SP SeniorenPartner GmbH & Co.KG

Care 24 hours, at home, senior care, home care,

Contact information
Pflege 24 Stunden SP SeniorenPartner has been providing loving caregivers throughout Germany for 17 years to look after seniors in need of care at home. The caregivers take care of household chores, provide everyday nursing assistance and help with activating and social care. We give relatives more peace of mind and free time.

Contact information

SP SeniorenPartner GmbH & Co.KG
Rollnerstraße 28
90408 Nürnberg
Germany
Directions

Contact person
SP SeniorenPartner GmbH & Co.KG

Images & Videos

Review from 01/15/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Care
Maintenance
Service
Atmosphere
Top competencies

Bond of trust

4.60 out of 5
10 Reviews

Organization

4.60 out of 5
10 Reviews

Contact person

4.78 out of 5
9 Reviews

20 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
We have been very satisfied right from the start. Our carers are very reliable, friendly and trustworthy. They treat the elderly with care. We can rely on them completely.
The agency also pays attention to its employees, which is an important criterion for us.
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
01/15/2024Mandy F.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Hello Mrs. Fischer, thank you for your review and we will be happy to assist you at any time.
5.00 out of 5
Excellent
Recommendation
Due to illness, we were looking for a caregiver for our aunt at very short notice and found what we were looking for at Seniorenpartner24. There was an informative and detailed conversation in advance and we were given all kinds of support and help or tips from Daniel.
We quickly agreed and almost overnight Danuta was on the spot.
Initial "worries and thoughts" were immediately gone after the first meeting and there was no reason to mistrust Danuta and her wonderful behavior.
Our aunt was very positive about Danuta and her help and services and was really happy that she was there. She was also very loving and caring and found a place in our circle.
Hospital stays and lonely times were softened by her and we always had a good feeling that someone cared - even when no one from us could be there.
Unfortunately, our aunt has now gone after a short but difficult time and the contract was terminated without red tape.

All in all, we would like to say thank you and will definitely recommend Seniorenpartner24 to others.

Best regards from Nuremberg

Marco Steinmüller, nephew of Mrs. Edith Kößer
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
03/02/2023Marco S.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
We are very happy to hear that you are satisfied with your aunt's care and thank you for this great feedback. We wish you and your family all the best in the future!

Many greetings
Your SP SeniorenPartner Team
4.60 out of 5
Excellent
Recommendation
The care of My Mother is excellent. Maria speaks good German, reports everything by phone. Wonderful relief, can finally devote time to my family.
Highly recommended agency.
Markus K.
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
02/19/2023Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for your positive feedback.

We are glad that you are satisfied with the caregivers.

Kind regards
Your SP Team
5.00 out of 5
Excellent
Recommendation
We were looking for care for our grandma four days ago, today the caregiver Maria came to us. Good German, lots of experience with dementia, very nice and friendly. Very competent mediation. Thank you SeniorenPartner!!!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
12/30/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you for the recognition. We are very happy to be of service to you!
Your SP Team
4.60 out of 5
Excellent
Recommendation
Professional mediation

We can recommend SP SeniorenPartner to anyone who needs 24 h care for their relatives. The care works very well, the caregivers are very dedicated and friendly.
K. Jahn
We are very satisfied with the agency. Thank you for the great care!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
12/12/2022K. J.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Dear Jahn family,
thank you very much for your evaluation. We are very pleased that it works and will continue our efforts.
Your SP Team
4.40 out of 5
Good
Recommendation
Super fast and competent

We were contacted the same day. Very competent and friendly advice. The information helped us a lot and made the decision much easier.
Many thanks!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
12/04/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Dear Ladies and Gentlemen , we are very happy to be of service to you!
Your SP Team
1.24 out of 5
Poor
Dissatisfied is hardly the word here! My grandfather should be cared for, but the caregiver mediated through the agency was rather a burden instead of a relief for my grandparents....tasks, care and hygiene were not taken seriously, agreed prices were not met, but increased without consultation, everything possible was simply noted in the receipt with high costs (eg physiotherapy, which has not taken place and for which the forces are incidentally not even trained, used toiletries were everywhere in the house except in the trash can... etc.). Contractual agreements were therefore insufficiently fulfilled.

Quality standards were therefore not met.

For the caregiver, the time spent with my grandparents was definitely a nice paid vacation!
And for the agency, it was easy money. Help, advice and support we have unfortunately not experienced. Only before signing the contract we could experience a consultation, where time was taken.

