Reisekontor Norbert Löhl

 

Reisekontor Norbert Löhl
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.92 out of 5
Excellent
432 Reviews
Contact information

Contact information

Reisekontor Norbert Löhl
Karl-Marx-Allee 58
10243 Berlin
Germany
Directions

Contact person
Katharina Löhl

100% Recommended
5 stars 392
4 stars 21
3 stars 0
2 stars 0
1 star 0
Excellent (4.96)
Cost-performance ratio
Excellent (4.73)
Top competencies

Professionalism

5.00 out of 5
74 Reviews

Customer loyalty

4.97 out of 5
73 Reviews

Customer satisfaction

4.99 out of 5
70 Reviews

413 Reviews on ProvenExpert.com

4.93 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Fast and competent advice and service - anytime again
Show original
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
05/22/2024Sandra S.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the high praise. We are here for you at any time.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Very committed and obliging, above and beyond what is expected. Now we just need to connect a rail agency, that would be an additional help. Many thanks for the cooperation so far.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
04/22/2024Anonymously
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for your review.
Unfortunately, a rail agency is no longer feasible for most travel agencies due to the lack of commission payments and support from DB.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
The advice was very competent. If you couldn't reach anyone on the phone, you were called back immediately.
Thank you very much!
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
04/18/2024Jana G.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for your review.
It was a pleasure to be able to assist you in planning your wonderful trip.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Very good advice and very friendly.
Show original
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
04/16/2024Karsten W.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you for the great feedback.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Ms. Löhl not only responds comprehensively to customer wishes, she also brings her own experience and recommendations to the conversation.
Friendly and competent.
We were there for the first time and will be back.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
04/11/2024M.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the great feedback.
It was a very pleasant consultation. I am already looking forward to your next visit with new travel plans.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
We have always been very well advised and looked after.
Show original
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
04/10/2024Andreas Hartmuth G.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the great 5-star rating.

Katharina Löhl
Office Manager
4.60 out of 5
Excellent
Recommendation
We were (as always) very satisfied with the advice we received for the trip we booked and also for future trips
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
04/09/2024Anja H.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you for your review!

Katharina Löhl
Office Manager
4.60 out of 5
Excellent
Recommendation
Very dedicated, although we are not hotel bookers, we were very well advised with our special requests. Thank you very much
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/19/2024M.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
We are also always happy to put together trips according to your individual wishes. I am delighted that you appreciate our advice.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Friendly and competent
Show original
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/16/2024Alexander D.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for your review.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Always available and friendly service with personal advice in the travel agency or online.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/12/2024Klaus P.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the great review.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Mrs. Löhl is very friendly and helpful, the advice is always great and Mrs. Löhl is very patient with us. We have already booked our vacation there several times and will continue to book our trips there. We are happy to have found another good and trustworthy travel agency.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/12/2024R.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the great feedback!

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
The competent advice is particularly noteworthy.
The friendly inquiry about the course of the trip was also pleasant
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/10/2024A.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for your 5-star rating.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
I received very friendly and competent support!
Show original
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/09/2024Cindy F.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the great review. It was a pleasure to help you plan your vacation.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/09/2024Heinz Ruediger N.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you for the 5-star rating.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
We were very surprised. The difference between the big travel companies and small, privately run travel agencies is the advice. We received excellent advice from Ms. Löhl, with sufficient time and without pressure. It is also very important to us that smaller private companies are also supported. We also did not have to pay a consultation fee of 30/40 euros before the consultation, as with DER or Wörlitz Tourist, which we describe as impossible and customer-hostile. We will certainly book our next trip with the Löhl company.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
02/09/2024Hans-Joachim Michael Erich P.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the high praise and support of our small family business.
It was a pleasure to be able to help you plan your dream vacation.
I am already looking forward to your next travel plans.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
We have been customers of Reisekontor Löhl for many years, we have always received very good advice and they have always responded to our wishes and needs with complete satisfaction, thank you for the very good service, keep it up, highly recommended.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
12/29/2023Regina K.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for the great review. We look forward to helping you plan your trips in the future.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Her staff is extremely professional, open-minded and friendly, it was a pleasure to book the trip with her.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
12/27/2023N.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for your review. I am very happy to pass on your praise to Ms. Frank.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
I would like to mention that this is not the first time I have traveled with Reisekontor Löhl.
I am the type of person who prefers the carefree all-round package, i.e. the all-inclusive trip, starting with the scheduling of the personal meeting, where my concerns were always fully taken into account. Then the consultation (here I would like to thank Mrs. Frank), which ultimately always led to a positive result for me.
And then the conclusion of the contract, where all options including insurance were discussed.
Booking the seats on the plane was also never a problem.
Should problems arise, this travel agency always tries to solve them as quickly as possible.

So, I feel that I am in good hands there because they take care of everything from start to finish.

I am happy to recommend Reisekontor Löhl without any ifs or buts!

Kind regards Reinhard Helmut Fuhrmann 😊.
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Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
12/18/2023Reinhard Helmut F.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Dear Mr. Fuhrmann, thank you very much for your great and detailed review. Of course, I would also like to pass on your praise to Mrs. Frank. It is always a pleasure for us to welcome you. We look forward to planning many more trips together.

Kind regards
Katharina Löhl
Office Manager Reisekontor Löhl
5.00 out of 5
Excellent
Recommendation
Advice and immediate clarification of all questions. Friendliness, helpfulness and good accessibility are convincing.
Show original
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
12/18/2023Marie-Luise B.
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for your review. It was a pleasure to be able to assist you in planning your wonderful trip.

Katharina Löhl
Office Manager
5.00 out of 5
Excellent
Recommendation
Very friendly and reliable. They are very responsive to individual needs. The recommendations have always been spot on. We have already recommended Reisekontor to friends and family.
Show original
Customer review & rating for:
Bitte bewerten Sie Reisekontor Norbert Löhl
12/13/2023Anonymously
Reisekontor Norbert Löhl Comment from Reisekontor Norbert Löhl:
Thank you very much for this great feedback. We are always delighted when our recommendations are so well received by our customers.
Many thanks also for the recommendations!

Katharina Löhl
Office Manager
19 Reviews from
1 other source
4.70 out of 5
Excellent
4.70 out of 5
Excellent
19 reviews on Google Maps
 
04/18/2024
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All reviews and experiences about Reisekontor Norbert Löhl are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/20/2017  |  Last update: 05/21/2024   |  Report profile

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