Travelhouse Reisegepäck

travelhouse suitcase london carry-on suitcase trolley aluminium suitcase

Contact information
Welcome to Travelhouse Shop. You will find high quality polycarbonate travel cases with aluminum frame and integrated TSA snap locks. New! Travelhouse Oslo complete aluminum suitcase in 3 sizes! S+M+L. New! LONDON XL Sports Trunk Suitcase. High quality polycarbonate hard case with aluminum frame!

Contact information

Travelhouse Reisegepäck
Hauptstraße 55
77799 Ortenberg
Germany
Directions

Contact person
Matthias Trebes

Images & Videos

Opening hours

Friday 09:00 am-05:00 pm
90% Recommended
5 stars 19
2 stars 0
1 star 0
Customer service
Excellent (4.95)
Cost-performance ratio
Excellent (4.84)

21 Reviews on ProvenExpert.com

4.85 out of 5
Excellent
4.50 out of 5
Excellent
Recommendation
I had a complaint despite the very high quality of the trolly. The zipper was sewn incorrectly. After returning I had received a replacement the next day. Absolutely uncomplicated, super fast and above all competent nice and friendly. Has one today to days very rarely. Always gladly again. Highly recommended - thank you again. Heike Karlsruhe
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Customer review & rating for:
Travelhouse Reisegepäck
12/12/2022Heike Martina K.
4.33 out of 5
Good
Recommendation
For us, good service was very important and we got a suitcase handle delivered within a very short time. This is important, because when traveling by air, even the sturdiest suitcase sometimes broken handles or wheels.
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Customer review & rating for:
Travelhouse Reisegepäck
08/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I can recommend Travelhouse without reservation. My son travels a lot and is absolutely satisfied with the product. A problem he caused with the numerical code on a lock was promptly handled and solved by Travelhouse. Travelhouse has top customer service - efficient and friendly! No annoying waiting or explaining - Travelhouse was on the spot immediately and took care of the problem. If the solution had not worked, they would have even sent him a new lock - just like that, without clarifying who was at fault. Simply great!!
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Customer review & rating for:
Travelhouse Reisegepäck
07/27/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have come to know the Travelhouse as a non-bureaucratic partner that answers questions quickly and comprehensively. The products are of convincing quality. I can recommend the Travelhouse without reservation.
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Customer review & rating for:
Travelhouse Reisegepäck
07/15/2022K.
5.00 out of 5
Excellent
Recommendation
Uncomplicated customer service, fast response, everything TOP
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Customer review & rating for:
Travelhouse Reisegepäck
05/06/2022Anonymously
3.00 out of 5
Average
The case is visually very nice as well as well finished inside. However, what really does not go is the volume of the rollers. It is now very uncomfortable for me to go out of the house in the morning, because I make the whole neighborhood awake. If the case would not be so loud I would recommend it but with this volume you put no serious appearance.
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Customer review & rating for:
Travelhouse Reisegepäck
03/06/2022M.
Travelhouse Reisegepäck Comment from Travelhouse Reisegepäck:
Dear Sir or Madam, Your error description indicates a defect/wear. The roller modules are replaceable. We would be happy to check the case to see if there is a defect. Simply contact our customer service under Tel: +49/781/9480221 - E-Mail: info@travelhouseshop.de - Best regards Your Travelhouse Team
5.00 out of 5
Excellent
In this company, customer service is still 1a lived and written next to the high-quality product range and name of the company.
A suitcase of size S was sent, but desired was size L, within a telephone conversation with the friendly employee M.T. was the immediate effort to bring about an immediate, one hundred percent customer satisfaction, a professional handling perceptible, I award 5 stars plus for this customer service experience. The suitcase in the desired size reached me already through this immediate, uncomplicated service understanding of the employee the next day!
Thank you again for the super, friendly customer service, your competent action tailored to individual customer needs and the sending of the return label, their time, which you took for my request. Clear buy recommendation for the offered , high quality product range as well as the first class customer service.
