XsolveIT

Managed Print Services

Contact information
We are managing over 14.000 printers for our 5.000 customers in Belgium and Europe on a daily basis through our Welkomdesk in Sint-Niklaas (B). We take care of the installation, technical services, consumables, you just need to push "PRINT" or "SCAN"

Contact information

XsolveIT
Gentse Baan 66
9100 Sint-Niklaas
Belgium
Directions

Contact person
XsolveIT

100% Recommended
5 stars 12
3 stars 0
2 stars 0
1 star 0
Excellent (4.63)
Top competencies

Customer loyalty

4.78 out of 5
9 Reviews

Expertise

4.88 out of 5
8 Reviews

Customer satisfaction

4.56 out of 5
9 Reviews

19 Reviews on ProvenExpert.com

4.63 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Because I have always been helped very quickly and very kindly !!!!!
Especially Julie is a TOPPER !!!!!!
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Customer review & rating for:
XsolveIT Welkomdesk
12/20/2023Severens C.
4.89 out of 5
Excellent
Recommendation
Your Helpdesk is excellent , Julie is SUPER friendly and SUPER helpful , also the technicians are polite and do a good job , I am very satisfied with your staff , DUS raise for them this year!!!!!

With polite regards,
De Cooman Werner
Cars Cardoen Antwepen
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Customer review & rating for:
XsolveIT Welkomdesk
12/11/2023Anonymously
3.83 out of 5
Good
Recommendation
They help where they can as quickly as possible.
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/04/2023Svea R.
5.00 out of 5
Excellent
Recommendation
When we have problems with the printers we contact the help desk and it is always pleasant to call you guys, friendly and helpful.
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Customer review & rating for:
XsolveIT Welkomdesk
12/01/2023Anonymously
4.67 out of 5
Excellent
Recommendation
prompt action is taken on a request for intervention
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Customer review & rating for:
XsolveIT Welkomdesk
12/01/2023Anonymously
4.00 out of 5
Good
Recommendation
Customer service is very friendly. Nothing to complain about.
1 Technician is super competent namely Mr. Fakir who always gets the most difficult problems solved. This man also takes his time to bring the repair to a good end. Worth a compliment !!!
Concerning the other technicians, we are neutral.
There have been some problems with the printers in the past.
In some cases we also had to wait a long time for a technician to come by.
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Customer review & rating for:
XsolveIT Welkomdesk
12/01/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Perfect!!! Fast service and always super friendly!
Show original
Customer review & rating for:
XsolveIT Welkomdesk
12/01/2023Anonymously
4.33 out of 5
Good
Recommendation
Very satisfied with customer service. They go out of their way to solve problems, send orders in a timely manner and send technicians to help us out of a jam.
They are also good devices to work with.
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Customer review & rating for:
XsolveIT Welkomdesk
11/28/2023Ann R.
5.00 out of 5
Excellent
Recommendation
Top service!
Customer review & rating for:
XsolveIT Welkomdesk
07/10/2023Anonymously
4.00 out of 5
Good
Recommendation
Would be nice if I could fill it out in Dutch
Show original
Customer review & rating for:
XsolveIT Welkomdesk
07/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
XsolveIT Welkomdesk
04/22/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
XsolveIT Welkomdesk
04/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
XsolveIT Welkomdesk
04/03/2024Dominique H.
5.00 out of 5
Excellent
Recommendation
Rating for:
XsolveIT Welkomdesk
03/12/2024Anonymously
4.00 out of 5
Good
Recommendation
Rating for:
XsolveIT Welkomdesk
03/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
XsolveIT Welkomdesk
03/05/2024B.
5.00 out of 5
Excellent
Recommendation
Rating for:
XsolveIT Welkomdesk
03/05/2024Anonymously
4.33 out of 5
Good
Recommendation
Rating for:
XsolveIT Welkomdesk
02/20/2024Anonymously
4.00 out of 5
Good
Recommendation
Rating for:
XsolveIT Welkomdesk
12/04/2023Anonymously
15 Reviews from
1 other source
4.30 out of 5
Good
4.30 out of 5
Good
15 reviews on Google Maps
 
12/15/2023
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All reviews and experiences about XsolveIT are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/03/2023  |  Last update: 04/23/2024   |  Report profile

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