Ho acquistato due mangiatoie automatiche: XXL e XL, i tempi di consegna sono stati più lunghi di quello che mi aspettavo, ma l'attesa ne è valsa la pena. Assolutamente soddisfatta, un prodotto che mi ha letteralmente cambiato la vita, niente più corse per il fieno, i cavalli sono sereni e indipendentemente da me, hanno 4 e più razioni di fieno. Non potrei più farne a meno ;) Grazie!
Very unfortunate that there is no response. Several emails were sent and also inquired about Facebook (message was demonstrably read). Unfortunately, until today (almost a year ago) not answered. Thus, a product of the competition was purchased. Apparently, this is not an isolated case, especially when it comes to foreign inquiries. Such ignorance is simply annoying!
Everything is right, product, delivery, service I've been thrilled for years and my new timed hay box is a dream and makes the work incredibly easier.
Always available always friendly and just perfect.
received with massive delay products are fine. I am still waiting for a hay net (ordered in January). 1 time apparently returned at customs by DHL. Since then again radio silence. In between times reminder for payment received (in January all paid by credit card). On e-mail is generally not responded. On the phone (if someone is reached) rather unfriendly.
I had ordered two Horsefeed Box Full Time Controlled last fall and received them on time. Already I have ordered three more boxes. Easy handling with the timer, very sturdy construction, wood is solid. So in short; I am very satisfied. Keep up the good work dear Futterplatzerl team.
I ordered two timed hay boxes and it was worth the wait. I am thrilled with the boxes. My horses accept it super within a very short time. Easy to operate. Also got the video on how to set the timer right away. Many thanks
The Heufeedbox was the best decision! We have them now for many years and love them. Practical handling, solid workmanship and unbreakable. Great quality. The competent advice from Mr. Schmidt was very helpful to me
Service catastrophically unfriendly. I canceled my order before delivery, because it would have taken over a week instead of 2-3 days, according to telephone information 4 days after ordering. Thereupon they became very very unfriendly and abusive. NEVER AGAIN!
I ordered a Horsefeedbox in May. Sent an email several times. Have not received a reply. Phone is not answered either.
The product was not shipped until July 10. Unfortunately, I have not received anything. DHL refused the package because it was damaged. Tried to call again today. Unfortunately could not contact you again. Have after 3 months still nothing received and am 222.00 € poorer.
Maybe now comes an answer.
I am very satisfied! I have already ordered for the second time and am again very satisfied! Unfortunately, I ordered a hay net a little too small and I can exchange it without what problems. Very nice customer service!
The box is great! We can control the weight of Mr. Fjord very well. The horse is much more balanced due to the regular feeding intervals.
Service, contact and everything in connection with Futterplatzerl runs super! In case of emergency, immediate help/support is there!
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Profile active since 02/10/2017 | Last update: 11/30/2023
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