Traumhaus AG

Project development and property trading company

Traumhaus AG
25 Reviews i
published (83%)
out of 30 reviews
Contact information
As architects, engineers and real estate specialists with more than 30 years of experience, we actively accompany you in the realization of your new home. Our goal is the creation of affordable, sustainable homes, taking into account contemporary ecological and economic aspects.

Contact information

Traumhaus AG
Borsigstr. 20a
65205 Wiesbaden
Germany
Directions

Contact person
Julia Thamm

Opening hours

Thursday 08:00 am-05:00 pm
Review from 02/03/2020  
2.62 out of 5
Average
Quality
Value
Services
Implementation
Consulting
Top competencies

Cost adherence

5.00 out of 5
2 Reviews

Customer requests

4.00 out of 5
2 Reviews

Representation of interests

3.50 out of 5
2 Reviews

25 Reviews on ProvenExpert.com

2.62 out of 5
Average
Positive:
The Traumhaus AG concept is very well thought out. There are ready-made modules that are already very well constructed in terms of the concept. You get online access to perform a sampling in advance. This is very well constructed!
All insurances that have to be taken out during construction were taken out by the developer. Even the property management was taken care of in advance (for 2 years).

Negatives:
The building and demolition permit took a very long time (probably beyond our control). The disconnection by the public utilities has dragged on for several weeks (probably also not influenceable). However, after these events, work was carried out over a very long period of time with proportionally very few construction workers (1 construction worker for 10 houses). If then due to force majeure a delay of the completion date is announced, this does not contribute to the joy.
Do yourself a favor and get everything you discuss on the phone confirmed in writing. It is vehemently denied that agreements have taken place. In addition, the construction manager has changed 3 times.
Even if the house is ready for occupancy, you are still not allowed to enter without the exterior being completed. It is only possible to enter the house if you sign a highly questionable document. With this document, the follow-up time for the removal of defects is extended, you have to pay the full purchase price (even for the outdoor facilities- which are still not completed after 3 months) and there is a reverse burden of proof for defects. Our lawyer had strongly advised us not to sign it. But since we were forced to move in, we had to do it.
Communication is a disaster there. You sometimes wait up to 2 weeks for answers. You don't get any phone numbers from the site managers, which makes things very annoying when you need urgent info but are constantly put off by the head office.
A very annoying issue is the following. In the contract you sign that the door frames have 1.5cm air to the floor. This is far too much for Click Vinyl, for example, and cannot be touched up. It looks really bad. If one addresses the building management on it, it is only said that one signed it yes. The ladies and gentlemen do not understand that one has hardly any experience in building a house and is dependent on the experience of the developer. In addition, they said: "We can't ask every builder for the installation dimensions of his doors. That is really an impertinence. We're not talking about a television set that you buy. Of course you can discuss it.
On the Internet it says everywhere that you should wait with skirting boards in a new building. It was also clear to me. In talking to the construction management, I was assured that the house would not settle and that I could put them on. After I expressed my concerns, he had backed it up again. And what happened!!! Skirting boards are all hanging in the air. Thanks a lot for that!
Check floors! If you're not careful, you have a very wavy floor. In one place where I noticed it, they repaired it (the floor was crooked). I quote a professional who looked at the leveling compound, "They used the best material there and made it the worst." Here and there I overlooked it in advance that the floor was wavy... In these places now it feels like you are climbing mountains
Remedying defects: Once you have transferred the money, you have to run after the removal of the defects. This is no fun and it wears you down.
These were basically the most important points.
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Customer review & rating for:
Traumhaus AG
02/03/2020P.
2.40 out of 5
Fair
Leide I can enrich from almost no positive experience. Except: The house is "finished" after almost 2 years. Where at "finished" is a stretchable term. The exterior is not yet finished and also the defects in the house are not finished on time.
The communication with dream house and also with Heinrich Hildmann (they now times belong together) is miserable. One gets answers only after repeated Nachhacken and then most its questions not even correctly answered. Here should be urgently worked on the communication, then one would possibly see over a few other inconveniences away.
I can't say much about the quality at the moment. At first glance, it looks good, but even here we have already noticed a few defects on the facade, it was worked unclean and the facade is wavy.
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Customer review & rating for:
Traumhaus AG
09/17/2019Anonymously
2.40 out of 5
Fair
Communication poor, mails are often not read. If everything is running smoothly, then probably ok. If there are problems, however, all tricks are used. 3 months after the contracted completion date, customers are offered to take over the house if they pay all installments for services not yet completed and waive all security deposits.

