KommunikationsArt

Expert for service & communication, mystery shopping

Contact information
We love good service. And good communication. And customers who want to improve their service.

We optimize service, leadership and sales in companies.
We are the ones with the focus on training & mystery shopping....

Contact information

KommunikationsArt
Roßdorfer Strasse, 59
60385 Frankfurt
Germany

Contact person
Monica Nuñez

Images & Videos

99% Recommended
5 stars 108
3 stars 0
2 stars 0
1 star 0
Excellent (5.00)
Cost/Benefit
Excellent (4.95)
Top competencies

Presentation

5.00 out of 5
18 Reviews

Communication

4.94 out of 5
18 Reviews

Raising awareness

4.89 out of 5
18 Reviews

110 Reviews on ProvenExpert.com

4.98 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Definitely, very good! They were two great, informative days.
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Customer review & rating for:
Workshop
02/26/2024S.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, dear Sandro. It was great to have you with us.
We wish you continued success and fun.
Best regards Monica
5.00 out of 5
Excellent
Recommendation
Super satisfied, very informative and super friendly
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Customer review & rating for:
Workshop
02/26/2024Christina L.
KommunikationsArt Comment from KommunikationsArt:
Dear Christina,

It was great to have you in the workshop. Please keep up your commitment.
I wish you lots of fun with the implementation.

A big "thank you" from the bottom of my heart!

Kind regards Monica
5.00 out of 5
Excellent
Recommendation
Monica addresses the various topics and challenges individually and analyzes them in a very charming and relaxed manner. She provides solutions that are easy to put into practice. The coaching is intensive, but it's worth it.
Any time again!
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Customer review & rating for:
Workshop
01/02/2024Katja S.
KommunikationsArt Comment from KommunikationsArt:
Dear Katja, thank you for your trust and for allowing me to accompany you on your professional journey! It was great fun for me too! All the best for you in the future!
5.00 out of 5
Excellent
Recommendation
In particular, the very reliable follow-up and patient adherence to maintaining contact with each employee involved after the coaching measure make Monica Nunez's work sustainable and effective. Monica Nunez has a wealth of experience from her own professional practice as a long-time hotel employee in various companies and numerous positions - also internationally. She is therefore familiar with the needs of employees at all levels of responsibility. Her availability after the coaching session creates a great deal of trust and gives the opportunity for the topics addressed to be implemented. She particularly understands how to empathically pick up everyone in the team and motivate them at eye level and, if necessary, address serious topics openly and respectfully. She has a great strength in recognizing positive things and encouraging people. Monica Nunez manages to recognize the potential in the team in a short time and at the same time uncover structural deficiencies. Suggestions for better structures can be derived directly from this and are easy to implement. I found the direct work with our teams to be highly concentrated and particularly close. It doesn't matter if tears flow from time to time. Your feedback for me personally as a company manager is very valuable to me. I was reluctant to spend so much money in advance and in retrospect I find that the price-performance ratio is absolutely fine and that the implementation and retrieval of the booked service by Ms. Nunez is moderate and absolutely effective!
We have therefore extended our coaching measure to a second year. Everyone is already looking forward to it!
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Customer review & rating for:
KommunikationsArt
12/23/2023Roland L.
KommunikationsArt Comment from KommunikationsArt:
Dear Mr. Lohss,

I very much appreciate your evaluation and therefore a "heartfelt thank you" for your time and your trust.

We will achieve much more together. You can be sure of my commitment. Here's to continued good and successful cooperation.

Kind regards Monica Nuñez
5.00 out of 5
Excellent
Recommendation
Monica is amazing! I've never had coaching so personalized to me! Monica is top prepared and tickles many things out of you, so you can really face your challenges! :-)
Especially great is that Monica is a lot of things to you, which also have a lasting effect! Be happy to be surprised by her! ANYTIME AGAIN!!
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Customer review & rating for:
Workshop
10/04/2023C.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for your trust and your cooperation. I was very pleased to be able to accompany you a little bit on your path to success.

