Scarlet Chouh | Autohaus24

Verkaufsberaterin

Scarlet Chouh | Autohaus24
3.96 out of 5
Good
217 Reviews
Contact information
Work experience automotive industry since: 2009
Languages spoken: German, English
Specialization in brands: All

Contact information

Scarlet Chouh | Autohaus24
autohaus24
Dieselstr. 3
85386 Eching
Germany

81%
Recommended
Good (3.94)
Cost-performance ratio
Good (3.86)
Top competencies

Customer loyalty

4.08 out of 5
36 Reviews

Trustworthiness

4.42 out of 5
26 Reviews

Stock availability

4.17 out of 5
29 Reviews

217 Reviews on ProvenExpert.com

3.96 out of 5
Good
5.00 out of 5
Excellent
Recommendation
Ms. Chouh is the right and very competent consultant.
I am very satisfied and will recommend it to others.
Thank you dear Scarlet!!!!!
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Customer review & rating for:
Scarlet Chouh Verkauf
09/28/2023Paula Foitzik
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer, thank you very much for your positive evaluation! We are very pleased to hear that you are satisfied with our colleague as your consultant and appreciate her competence. Your satisfaction is our highest goal and it is nice to know that you are so satisfied with our service.
We thank you for your recommendation and are at your disposal at any time. Best regards Your Autohaus24 Team
4.67 out of 5
Excellent
Recommendation
I am especially satisfied with the 3 year warranty, the trade-in my old vehicle is also super.
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Customer review & rating for:
Scarlet Chouh Verkauf
08/11/2023Ioan-Ernest Soos
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer,
Thank you very much for your great review.
We are glad that you were satisfied with our offers and services.
We wish you a sunny weekend,
Your Autohaus24 Team
3.06 out of 5
Average
Communication was often "bumpy". After the purchase, some problems with the vehicle occurred, which can happen. However, the way the dealership dealt with the solution can only be described as customer unfriendly. After vehicle delivery, the customer apparently becomes an annoying evil!
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Customer review & rating for:
Scarlet Chouh Verkauf
08/02/2023Kai Schloesser
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear Customer,
Thank you for taking the time to provide us with detailed feedback. We would be happy to comment on this:
In our view, you have twice failed to observe our right to rectify defects as a company. Likewise, subsequent to the order releases on your part, unfriendly messages to our employee to bear the costs and to pay to your account followed.
Both times, you were kindly informed by our employee that you first had to inform us as a car dealership and that you should have obtained the release, since we have a right to rectification due to the warranty. However, you did not do this on either occasion. Nevertheless, we were accommodating enough to pay you the amounts.
Should you prefer to take such action again, we will exercise our right and refuse to pay again.

Yours sincerely,
Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Very professional very nice everything in the best way gladly continue to participate
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Customer review & rating for:
Scarlet Chouh Verkauf
06/26/2023Slobodan Domparic
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer, thank you very much for your wonderful review! We are very pleased to hear that you found our services extremely professional and pleasant. Your satisfaction is very important to us and it is our goal to always provide you with the best service possible.
We appreciate your positive words and your confidence in us. It will be our pleasure to continue to serve you and assist you with your needs in the future. Best regards Your Autohaus24 Team
4.00 out of 5
Good
Recommendation
We had been looking for an additional passenger car for our family. Cash purchase.
Thank you for the support.
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Customer review & rating for:
Scarlet Chouh Verkauf
06/25/2023Anonymously
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer, thank you for your positive review! We are pleased to hear that you were satisfied with our advice. Your satisfaction is of utmost importance to us and it is our goal to always provide you with competent and pleasant advice.
We are glad that we were able to help you further. If you have any further questions in the future or need our assistance again, we will be happy to assist you. We always strive to meet your expectations and provide you with the best possible service.
Thank you again for your positive feedback. We look forward to supporting you with your concerns in the future.
Best regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Very competent, friendly and courteous
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Customer review & rating for:
Scarlet Chouh Verkauf
05/26/2023Peter Schmitt
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer, thank you for rating us so well! We are very happy when we can make customers happy! Kind regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Very satisfied. Everyone very friendly and helpful.
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Customer review & rating for:
Scarlet Chouh Verkauf
05/26/2023Stefan
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer, we would like to thank you very much for your positive review on our website. We are glad to hear that you are satisfied with our advice and offer and had a good experience.
Best regards Your Autohaus24 Team
4.00 out of 5
Good
Recommendation
Organized process and prompt contact.
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Customer review & rating for:
Scarlet Chouh Verkauf
05/22/2023Heidi Burger
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer, thank you very much for your positive review! We are pleased to hear that you were satisfied with our organized process and prompt contact. We place great importance on ensuring efficient processes and providing you with a fast and smooth service. Best regards Your Sixt New Car Team
5.00 out of 5
Excellent
Recommendation
Friendliness and competence
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Customer review & rating for:
Scarlet Chouh Verkauf
05/10/2023Anonymously
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer,
thank you very much for your nice review! We always try to give everything for our customers, so that in the end they are as satisfied as you are. Have a good trip! Kind regards Your Autohaus24 Team
5.00 out of 5
Excellent
Recommendation
Thank you very much for the professional advice. We would definitely recommend Ms. Chouh to others.

