Mundillo Hotels GmbH / fincahotels.com

Book handpicked finca hotels and country hotels in Spain and Italy.

Mundillo Hotels GmbH / fincahotels.com
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.84 out of 5
Excellent
1,151 Reviews
Contact information
Mundillo Hotels GmbH is an online travel agency based in Schönefeld and stands for the very special hotel experience. At Mundillo Hotels there are no off-the-peg vacations: 250 first-class and hand-selected small hotels are waiting to be...

Contact information

Mundillo Hotels GmbH / fincahotels.com
Attilastraße 16
12529 Schönefeld
Germany

Contact person
Annett & Knut Sievers

99% Recommended
5 stars 983
4 stars 117
1 star 0
Excellent (4.87)
Cost-performance ratio
Excellent (4.58)
Top competencies

Customer loyalty

4.92 out of 5
295 Reviews

Customer satisfaction

4.88 out of 5
282 Reviews

Professional demeanor

4.91 out of 5
277 Reviews

1,109 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Good overview of all finca hotels incl. location on the island.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
05/18/2024Heidi K.
5.00 out of 5
Excellent
Recommendation
A particularly positive aspect is that the contact persons know the houses. You can ask specific questions.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/29/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Web experience is amazing. Easy to navigate and book. Each step is followed by explanation. No surprises. Dedicated web-page to specify the arrival details is worth having. Hope this information is being shared with the hotel. Very positive experience
Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/24/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Prices similar to direct booking, description of accommodation, feedback on requests/comments
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very personal service
Very helpful even after booking
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/15/2024Sven G.
4.40 out of 5
Good
Recommendation
Very correct, friendly and fast execution. I really like the idea of the Mallorca blog.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/14/2024Ingolf K.
5.00 out of 5
Excellent
Recommendation
With her expertise, Ms. Sievers was the best support I could have wished for. Many thanks again
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
04/03/2024C.
5.00 out of 5
Excellent
Recommendation
The booking process worked really well. I can report further experience after the vacation. Everything has been great so far, and the option to reserve a rental car on the website is also great.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/28/2024Walter W.
5.00 out of 5
Excellent
Recommendation
Good personal advice
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/21/2024Anonymously
4.60 out of 5
Excellent
Recommendation
Fast and smooth processing of the booking
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/06/2024Stefan A.
5.00 out of 5
Excellent
Recommendation
Friendly and professional service - everything went smoothly!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
03/05/2024Anonymously
4.22 out of 5
Good
Recommendation
The service at the time of booking was very professional. There were some language barriers on site as German was not spoken as described on the website.
We were particularly pleased with the food on offer and the very, very friendly staff. Breakfast and dinner were always great and very delicious! The cuisine in this hotel is highly commendable!
It was a pity that we couldn't use our booked half-board on Monday evening either. This should be improved in the catalog.
The staff on site were very courteous. Our room was nicely furnished and very clean. The property invites you to recharge your batteries and relax! Very nice ambience.
Apart from that, we were completely satisfied and had a lovely vacation in a beautiful finca that places great value on sustainability. Thank you!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/22/2024M.
4.80 out of 5
Excellent
Recommendation
As half-board guests, we were able to enjoy the excellent Mallorcan cuisine and the wonderful service in the restaurant. We would love to come back.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/18/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Rarely have I seen such a functionally well-designed website and the information it contains! Can only be recommended. If the fincas also fit, then there's a 1 with distinction!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/15/2024Anonymously
5.00 out of 5
Excellent
Recommendation
There were a few misunderstandings with the accommodation on site. Mr. Sievers from fincahotels was extremely supportive, even though he didn't have to do this as an intermediary. You could tell how much he cared about our well-being.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
02/04/2024B.
5.00 out of 5
Excellent
Recommendation
The website is well structured and clearly laid out. The telephone support for individual questions was very helpful. And the additional offer "Book flights" was better than on other platforms.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/30/2024I.
5.00 out of 5
Excellent
Recommendation
Too early for your many questions!
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/19/2024Dr. Wolfram F.
5.00 out of 5
Excellent
Recommendation
Uncomplicated booking
Quick confirmation for all requests.
Very friendly and nice advice.
Gladly again at any time.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
01/17/2024Jürgen J.
5.00 out of 5
Excellent
Recommendation
Very good presentation of the fincas, friendly, reliable telephone advice, smooth booking process, reconfirmation.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/28/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I was able to call with all my questions at any time. Very professional advice, even when I completely changed the dates of the booking, a solution was found promptly.
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Customer review & rating for:
Kundenumfrage Service fincahotels.com
12/27/2023Anonymously
42 Reviews from
4 other sources
4.57 out of 5
Excellent
5.00 out of 5
Excellent
1 review on golocal
 
11/13/2017
4.70 out of 5
Excellent
32 reviews on Facebook
 
10/28/2023
4.38 out of 5
Good
1 review on bewertet.de
 
03/23/2022
4.00 out of 5
Good
8 reviews on Google Maps
 
01/14/2024
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All reviews and experiences about Mundillo Hotels GmbH / fincahotels.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/10/2016  |  Last update: 05/21/2024   |  Report profile

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