Many greetings Monica
5.00 out of 5
Excellent
Recommendation
Working with Moncia is always a very personal experience. This is the second time I have had the opportunity to do coaching with her. Also in the future I hope for another opportunity to develop myself with the support and power of Monica.
The time is Monica is very intense, but worth every minute.

Thank you so much!!!
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Customer review & rating for:
Workshop
09/26/2023Anonymously
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this great review. It was and is every time again a feast for me.

Above all, a big thank you for "getting involved" and your trust. I am also there for you after a coaching.

Best regards Monica
5.00 out of 5
Excellent
Recommendation
It was a lot of fun and I took a lot with me

Maik Harker
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Customer review & rating for:
Workshop
09/22/2023Maik H.
KommunikationsArt Comment from KommunikationsArt:
Dear Mr. Harker,

thank you very much for the time you have given me.

During the workshops and now for giving me stars. I am very happy about it... and especially about how super you have directly implemented the learning content.

Have fun inspiring your guests and see you again soon!...

Monica Nuñez.
5.00 out of 5
Excellent
Recommendation
The booked training sessions with Monika have all been a very inspiring and educational experience that has had a lasting impact on our professional development.
One of Monika's outstanding features is her ability to create a positive learning environment. Her presentations are very well structured and easy to understand. She conveys the most complex concepts in a clear and engaging way, making even complicated topics understandable to everyone. Her passion for what she does is evident and motivates participants to do their best. She takes the time to understand each participant's needs and goals and adapts the training accordingly. The practical exercises and case studies provided in the training have helped us significantly improve the team's people development skills.
Monika is not only an excellent trainer, but also an inspiring mentor. Her empathy and ability to share her experiences helped us to define our professional goals more clearly and take them to the next level. Overall, I can wholeheartedly recommend Monika Nunez's personal development training. It is a worthwhile investment in one's professional development that not only imparts knowledge and skills but also boosts motivation and self-confidence.
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Customer review & rating for:
Workshop
09/21/2023Anonymously
KommunikationsArt Comment from KommunikationsArt:
Wow! Thank you very much Sven for this beautiful review.

It was a pleasure to work with you and I am very happy about your words.

See you soon again. Best regards Monica
5.00 out of 5
Excellent
Recommendation
Very nice, personal and informative seminar.
In any case to recommend.

Thank you very much Mrs. Nuñez
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Customer review & rating for:
Workshop
09/15/2023F m.
KommunikationsArt Comment from KommunikationsArt:
Thank you so much for your great review and for your great participation. And now have fun with the implementation in everyday life. Love greetings Monica
5.00 out of 5
Excellent
Recommendation
Very positive attitude speaker, totally fun and definitely not a boring training as you know it
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Customer review & rating for:
Workshop
09/15/2023K.
KommunikationsArt Comment from KommunikationsArt:
Thank you Kimberly for your review. Continued success in communicating and delighting guests. Love Monica
5.00 out of 5
Excellent
Recommendation
Monica Nuñez loves and lives service and customer orientation and has the gift to let her enthusiasm jump over to the participants in the training. Preparation, implementation and follow-up were professional, individual and authentic throughout. Many thanks for that. I can only warmly recommend a training.
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Customer review & rating for:
Speaker & Trainer
07/18/2023K.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, Katharina. It was a great pleasure to train and coach your team. Thank you for your great feedback and for organizing this company training. See you at the next training.

Best regards Monica
5.00 out of 5
Excellent
Recommendation
The course "Pimp my Service" from the dear Monica I can recommend to everyone who has to do with customers. Monica shows in a very understandable way how you can bring your service with customers to the next level with simple approaches and actions. In addition, the whole time and even after the course with advice and help! Anytime again!!
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Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
05/19/2023C.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much, dear Carola. You have been a model participant who implements directly. You are guaranteed to be rewarded with great success. With you, customers are in the best hands and for your salon there are also 5 stars from me.
Whenever I may support you again, always gladly! Many greetings Monica
5.00 out of 5
Excellent
Recommendation
Monica Nuñez offered a firework of inspiration. Professional passion and competence, combined with sensitive methodology, sharp mind and wit. It doesn't get any better than that. Chapeau, Monica!
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Customer review & rating for:
Workshop
03/20/2023Isolde F.
KommunikationsArt Comment from KommunikationsArt:
Dear Isolde,

thank you from the bottom of my heart for this wonderful feedback. It was great fun to be able to accompany your staff. Hope to see you again soon.

