Reisebüro hela-tours GmbH

Travel agency

Reisebüro hela-tours GmbH
411 Reviews i
published (99 %)
out of 412 reviews
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Personal service and competent advice.
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Reisebüro hela-tours GmbH
Ruhlsdorfer Str. 11
15344 Strausberg
Germany
Directions

Contact person
Sophia Siewert

Opening hours

Friday 08:30 am-09:00 pm

Websites & Profiles

Review from 02/27/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Services
Consulting
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Top competencies

Customer loyalty

5.00 out of 5
18 Reviews

Professionalism

4.94 out of 5
18 Reviews

Customer satisfaction

4.88 out of 5
17 Reviews

352 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
We are repeatedly very satisfied and thank you.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/27/2022Anonymously
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you very much for the 5 stars! We are very happy about it! :)
4.33 out of 5
Good
Recommendation
First of all, we were not only, but are still very satisfied with especially the full support when it comes to travel. We feel very well taken care of in this respect by the travel agency hela-tours GmbH.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/22/2022Familie S.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Dear Schrader family, thank you very much for this great review! I am very pleased that you are satisfied and thank you for booking again.
Have a nice Sunday and best regards from Strausberg
Sophia Siewert
4.33 out of 5
Good
Recommendation
The efforts of Mrs. Siewert were very good. She helped us with the clarification of the payment by credit card excellent, after we had mistakenly arranged the trip with EC - card.
The procedure of the travel company TUI, on the other hand, is very disappointing. A final decision on the payment and rest of the booked trip we have unfortunately still not received.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/21/2022Wilfried T.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Dear family Thurandt, I am really sorry that the booking has caused some problems. However, we were finally able to clarify everything to your satisfaction. Thank you very much for the great review. Kind regards from Strausberg
Sophia Siewert
5.00 out of 5
Excellent
Recommendation
Only recommend! A super consultation! Sophia was immediately super sympathetic to us and made us exactly the offers that we liked. She listened carefully to our ideas and wishes and took a lot of time.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/21/2022Sarah M.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Dear Sarah, the symphathy was mutual from the beginning. Thank you very much for this great review and also for your recommendation.
Best regards from Strausberg
Sophia
5.00 out of 5
Excellent
Recommendation
A speedy processing of the travel request(s), with a beautiful portfolio which you can / may "overturn" without difficulty once... ;-)
I would like to emphasize that there is at (almost) any time a helpful support for short-term queries by phone or e.mail.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/21/2022M.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Hello Marco, thank you very much for this great review! I am very happy about it! See you soon and best regards
Sophia
4.00 out of 5
Good
Recommendation
Consultation at home
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/19/2022Ursula W.
5.00 out of 5
Excellent
Recommendation
Time-independent and very service-oriented consulting.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/13/2022Jessyka O.
5.00 out of 5
Excellent
Recommendation
We are very happy with the booking and were quickly and friendly first provided with offers. For booking we have talked in detail on the phone and were able to clarify all questions.
Thank you very much!!! :)
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
02/13/2022K.
5.00 out of 5
Excellent
Recommendation
Thank you for the very good recommendation. Was a very nice vacation!
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
01/25/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Always very friendly and courteous advice and assistance. Even in Corona -closure for us there and competent friendliness. Our travel agency. Thank you
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/17/2021Petra M.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Very dear day for the great review! We are very happy about it. See you soon
5.00 out of 5
Excellent
Recommendation
Were always qualitatively and competently advised
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/15/2021Marcel G.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you very much for the great review! EIne beautiful Christmas season and very dear greetings from Strausberg.
5.00 out of 5
Excellent
Recommendation
It was my first trip with hela-tours and I am very satisfied with the whole handling of all necessary things. Especially since I had planned the trip at very short notice. To Corona, always very happy with hela-tours.👍 H.- W. Michalski
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/15/2021Hans-Werner M.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you very much for this great review! We wish you a wonderful Christmas and hope to see you again soon! Kind regards Your travel agency hela-tours
5.00 out of 5
Excellent
Recommendation
Despite various adjustments in the booking process always friendly and helpful. Great team, gladly again at any time. Thank you Sophia.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/11/2021Dirk H.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
I have to thank! :) We are very happy about the 5 stars and the kind words. See you soon and have a great holiday season.
5.00 out of 5
Excellent
Recommendation
Am very satisfied.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/10/2021Anonymously
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you for the 5 stars!Love and have a great holiday season.
5.00 out of 5
Excellent
Recommendation
all travel details are clarified quickly and accurately - this includes consideration of additional requests such as insurance(s) and airport transportation.
Thank you for your service!
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/10/2021Wolf-Ruediger S.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
We are very happy about this great review! For you and your wife have a great holiday season! See you soon :)
4.67 out of 5
Excellent
Recommendation
Competence, knowledge, very good overview of destinations and conditions, uncomplicated processing, 100% service mindset!
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/09/2021Christian G.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you very much for the words and the great review. Have a great holiday season and very best regards!
5.00 out of 5
Excellent
Recommendation
Super nice staff who always respond to all wishes and needs!

Always happy to return.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/09/2021Amy S.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you Amy for the kind words and the 5 stars! We were very happy about that.
5.00 out of 5
Excellent
Recommendation
Actually, you should recommend this travel agency, as an insider tip, only to good friends. Very satisfied for many years.
Villain family
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/06/2021Familie V.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you very much for these kind words and the 5 stars! See you soon and have a nice Christmas time.
5.00 out of 5
Excellent
Recommendation
It was all satisfactory we will consult again.it all worked out thank you
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/05/2021Heinz G.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Thank you for the great review! We wish you a wonderful holiday season.
4.50 out of 5
Excellent
Recommendation
I was very satisfied with postal shipping andall4s else.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback zu Ihrer Beratung bei uns
12/04/2021Roland P.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
We are very happy about the great review! Thank you very much and have a great holiday season.
59 Reviews from
2 other sources
4.93 out of 5
Excellent
5.00 out of 5
Excellent
15 reviews on Facebook
 
10/29/2018
4.90 out of 5
Excellent
44 reviews on Google
 
08/30/2022
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* All reviews and experiences about Reisebüro hela-tours GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/13/2017  |  Last update: 06/28/2022   |  Report profile

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