Reisebüro hela-tours GmbH

Travel agency

Reisebüro hela-tours GmbH
CUSTOMERS' CHOICE 2024
4.90 out of 5
Excellent
512 Reviews
Contact information
Personal service and competent advice.
Your journey is our business.

Our service promise:...

Contact information

Reisebüro hela-tours GmbH
Ruhlsdorfer Str. 11
15344 Strausberg
Germany
Directions

Contact person
Sophia Siewert

99% Recommended
5 stars 402
4 stars 35
1 star 0
Excellent (4.92)
Cost-performance ratio
Excellent (4.73)
Top competencies

Customer loyalty

4.93 out of 5
28 Reviews

Customer satisfaction

4.85 out of 5
27 Reviews

Problem comprehension

4.88 out of 5
25 Reviews

439 Reviews on ProvenExpert.com

4.89 out of 5
Excellent
4.70 out of 5
Excellent
Recommendation
Very quick response to questions, good recommendations for selection, many thanks
We have had the best experiences with longer overseas trips.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/17/2024Frau R.
5.00 out of 5
Excellent
Recommendation
Thank you for everything .... Always been very well advised. Very good" besides getting information"
We are happy to be on site for customer advice.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/17/2024Dirk Neukirch Allianz Generalvertretung S.
5.00 out of 5
Excellent
Recommendation
We received very cordial, competent and honest advice.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/17/2024Frau E.
5.00 out of 5
Excellent
Recommendation
Always good advice and support.
The Verbrüggen family
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/17/2024Herr V.
5.00 out of 5
Excellent
Recommendation
The team impresses with friendly and expert advice. They always have an open ear for their customers. Thank you very much and we will be happy to book here again.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/15/2024K.
5.00 out of 5
Excellent
Recommendation
It is a very good travel agency with special advice, recommendations and tips.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/15/2024Frau L.
5.00 out of 5
Excellent
Recommendation
Very very nice and friendly, great advice got the best out of it and always happy to come back... is at your side with help and advice... 👍
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/15/2024Frau S.
5.00 out of 5
Excellent
Recommendation
Always friendly and competent.
Extras such as transfers or seat reservations
(airplane) are also gladly booked
Keep up the good work.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Herr H.
5.00 out of 5
Excellent
Recommendation
The opening hours are great for us 👍
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau M.
5.00 out of 5
Excellent
Recommendation
Competent advice and great service. An open ear at all times - we feel we are in good hands.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau D.
5.00 out of 5
Excellent
Recommendation
Very nice and reliable support, even with difficult ideas! First-class service and great support even during the vacation. We will book here again and remain loyal customers.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Herr H. Aus B.
5.00 out of 5
Excellent
Recommendation
From the consultation to the organization to the return transfer, everything worked out BEST, the local support by the Bentour tour guide, Diana Schöffel, as well as the quality of the 'Trendy Side Beach - Hotel - this is how a vacation becomes an 😁 experience - Thank you - H. Strambowski
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Herr S.
5.00 out of 5
Excellent
Recommendation
Ms. Ladewig is always helpful and friendly. She gives me competent advice. Even when I can't make up my mind, she's always there to help.
I am very satisfied with her work.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau F.
5.00 out of 5
Excellent
Recommendation
Individual advice and service
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau S.
5.00 out of 5
Excellent
Recommendation
Ms. Siewert was helpful at all times, even in complicated situations she always helped us. She is always friendly, competent and solution-oriented. I would always be happy to recommend her travel agency
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau A.
5.00 out of 5
Excellent
Recommendation
Individual advice and, above all, took enough time and showed patience in the selection process. Many thanks! I will book here again
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly and competent advice. Extremely helpful in solving problems relating to the booking.
Telephone inquiries are also dealt with quickly and in a customer-oriented manner.
In short: professional and reliable!
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Herr L.
5.00 out of 5
Excellent
Sophia always takes a lot of time for us and looks for the best according to our wishes and ideas, we have always been very satisfied so far and would always book our next vacation there.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau K.
5.00 out of 5
Excellent
Recommendation
Very good advice and also very helpful in times of crisis abroad.
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Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau F.
4.50 out of 5
Excellent
Recommendation
Always available, personal wishes taken into account, needs recognized.
Show original
Customer review & rating for:
Waren Sie zufrieden mit uns? Ihr Feedback ist mir sehr wichtig!
05/14/2024Frau W.
Reisebüro hela-tours GmbH Comment from Reisebüro hela-tours GmbH:
Dear Mrs. Weiske, I am very happy about this great review! Thank you very much and see you soon.
Sophia Siewert
73 Reviews from
2 other sources
4.92 out of 5
Excellent
5.00 out of 5
Excellent
17 reviews on Facebook
 
10/28/2023
4.90 out of 5
Excellent
56 reviews on Google
 
05/16/2024
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All reviews and experiences about Reisebüro hela-tours GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/13/2017  |  Last update: 05/16/2024   |  Report profile

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