Personal service and competent advice.
Your journey is our business.
Our service promise:...Tailor-made and individual vacation selection
Tour operator independent and neutral to the right offer
Forwarding of special requests
Extensive travel knowledge
Empathy and tact
Tips and tricks for preparing the trip
Trained travel experts with many years of experience
Full service - everything from one source
Contact person before, during and after the trip
Professional price comparison system
Exceptional offers
Payback partner
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Due to the Corona pandemic, there was never any personal contact. By phone, Whapp and EMail we were in contact. The offer, subsequently the vacation trip, was in line with our expectations. I would have liked to have been better informed about optional packages and bookings (e.g. arrival and departure options, flight by business class, connecting trips (cruise), etc.).
Thank you very much for your review! I am very sorry that you were not completely satisfied with us. As far as I remember, we were in regular contact. We had also talked about excursions on site. Unfortunately, I do not know what exactly was still desired from your side, but I would be very happy if we can talk about it again on the phone. Kind regards Sophia Siewert
Personal wishes were incorporated exactly, solutions were sought, there were alternative offers and additional services were summarized in a travel plan. All in all super, thank you very much!
Contactability was given at all times, even in the absence or vacation requests were answered quickly or forwarded.
Experiences of other travel customers and own important tips round off the overall package and will certainly help us in London.
The fact that we have been booking there for over 25 years says it all. Even if it is very short notice, we always find something that we like. We have never been disappointed with the destination and hotel.
Anytime again, I felt very comfortable in the premises and very well advised. All my wishes were met without exception. Hela-tours was recommended to me by acquaintances themselves and will recommend them further! Both thumbs up - thanks for the great planning of the vacation
All reviews and experiences about Reisebüro hela-tours GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 04/13/2017 | Last update: 09/28/2023
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