received with massive delay products are fine. I am still waiting for a hay net (ordered in January). 1 time apparently returned at customs by DHL. Since then again radio silence. In between times reminder for payment received (in January all paid by credit card). On e-mail is generally not responded. On the phone (if someone is reached) rather unfriendly.
I had ordered two Horsefeed Box Full Time Controlled last fall and received them on time. Already I have ordered three more boxes. Easy handling with the timer, very sturdy construction, wood is solid. So in short; I am very satisfied. Keep up the good work dear Futterplatzerl team.
I ordered two timed hay boxes and it was worth the wait. I am thrilled with the boxes. My horses accept it super within a very short time. Easy to operate. Also got the video on how to set the timer right away. Many thanks
The Heufeedbox was the best decision! We have them now for many years and love them. Practical handling, solid workmanship and unbreakable. Great quality. The competent advice from Mr. Schmidt was very helpful to me
Service catastrophically unfriendly. I canceled my order before delivery, because it would have taken over a week instead of 2-3 days, according to telephone information 4 days after ordering. Thereupon they became very very unfriendly and abusive. NEVER AGAIN!
I ordered a Horsefeedbox in May. Sent an email several times. Have not received a reply. Phone is not answered either.
The product was not shipped until July 10. Unfortunately, I have not received anything. DHL refused the package because it was damaged. Tried to call again today. Unfortunately could not contact you again. Have after 3 months still nothing received and am 222.00 € poorer.
Maybe now comes an answer.
I am very satisfied! I have already ordered for the second time and am again very satisfied! Unfortunately, I ordered a hay net a little too small and I can exchange it without what problems. Very nice customer service!
The box is great! We can control the weight of Mr. Fjord very well. The horse is much more balanced due to the regular feeding intervals.
Service, contact and everything in connection with Futterplatzerl runs super! In case of emergency, immediate help/support is there!
I'm still waiting for promised goods, - that's not customer service, that's an insult!!! It is promised and nothing is kept and if you then ask, you are mobbed and insulted in the most impossible way and then at some point you get no answer at all, - very unseriös, soas unbelievable I have not experienced, - very sad actually, because the products are not bad, - if you get them then sometime in the correct and functioning form.
Ordered on 14.05. and today, 12 days later, already delivered to the yard.
Is already our second box and also the first from 2017 is still in super condition despite massive Tunkerei of the hay.
As expected top quality! Many thanks for this :-)
All reviews and experiences about Futterplatzerl.com are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 02/10/2017 | Last update: 04/04/2022
| Report profile
More transparency and security while looking for competent professionals
Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.
A good reputation is the world's best form of advertising!
85% of all consumers trust online reviews just as much as they do personal recommendations.
Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.