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Customer review & rating for:
Travelhouse Reisegepäck
10/22/2021R.
5.00 out of 5
Excellent
Recommendation
The cases are very high quality and look brilliant. Extraordinarily good is the accessibility and quick response of the seller. Friendly, even in tone, every question is answered.
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Customer review & rating for:
Travelhouse Reisegepäck
09/22/2021Hendryk S.
5.00 out of 5
Excellent
Recommendation
The quality of the cases speaks for itself. The design as well: Can best take on "the well-known aluminum case brand", only at a much lower price.
Super nice and fast communication :))
In every respect absolutely recommend, Thank you very much and very happy to return at any time.
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Customer review & rating for:
Travelhouse Reisegepäck
08/02/2021H.
5.00 out of 5
Excellent
Recommendation
Simply Super! The team of Travelhouse always takes time and solves every little problem.
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Customer review & rating for:
Travelhouse Reisegepäck
04/13/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Trebes from the Travelhouse Shop helped me with a spare part for a suitcase that was not from him. He didn't have to do that, but helped me a lot. Thank you!
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Customer review & rating for:
Travelhouse Reisegepäck
11/22/2020Johannes O.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with our suitcases.
In addition, top customer service and friendliness.
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Customer review & rating for:
Travelhouse Reisegepäck
11/18/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice quality, fast delivery. I recommend with pleasure.
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Customer review & rating for:
Travelhouse Reisegepäck
11/12/2020Anonymously
5.00 out of 5
Excellent
Recommendation
The aluminum suitcases of the series Oslo in the boarding luggage format had done it to us. After we had unfortunately hesitated too long and the colors red and blue were sold out on Amazon, Mr. Trebes was able to help us with a silver and a matte black suitcase. The luggage deserves the rating first class. The choice of materials, workmanship and features leave nothing to be desired, even for spoiled frequent flyers. The Oslo suitcase need not fear comparison with the considerably more expensive Rimowa. In addition, Mr. Trebes provided really good, patient and comprehensive advice. All in all, this was a great deal, as it is unfortunately only too rare to find today. If we need another larger suitcase in the near future, we know exactly where we will look.
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Customer review & rating for:
Travelhouse Reisegepäck
06/25/2020Fritz K.
5.00 out of 5
Excellent
Recommendation
Very practical and sturdy suitcase! Attract attention at the airport, an eye-catcher.
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Customer review & rating for:
Travelhouse Reisegepäck
03/04/2020J.
5.00 out of 5
Excellent
Recommendation
Fast delivery. Case so far o.k. Very small, but existing minimal scratches, which are not absent during use anyway. For the purchase price good, solid quality. Not yet tested in use. Good and friendly customer service.
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Customer review & rating for:
Travelhouse Reisegepäck
02/28/2020T.
5.00 out of 5
Excellent
Recommendation
Great quality cases, smart details. Very fast and good delivery quality.
Highly recommended. +++++
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Customer review & rating for:
Travelhouse Reisegepäck
02/21/2020Ralf T.
5.00 out of 5
Excellent
Recommendation
This is the most amazing case! Highly recommended and very high quality! Would buy and order again anytime. Very good, friendly customer service. The customer really is king and they make the impossible possible!
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Customer review & rating for:
Travelhouse Reisegepäck
02/03/2020S.
5.00 out of 5
Excellent
Recommendation
Rating for:
Travelhouse Reisegepäck
06/22/2022Georg W.
5.00 out of 5
Excellent
Recommendation
Rating for:
Travelhouse Reisegepäck
12/04/2020Anonymously
759 Reviews from
2 other sources
4.95 out of 5
Excellent
4.98 out of 5
Excellent
712 reviews on eBay
 
02/02/2023
4.50 out of 5
Excellent
47 reviews on Amazon
 
01/26/2023
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All reviews and experiences about Travelhouse Reisegepäck are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/03/2019  |  Last update: 12/13/2022   |  Report profile

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