I would not build with this company again.
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Customer review & rating for:
Traumhaus AG
08/28/2019Anonymously
4.80 out of 5
Excellent
Recommendation
First class service! We immediately felt safe and in good hands. There one gives the responsibility but gladly.
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Customer review & rating for:
Traumhaus AG
04/04/2019Sarah W.
5.00 out of 5
Excellent
Recommendation
We have received excellent advice and the entire service has been very satisfactory so far. In a few weeks the construction work will start and we are very excited about the final result.
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Customer review & rating for:
Traumhaus AG
04/04/2019T. S.
5.00 out of 5
Excellent
Recommendation
We also decided to plan and build our house together with Traumhaus AG and so far we are very satisfied with our decision.
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Customer review & rating for:
Traumhaus AG
04/03/2019Sonja L.
5.00 out of 5
Excellent
Recommendation
We were initially unsure whether our own house was the right thing for us.
They took a lot of time for us and gave us very competent advice.
We ultimately decided in favor of it and have not regretted it to this day.
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Customer review & rating for:
Traumhaus AG
04/02/2019Carmen W.
4.80 out of 5
Excellent
Recommendation
Super thing for all those who prefer to leave the house building to others. Traumhaus AG offers customized solutions, tailored to personal ideas and you get competent advice. Top!
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Customer review & rating for:
Traumhaus AG
04/01/2019D. B.
5.00 out of 5
Excellent
Recommendation
Simple and uncomplicated! Who would have thought that building a house could be so easy? Thumbs up!
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Customer review & rating for:
Traumhaus AG
04/01/2019Tania F.
5.00 out of 5
Excellent
Recommendation
I can recommend Traumhaus AG with a clear conscience to anyone who wants to finally fulfill the dream of owning their own home.
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Customer review & rating for:
Traumhaus AG
03/29/2019Franziska W.
5.00 out of 5
Excellent
Recommendation
We are super satisfied with our house from Traumhaus AG and would choose again at any time.
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Customer review & rating for:
Traumhaus AG
03/29/2019Michaela W.
4.20 out of 5
Good
Recommendation
We had a few shortcomings, but they were immediately corrected. Everything super!
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Customer review & rating for:
Traumhaus AG
03/27/2019Gelhaus, A.
4.80 out of 5
Excellent
Recommendation
You don't have to wait long for feedback on questions, and the handling of problems is also smooth. You can tell that you're dealing with professionals. Highly recommendable company!
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Customer review & rating for:
Traumhaus AG
03/27/2019C. L.
4.40 out of 5
Good
Recommendation
We would never have trusted ourselves to plan and build a house. Too many decisions and things to consider.
Traumhaus AG took all that off our hands and gave us comprehensive advice where our decision was needed. Many thanks to all involved!
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Customer review & rating for:
Traumhaus AG
03/27/2019Stefanie D.
4.40 out of 5
Good
Recommendation
Great advice. After our show house visit, we were given several properties to choose from. After a thorough analysis of our habits and living conditions, we were given sensible recommendations. This made our decision on the right location and features for the house much easier.
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Customer review & rating for:
Traumhaus AG
03/22/2019Martin K.
3.80 out of 5
Good
Recommendation
Very open-minded and nice team, always available. One feels well advised.
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Customer review & rating for:
Traumhaus AG
03/22/2019M. T.
4.60 out of 5
Excellent
Recommendation
You feel in good hands right from the start and know that your future 4 walls are in good hands.
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Customer review & rating for:
Traumhaus AG
03/22/2019K. T.
4.40 out of 5
Good
Recommendation
Competent and comprehensive advice. The price-performance ratio is also right. What more could you want?
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Customer review & rating for:
Traumhaus AG
03/22/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Reliable construction management! Dates and costs agreed in advance are met, agreements made are adhered to. The overall package is right, we are completely satisfied.
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Customer review & rating for:
Traumhaus AG
03/13/2019Anonymously
5.00 out of 5
Excellent
Recommendation
I have no regrets about choosing Traumhaus AG. Everything is coordinated and harmonized so that you only have to worry about a few things. We are glad that all the unpleasant and time-consuming things were taken off our hands and we could fully concentrate on moving into the new house.
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Customer review & rating for:
Traumhaus AG
03/13/2019T.
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* All reviews and experiences about Traumhaus AG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/26/2019  |  Last update: 04/14/2020   |  Report profile

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