Many greetings

Monica Nuñez
5.00 out of 5
Excellent
Recommendation
A clear WOW!!!!! Give extra stars for Monica. She burns for her job and it's so endearingly alive and highly contagious. Gracia Monica 😊
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Customer review & rating for:
Workshop
03/18/2023Martina R.
KommunikationsArt Comment from KommunikationsArt:
What a great appreciation. Evaluations like this are pure motivation. You have been an asset to the workshop. Muchisimas gracias, Martina.

Best regards

Monica Nuñez
5.00 out of 5
Excellent
Recommendation
Highly recommended, many WOW moments
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Customer review & rating for:
Workshop
03/18/2023Gernot P.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this great review, Gernot.

It was great to have you at the workshop!

Hope to see you soon.

Best regards Monica Nuñez
5.00 out of 5
Excellent
Recommendation
Definitely top and absolutely practical!
Show original
Customer review & rating for:
Workshop
02/13/2023M.
KommunikationsArt Comment from KommunikationsArt:
Thank you, dear Matthias! Many greetings Monica
5.00 out of 5
Excellent
Recommendation
In short: a brilliant course! Has really brought me further! The idea cabinet is also great!
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
02/07/2023M.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for your participation. Continue to have fun with the implementation! Love greetings Monica
5.00 out of 5
Excellent
Recommendation
I was allowed to participate now already the 2nd time in a great coaching of Monica and take valuable input for me and my dealings with my wedding couples. As always, the coaching time flew by without a 1000 + 1 slide, which I personally find very good. Monica also likes to take time for (intermediate) questions and gives great tips and food for thought.
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Customer review & rating for:
Live - Online - Training Bund Hochzeitsplaner
02/07/2023Andrea Penndorf, Hochzeitsplanung p.
KommunikationsArt Comment from KommunikationsArt:
Dear Andrea, it was a feast for me. I am happy every time when such interested and customer-oriented people like you are in the workshop. Thank you for being a participant and organizer. Good luck and have fun making your bridal couples happy. Have a good week. Monica
5.00 out of 5
Excellent
Recommendation
The lecture was very entertaining and provided with vivid examples that remain well in memory. You can tell Monica is passionate about what she does; she was fun to listen to!
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Customer review & rating for:
Live - Online - Training Bund Hochzeitsplaner
02/07/2023Melanie G.
KommunikationsArt Comment from KommunikationsArt:
Thank you very much for this beautiful feedback, dear Melanie :-). Great to have had you there.
Further very much success and many dear greetings
Monica
5.00 out of 5
Excellent
Recommendation
The investment in the course has paid off super fast, because I have immediately after a new customer action and made sales! Super class and for me new for an online course that there was a zoom coaching with Monica at the end! Top!
Show original
Customer review & rating for:
Onlinekurs "Pimp up my service" by Monica Nuñez (KommunikationsArt)
02/04/2023S.
KommunikationsArt Comment from KommunikationsArt:
Thank you, dear Stefanie for this great review. You worked through the course super fast and got into implementation very quickly. Great compliments go back to you. Good luck with inspiring customers and then also celebrating success. Love Monica
15 Reviews from
5 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Xing Coaches
 
05/11/2020
5.00 out of 5
Excellent
9 reviews on Google
 
02/13/2024
5.00 out of 5
Excellent
3 reviews on Facebook
 
10/30/2023
5.00 out of 5
Excellent
1 review on Webwiki
 
02/21/2023
5.00 out of 5
Excellent
1 review on KennstDuEinen
 
02/21/2023
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All reviews and experiences about KommunikationsArt are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/05/2016  |  Last update: 02/28/2024   |  Report profile

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