuschel family
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Customer review & rating for:
R+V Generalvertretung Thomas König
07/01/2024Monika R.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your wonderful feedback. Reuschel family!
We are very pleased to hear that you were so satisfied with the advice & clarification provided by Ms. Hänel. Our employee would like to thank you very much for your inspiring words! 👏

Your words also confirm our daily efforts to always be honest & open with our customers.
We appreciate your long-standing trust in R+V and in our future cooperation.

See you next time 😊
Thomas König & Team
5.00 out of 5
Excellent
Recommendation
My request was dealt with quickly.
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Customer review & rating for:
Thomas König Generalvertretung der R+V Versicherungsgruppe
07/01/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your feedback!
Fast, simple & customer-oriented is our motto 😎
Best regards Thomas & Team
5.00 out of 5
Excellent
Recommendation
Mrs. Simmchen provided very friendly and optimal advice on all points.
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Customer review & rating for:
Thomas König Generalvertretung der R+V Versicherungsgruppe
06/21/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Super! Thank you very much for your feedback on your consultation with Ms. Simmchen. It is our constant endeavor to provide you with an outstanding service and we are happy to hear that we were able to meet your expectations.
Your satisfaction is our greatest motivation and we promise to spare no effort in the future to provide you and all our customers with the best possible experience.
Best regards Thomas König & Team
5.00 out of 5
Excellent
Recommendation
Ms. Simmchen has a very high level of expertise. Her statements were quick and very friendly.
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Customer review & rating for:
R+V Generalvertretung Thomas König
06/20/2024Fam. H.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
We are overwhelmed by your positive feedback and would like to thank you from the bottom of our hearts! Mrs. Simmchen would also like to thank you very much for your inspiring words. It is a great pleasure to hear that you are satisfied with our advice. Your kind words are a true confirmation of our endeavor to always provide excellent service.
Best regards Thomas König & Team 😎
5.00 out of 5
Excellent
Recommendation
I have been a customer of Mr. König for over 20 years and the service has always been top. Human, friendly, flexible and incredibly fast. The best insurance company that I can recommend with a clear conscience. Thanks also to Ms. Hänel for her support with my new policy.
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Customer review & rating for:
R+V Generalvertretung Thomas König
06/19/2024Ulla M.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Once again, dear Ulla: We are speechless! 😍
It fills us with great pride and deep gratitude to read your words of praise. 20 years are not only a testimony to our journey together, but also proof of the trust you place in our team. Your feedback reinforces our commitment to excellent and customer-oriented service!
Best regards Thomas & team 😎
5.00 out of 5
Excellent
Recommendation
The agency is outstanding in my eyes. And I can say that because I also come from the insurance industry.
As a customer, you get the "all-round carefree package" if you want it. You are neither pushed nor constantly called, but rather receive solutions and answers to your wishes or questions.
I recently had glass damage (car). A quick call to the agency, prompt feedback with the damage number and then it could be processed via the workshop. And here, too, all the options were available - self-selected workshop or R+V service partner.
We are often rather "clumsy" in these matters. Then it is nice to be taken by the hand by the agency staff. Stay as you are and keep up the good work.
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Customer review & rating for:
R+V Generalvertretung Thomas König
06/13/2024Mirco N.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you for your positive review, Mirco! 😊 I'm delighted to hear that you think our agency is outstanding.

Your experience with the glass damage shows once again that our philosophy is to strive for quick resolution of issues and carefree nights. It is important to us to offer reliable solutions and to respond specifically to your individual wishes and questions.

