Futterplatzerl.com

hay box, hay box, HORSEFEED BOX, hay rack, feeding box, hay net, horse feeding

Futterplatzerl.com
632 Reviews i
published (98%)
out of 645 reviews
Contact information

Contact information

Futterplatzerl.com
Sägewerkstr. 3
83395 Freilassing
Germany
Directions

Contact person
Harald Kurt Karl Schmidt

Opening hours

Thursday 09:00 am-07:00 pm

Websites & Profiles

Review from 04/04/2022  
2.20 out of 5
Fair
Service on offer
Payment
Delivery
Information
Website
Top competencies

Selection

4.81 out of 5
16 Reviews

Pricing

4.47 out of 5
17 Reviews

Quality

4.33 out of 5
18 Reviews

183 Reviews on ProvenExpert.com

2.20 out of 5
Fair
received with massive delay products are fine. I am still waiting for a hay net (ordered in January). 1 time apparently returned at customs by DHL. Since then again radio silence. In between times reminder for payment received (in January all paid by credit card). On e-mail is generally not responded. On the phone (if someone is reached) rather unfriendly.
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Customer review & rating for:
Futterplatzerl.com
04/04/2022S. Brunner
Futterplatzerl.com Comment from Futterplatzerl.com:
The Swiss customs did not let your goods (additional delivery of a net) through so we have an additional charge of 25.- €.
Nobody was unfriendly. I just wonder why you have to spread such a lie. We have almost 14000 customers and we take care of everyone. Only if Swiss customs rejects it and sends it back (without any stated reason) we can't help it.
5.00 out of 5
Excellent
Recommendation
I had ordered two Horsefeed Box Full Time Controlled last fall and received them on time. Already I have ordered three more boxes. Easy handling with the timer, very sturdy construction, wood is solid. So in short; I am very satisfied. Keep up the good work dear Futterplatzerl team.
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Customer review & rating for:
Futterplatzerl.com
01/29/2022Manuela Vogel
4.60 out of 5
Excellent
Recommendation
I ordered two timed hay boxes and it was worth the wait. I am thrilled with the boxes. My horses accept it super within a very short time. Easy to operate. Also got the video on how to set the timer right away. Many thanks
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Customer review & rating for:
Futterplatzerl.com
10/07/2021Sandra Düngfelder
5.00 out of 5
Excellent
Recommendation
The Heufeedbox was the best decision! We have them now for many years and love them. Practical handling, solid workmanship and unbreakable. Great quality. The competent advice from Mr. Schmidt was very helpful to me
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Customer review & rating for:
Futterplatzerl.com
10/02/2021Susan Tömördi
Futterplatzerl.com Comment from Futterplatzerl.com:
Thank you very much
2.25 out of 5
Fair
Service catastrophically unfriendly. I canceled my order before delivery, because it would have taken over a week instead of 2-3 days, according to telephone information 4 days after ordering. Thereupon they became very very unfriendly and abusive. NEVER AGAIN!
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Customer review & rating for:
Futterplatzerl.com
09/13/2021Anonymously
Futterplatzerl.com Comment from Futterplatzerl.com:
The truth is ordered on 7.9.2021 - receipt of money Thursday 9.9.2021 and because it would have taken over the weekend you have canceled Ms. Brettl.
Package was already shipped we had to stop at DHL.
Money we have you without request on Friday the 10.9.2021 immediately transferred back.
Thank you for this great review
1.00 out of 5
Poor
I ordered a Horsefeedbox in May. Sent an email several times. Have not received a reply. Phone is not answered either.
The product was not shipped until July 10. Unfortunately, I have not received anything. DHL refused the package because it was damaged. Tried to call again today. Unfortunately could not contact you again. Have after 3 months still nothing received and am 222.00 € poorer.
Maybe now comes an answer.
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Customer review & rating for:
Futterplatzerl.com
08/03/2021Anette Smit
Futterplatzerl.com Comment from Futterplatzerl.com:
Hello we have brought on 25 June your goods demonstrably to DHL Freilassing. The goods were neatly packed as all our products. Now on 03.08.2021 we hear from you via Whats App that the goods are returned because they have been damaged (After over 1 month?). DHL did not refuse a package or anything else. They have the package for over 1 month and now it is supposed to come back according to your Whats App. Until today, unfortunately, no goods have come back, even in the DHL tracking the package is delivered in Holland. We take care of it in any case immediately happy although we are actually on vacation this week.
4.71 out of 5
Excellent
Recommendation
I am very satisfied! I have already ordered for the second time and am again very satisfied! Unfortunately, I ordered a hay net a little too small and I can exchange it without what problems. Very nice customer service!
