Leni, Leon und die Luchse

Experts for children's health insurance

Contact information
We do something that is rare in the insurance industry: we focus on just one topic. When it comes to the right health insurance for children, we have unique expertise and a very special wealth of experience. That's why we set out in 2014 to create solutions for expectant and young parents. Since then, we've done nothing else.

Contact information

Leni, Leon und die Luchse
In Holzhausen 63
51381 Leverkusen
Germany
Directions

Contact person
Markus Herrmann

Websites

Social Media

Review from 03/08/2023  
4.20 out of 5
Good
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Professionalism

5.00 out of 5
5 Reviews

Cost optimization

5.00 out of 5
5 Reviews

Goal orientation

5.00 out of 5
5 Reviews

67 Reviews on ProvenExpert.com

4.20 out of 5
Good
Recommendation
The advice and the conclusion of the insurance was okay so far. Not outstandingly good, but not really bad either.
Therefore, I am satisfied with it.
However, the customer service is poor, especially after conclusion. Specifically with me it was about the cashback. There was no feedback by phone or email.
Only after announcing further steps, the managing director intervened and regulate it promt and uncomplicated.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
03/08/2023Michael M.
5.00 out of 5
Excellent
Recommendation
Very good help with health insurance advice and selection.
Ongoing and prompt communication.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
02/03/2023Anonymously
3.20 out of 5
Average
In July 2022 concluded an insurance policy through this and to date have not received the agreed cashback despite multiple emails and calls.
Therefore, unfortunately, not recommended, you also get no feedback on the reminders for payment. Unfortunately, one is simply ignored.
We will soon have to see how we get the agreed cashback. Very sad!
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
01/20/2023Susanne N.
4.80 out of 5
Excellent
Recommendation
Very informative advice on private children's health insurance. Good processes, the tipster cashback comes with a significant delay on demand.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
01/03/2023Anonymously
1.00 out of 5
Poor
The mediation went quickly.
The promised cashback premium with which the company advertises, has not been paid out to date (8 months), despite multiple contacts in this regard by e-mail and telephone. On the phone I was repeatedly "waved off", my e-mails no longer answered.
From my point of view, therefore, unserious and not to be recommended.
In the meantime, I have initiated a legal dunning procedure.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
12/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The advice was very good. We are very satisfied with the services of the selected private insurance (Barmenia). Only the billing of benefits takes a very long time with Barmenia. Otherwise everything is top. Keep it up.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
11/16/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very fast processing and very high willingness to exchange and advise. All questions and wishes are addressed. Top service all along the line. Keep it up!
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
11/13/2022Manuel J.
3.60 out of 5
Good
Recommendation
Good commitment at the beginning, expectation and commitments were later processed but a bit hesitant.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
09/13/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Very good and competent advice.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
09/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Extremely competent advice and extremely prompt feedback on all questions and requests. We felt very well taken care of. Thank you!
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
09/01/2022D. D.
5.00 out of 5
Excellent
Recommendation
Competent advice and very good support with helpful information when comparing different tariffs. Mr. Nowak was always available quickly, if not directly by phone, a timely response came by mail. Without his advice, we would probably have simply co-insured our child in my tariff, which would have been significantly more expensive and not associated with better protection. Therefore, we can recommend the service of Leni, Leon and the Lynxes 100%.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
08/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Nice and professional contact
Fast processing
Price-performance fits
Unfortunately, the payment of the cash back took longer than communicated.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
03/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Good accessibility, friendly and competent advice!
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
03/02/2022Anonymously
4.80 out of 5
Excellent
Recommendation
Bin mit nahezu allem sehr zufrieden. Tolles Konzept und sehr gute Beratung. Leider musste ich mich bei beiden Kindern in Sachen cashback aktiv melden, damit es zur Auszahlung kam. Ich wünschte mir mehr pro-aktives Handeln von euch.
Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
02/01/2022Sebastian A.
5.00 out of 5
Excellent
Recommendation
Ich habe mich bei Leni, Leon und die Luchse während des gesamten Prozesses sehr gut aufgehoben gefühlt. Das Besprochene wurde umgesetzt und ich bin sehr zufrieden mit dem Ergebnis. Danke!
Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
02/01/2022Reka Z.
4.20 out of 5
Good
Recommendation
Freundliche und gute Beratung
Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
01/27/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Super advice and provision of very helpful information to compare different tariffs!
Great communication and always quick and competent response to questions!
Thank you very much!
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
01/26/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Works as advertised. Cashback has taken us about 6 months, but is probably more to the health insurance. Gladly again!
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
01/25/2022Simon M.
4.80 out of 5
Excellent
Recommendation
Very competent advice with interesting suggestions and broad know-how - only i.R. the CashBack repayment there was a temporary delay, but ultimately received as expected.
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Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
12/13/2021Anonymously
4.80 out of 5
Excellent
Recommendation
Very professional advice
Show original
Customer review & rating for:
Leni, Leon und die Luchse (www.kinder.versicherung)
12/09/2021M.
20 Reviews from
3 other sources
4.47 out of 5
Good
4.60 out of 5
Excellent
11 reviews on Google Maps
 
03/11/2023
4.40 out of 5
Good
7 reviews on Facebook
 
04/25/2023
4.00 out of 5
Good
2 reviews on eKomi
 
04/05/2023
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* All reviews and experiences about Leni, Leon und die Luchse are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/17/2020  |  Last update: 06/08/2023   |  Report profile

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