It is a pleasure to support you and "take you by the hand". We will continue to do our best to maintain this high standard. Thank you for your trust and I look forward to continuing to provide you with the best possible support in the future! 😎
Thomas + Team
5.00 out of 5
Excellent
Recommendation
I can only recommend the agency...competent, friendly, sympathetic, customer-oriented, personal advice tailored to your own needs and fast and uncomplicated processing in the event of a claim. I have been a very satisfied customer for over 20 years!
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Customer review & rating for:
R+V Generalvertretung Thomas König
06/12/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your wonderful review! We are extremely pleased that you are so satisfied with our agency. Your words of praise about our competence, friendliness and customer-oriented advice are a great motivation for us. We are proud to have enjoyed your trust for over 20 years and to be at your side for all your concerns.
Best regards and many thanks for your loyalty!
Thomas König + Team
4.60 out of 5
Excellent
Recommendation
A very pleasant consultation. Thank you very much.
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Customer review & rating for:
R+V Generalvertretung Thomas König
05/20/2024Friederike M.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you so much for the great review, Frieda!
See you soon and sunny greetings 🌞😊
Thomas & Team.
4.83 out of 5
Excellent
Recommendation
Very fast processing and proactive contact, very good advice and serious search for favorable conditions.
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Customer review & rating for:
Thomas König Generalvertretung der R+V Versicherungsgruppe
05/10/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your kind words! We are very pleased to hear that you are satisfied with the quality of our service. We always strive to offer our customers the best possible service and are delighted that we were able to meet your expectations. Best regards, Thomas König & Team.
4.60 out of 5
Excellent
Recommendation
Always reliable and competent advice with friendly staff, whose motivation is evident and with whom you always have the feeling of being in good hands, is something that makes me always happy to be a customer here and I can only recommend it to others!
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Customer review & rating for:
R+V Generalvertretung Thomas König
05/09/2024Fréd P.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your wonderful words! It means a lot to us that you feel you are in good hands with us. We will continue to be there for you with the same motivation and expertise. We look forward to welcoming you as a valued customer in the future! Best regards from Thomas König & Team.
5.00 out of 5
Excellent
Recommendation
I have been insured with Mr. König for several decades. I have already had to use the legal protection (work) and the service went smoothly. Approximately every 3 years, a very friendly and competent employee goes through the contracts with me and together we adjust them upwards or downwards to the respective situations. Many thanks to Ms. Schimmank and Ms. Hirche :-)
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Customer review & rating for:
R+V Generalvertretung Thomas König
04/21/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for your many years of loyalty and the outstandingly positive review! We are very pleased to hear that you are satisfied with our service. We always strive to provide our customers with the best possible support and are delighted that we have been able to help you in the past. Your kind words motivate us to continue to do our best.
Thank you very much!
Thomas König + Team
5.00 out of 5
Excellent
Recommendation
Very nice and competent advice from Ms. Hänel
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Customer review & rating for:
R+V Generalvertretung Thomas König
03/03/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you for taking the time to rate our customer service and advice! Mrs. Hänel was very pleased with the great feedback. We look forward to continuing to be your trusted contact. Best regards, Thomas König & Team.
5.00 out of 5
Excellent
Recommendation
I had a conversation and consultation with Ms. Jessica Hänel, I was very satisfied. I can only recommend her. She also wrote back at the weekend, which I thought was super nice, although I hadn't expected that...
Ms. Hänel can definitely be recommended...
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Customer review & rating for:
Thomas König Generalvertretung der R+V Versicherungsgruppe
02/28/2024Dr. M. Q.
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much, Dr. Qorrolli!
I have passed on your feedback to Ms. Hänel and she is extremely grateful for the inspiring words! 😊
We look forward to continuing our trusting collaboration.
Kind regards Thomas König & Team
5.00 out of 5
Excellent
Recommendation
Dear insurance team,

I appreciate your friendliness and the speed with which you dealt with my concerns.

Best regards, Anett Münch
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Customer review & rating for:
Unser Neujahrsvorsatz - Deine Erwartung! Was können wir verbessern?
02/18/2024Anonymously
Thomas König Generalvertretung der R+V Versicherungsgruppe Comment from Thomas König Generalvertretung der R+V Versicherungsgruppe:
Thank you very much for the appreciative review, Ms. Münch. We are delighted that you are so satisfied with our service. Here's to many more years of trusting cooperation. Best regards, Thomas König & Team.
135 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
120 reviews on Google Maps
 
09/20/2024
5.00 out of 5
Excellent
15 reviews on Facebook
 
10/31/2023
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All reviews and experiences about Thomas König Generalvertretung der R+V Versicherungsgruppe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/27/2021  |  Last update: 10/04/2024   |  Report profile

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