For me, this experience was a rip-off of old people who are unfortunately too often defenseless against it!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
10/23/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Dear Ms. I.
Thank you very much for your frankness. It's just a pity that you noticed these shortcomings only after three months of service.
Sincerely
4.44 out of 5
Good
Recommendation
Very good advice. Quick help in finding a caregiver. Always very quick to reach in case of questions.
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
07/17/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for your appreciation. We were very pleased with your evaluation.
Your SP Team
4.80 out of 5
Excellent
Recommendation
Very factual and friendly advice. Very competent caregivers with good knowledge of German. Only to recommend.
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
07/17/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for your appreciation. We were very pleased with your evaluation.
Your SP Team
4.77 out of 5
Excellent
Recommendation
The staff is friendly and attentive. My experience was pleasant and satisfying. I recommend the use of their services
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
06/12/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
We thank you very much for your trust and are very happy about this positive feedback !
4.81 out of 5
Excellent
Recommendation
The care situation had overwhelmed us relatives. In search of a suitable solution, we became aware of Seniorenpartner. Quick contact, professional contact person, highly recommended!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
05/19/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
We appreciate your positive feedback and feel obliged to continue to optimize our service.
Best regards!
Your SP - Team
5.00 out of 5
Excellent
Recommendation
The agency fulfills our wishes for staffing, I find that very important. They are a reliable contact. Keep it up!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
05/19/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for your appreciation. It is an incentive for us to become even better !
4.95 out of 5
Excellent
Recommendation
A reliable contact person. Any questions or problems are immediately resolved as quickly as possible, competently and very friendly. The price is very balanced. Thank you! We need you!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
04/25/2022Hr. K.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much! We are glad that we could help you!
4.00 out of 5
Good
Recommendation
Mrs. O. is very satisfied with the care. We will recommend you to others.
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
04/23/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
We are very pleased with your positive feedback and take it as an incentive to further optimize our service.
Kind regards
Your seniorenpartner24 team
5.00 out of 5
Excellent
Recommendation
We are extremely satisfied with the advice and especially the care when unforeseen situations arise that need to be resolved quickly. Many thanks for this to Mr. Daniel Cichaszek and Mrs. Agnieszka Podulka . Mr. Cichaszek is always immediately with my mother (cared for) in Heroldsberg, if there is something to clarify or also to support the nursing staff in administrative matters.
We are also very satisfied with the two caregivers, Mrs. Wanda Koszalko and Mrs. Romana Kwiecienska. Both take care of my mother lovingly and respectfully and are committed far beyond the normal level.

Marianne and Andreas Fauth
Grolandstrasse 21
90408 Nuremberg
Tel. 0911/5183530
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
12/02/2021Marianne F.
5.00 out of 5
Excellent
Recommendation
Hello - We are very satisfied with the caregivers of Mrs. Andrzejewska, Elizabet and Magda. Everything works flawlessly!
Their handling of conflict or problems are immediately cleared up - excellent!

With kind regards

Biermann Waltraud & Norbert
Schubertring 17
91074 Herzogenaurach
Phone: 09132/732870
Mobile: 0170/1722755
E-Mail: biermann@herzonet.de
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
10/06/2021Waltraud B.
4.92 out of 5
Excellent
Recommendation
We have already hired the SeniorenPartner for the second time. Now Maria takes care of our uncle in Schwabing. We are very satisfied. Thank you very much!
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Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
08/04/2021Harald S.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you for the great feedback. We are happy to pass on your praise to both the supervisor and our customer service representatives.
Many greetings!
Your SP Team
3.60 out of 5
Good
Recommendation
Rating for:
SP SeniorenPartner GmbH & Co.KG
02/25/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Sehr geehrter Bewerter*in,
Vielen Dank für Ihre Bewertung. Diese sehen wir als Ansporn uns weiterhin zu verbessern.
Ihr SP Team
4.20 out of 5
Good
Recommendation
Rating for:
SP SeniorenPartner GmbH & Co.KG
02/09/2022margot s.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Vielen Dank für dieses positive Feedback zur Betreuung Ihrer Mutter und Tante durch unsere Kundenbetreuerinnen. Wir wünschen Ihnen und Ihrer Familie weiterhin alles Gute!
4.74 out of 5
Excellent
Recommendation
Rating for:
SP SeniorenPartner GmbH & Co.KG
09/21/2021Anonymously
12 Reviews from
2 other sources
4.30 out of 5
Good
4.30 out of 5
Good
6 reviews on Google Maps
 
12/24/2023
4.30 out of 5
Good
6 reviews on Google Maps
 
12/24/2023
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* All reviews and experiences about SP SeniorenPartner GmbH & Co.KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/26/2021  |  Last update: 02/25/2024   |  Report profile

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