Thank you for everything
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Customer review & rating for:
Scarlet Chouh Verkauf
02/13/2023Robin Becker
Scarlet Chouh | Autohaus24 Comment from Scarlet Chouh | Autohaus24:
Dear customer, thank you very much for your 5-star rating. We are very pleased that you are satisfied with the service provided by our colleague. We wish you a nice week - Your Autohaus24 Team
4.67 out of 5
Excellent
Recommendation
Very nice and friendly, helpful and importantly: always calls back.
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Customer review & rating for:
Scarlet Chouh
11/29/2022gt3
5.00 out of 5
Excellent
Recommendation
Ms. Chouh gave me wonderful friendly and patient advice and went through all the steps to purchase and financing with me very well and clearly.
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Customer review & rating for:
Scarlet Chouh Verkauf
11/22/2022N. Martin
4.33 out of 5
Good
Recommendation
Test drive was immediately possible.
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Customer review & rating for:
Scarlet Chouh
11/21/2022Günter Schiepek
4.00 out of 5
Good
Recommendation
Very pleasant and in the end successful sales meeting for both sides. Also, enough time was given to make a decision. All in all, very positive so far!
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Customer review & rating for:
Scarlet Chouh Verkauf
11/05/2022Uli Berzins
4.67 out of 5
Excellent
Recommendation
Very good experience.
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Customer review & rating for:
Scarlet Chouh
08/06/2022Anonymously
4.67 out of 5
Excellent
Recommendation
I found the lady on the phone very accommodating, friendly and helpful!
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Customer review & rating for:
Scarlet Chouh
08/01/2022E. Miller
4.62 out of 5
Excellent
Recommendation
Great selection of vehicles, prices for each bag, very friendly staff. What I did not like so much: Many vehicles are outside, uncovered (who knows how long, under what weather conditions, etc.), mine included :-) The Inzahlungsnahme of my old vehicle I found very low from the price, this was compensated a bit with the bonus - but there I am not so satisfied. I also do not understand the deductible of 1,500 euros in case of damage during the test drive -are the vehicles not insured...??... And how can I prove it if a truck hits me even though I was speeding??... (The effort would spoil the joy of the new vehicle). I am still looking forward to my new car. The sustainable benefits you mention, I can only judge after the fact, right?..? In the contract I also found a few gloomy sentences, for example "The vehicle may have been repainted" (that means what exactly?.). I want to believe that if a vehicle is an accident car, this is honestly mentioned during the consultation - otherwise I, as a customer, I assume that the vehicle is accident-free. Otherwise, we got along well with Ms. Chouh, I felt very comfortable with the whole buy-sell process. In summary: Honesty counts, especially with customers who don't know much about cars or contracts - you do NOT want to feel screwed! And last but not least, thanks again for everything, Scarlet :-)
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Customer review & rating for:
Scarlet Chouh Verkauf
07/29/2022Anonymously
4.67 out of 5
Excellent
Recommendation
Ms. Scarlet Chouh is a very professional consultant and you feel very comfortable with her as she has a very pleasant manner. Can highly recommend her.
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Customer review & rating for:
Scarlet Chouh
07/16/2022A. Nelischer
4.33 out of 5
Good
Recommendation
Scarlet Chouh has been flexible and helpful in responding to even very last minute customer needs.
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Customer review & rating for:
Scarlet Chouh
04/22/2022Erhan
5.00 out of 5
Excellent
Recommendation
Wir sind auch Händler. Und die Zusammenarbeit mit Frau Chouh und den Kollegen ist sehr unkompliziert, professionell und freundlich.
Customer review & rating for:
Scarlet Chouh Verkauf
03/30/2022Toni Altenkirch
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All reviews and experiences about Scarlet Chouh | Autohaus24 are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/26/2019  |  Last update: 01/09/2024   |  Report profile

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