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Customer review & rating for:
Futterplatzerl.com
08/02/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Thank you for the fast delivery.
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Customer review & rating for:
Futterplatzerl.com
07/16/2021Silvana Hartwich
2.33 out of 5
Fair
Customer service is disastrous
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Customer review & rating for:
Futterplatzerl.com
06/23/2021Dr. MarIies Willborn
Futterplatzerl.com Comment from Futterplatzerl.com:
We are very sorry that you tried to reach us during our vacation. An immediate callback within 4 hours from us was unfortunately not accepted.
We have now tried 2 times to reach you. (and that in our vacation)
Unfortunately, no one picks up the phone.
Also by Whats App you do not report. Very BAD
5.00 out of 5
Excellent
Recommendation
Wonderful quality and durable workmanship.
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Customer review & rating for:
Futterplatzerl.com
05/29/2021Jennifer Daurer
4.80 out of 5
Excellent
Recommendation
Our hay box is great - stable and effective. Highly recommended!
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Customer review & rating for:
Futterplatzerl.com
05/29/2021Ulrike Bauer
4.60 out of 5
Excellent
Recommendation
I felt very well advised and am really very satisfied with my hay box. I can only recommend their store and the box!
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Customer review & rating for:
Futterplatzerl.com
05/27/2021Tanja Koppensteiner
4.80 out of 5
Excellent
Recommendation
The box is great! We can control the weight of Mr. Fjord very well. The horse is much more balanced due to the regular feeding intervals.
Service, contact and everything in connection with Futterplatzerl runs super! In case of emergency, immediate help/support is there!
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Customer review & rating for:
Futterplatzerl.com
05/27/2021Petra S
5.00 out of 5
Excellent
Recommendation
Super service. Very reliable. Order with pleasure again.
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Customer review & rating for:
Futterplatzerl.com
05/27/2021Anke Orner
1.00 out of 5
Poor
I'm still waiting for promised goods, - that's not customer service, that's an insult!!! It is promised and nothing is kept and if you then ask, you are mobbed and insulted in the most impossible way and then at some point you get no answer at all, - very unseriös, soas unbelievable I have not experienced, - very sad actually, because the products are not bad, - if you get them then sometime in the correct and functioning form.
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Customer review & rating for:
Futterplatzerl.com
05/27/2021Beatrice Scherer
Futterplatzerl.com Comment from Futterplatzerl.com:
You have ordered a mass feeding plate according to your specifications. Which you have also received.
DHL shipment
00340434311689314778
A return of Mass Fressplatten is not possible. You have also received and accepted the goods. We have done everything right. Very pity to degrade everything like this
4.73 out of 5
Excellent
Recommendation
Hay net cloth individual size adjustment
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Customer review & rating for:
Futterplatzerl.com
05/26/2021Katharina Kasenbacher
4.40 out of 5
Good
Recommendation
Very friendly customer service. They are always eager to help you.
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Customer review & rating for:
Futterplatzerl.com
05/26/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Ordered on 14.05. and today, 12 days later, already delivered to the yard.
Is already our second box and also the first from 2017 is still in super condition despite massive Tunkerei of the hay.
As expected top quality! Many thanks for this :-)
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Customer review & rating for:
Futterplatzerl.com
05/26/2021Caro
5.00 out of 5
Excellent
Recommendation
Super fast delivery and great assortment. In the abundance of internet offers it was not difficult to choose Futterplatzerl.com. Payment super easy.
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Customer review & rating for:
Futterplatzerl.com
05/26/2021T. Weitzel
5.00 out of 5
Excellent
Recommendation
Everything handled optimally! 👍
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Customer review & rating for:
Futterplatzerl.com
05/26/2021Anonymously
449 Reviews from
2 other sources
4.80 out of 5
Excellent
4.80 out of 5
Excellent
175 reviews on eBay
 
06/09/2022
4.80 out of 5
Excellent
274 reviews on Facebook
 
02/25/2020
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* All reviews and experiences about Futterplatzerl.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/10/2017  |  Last update: 04/04/2022   |  Report profile

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