The domestic help provided to us was very tidy and fulfilled all requirements to our complete satisfaction.
to our complete satisfaction. Very punctual, very thorough with the cleaning and very helpful
with further assistance. Very friendly and courteous. We are very sorry that the current contract (which was offered by the accident insurance) has ended. Should the opportunity arise in the future to continue to use their services we will be happy to do so
I can only say something about accessibility, customer service and customer friendliness. I'm currently on hold for over twenty minutes, so unfortunately I can only rate it very negatively
I have also started my request by email, maybe it will be faster in the response behavior keep you informed
I depended on WMD home help for over five months and I felt really comfortable! Every effort was made to have the same aide come in as much as possible, even over such a long period of time with sick time and vacation. They quickly knew the routines and needs and adjusted. Each is different, one better suited for the elderly, the other hard to stop. It was an appreciative and pleasant time for having to let strangers in . Immediately I would call Mr. Bock again and bring Mrs. Katlun to despair with the regulations, great job, all together :-)))
Uncomplicated application, cooperation with the health insurance was taken over by WMD, reliable and friendly staff. Received support at the end of pregnancy and in the postpartum period, helpful relief.
When I needed outside help, I immediately received the full support of WMD. Everything was handled here without any problems. From the application to the actual implementation. The home help worked accurately and very conscientiously. I can only recommend !!!
I was immediately helped by the company WMD in an emergency situation. The household help was super reliable, punctual, friendly and always did everything perfectly. I can only recommend the company WMD.
Although the telephone consultation always exceptionally friendly and a quick order acceptance, but in case of sickness-related absences only in 50% of cases replacement provided with always the same argument "My hands are tied", because bridge days or the like. A seriously ill employee was sent to an immunocompromised patient and at the same time told that this was done for the patient because she was "desperate for help". Conclusion: As a patient, you have to be satisfied with what you get and live with the fact that you are without help for days or accept it when you are cared for in front of obviously sick Hashaltshilfe. The home health aides are very hardworking, helpful ubd unfortunately, unfortunately very timid. They jump whenever and wherever they are ordered by their supervisors. I really felt sorry for them. For me it was hardly calculable, because I could never trust that the planned help would come. Too thin staffing? Criticism on the part of the customer on the phone also failed: no insight, instead always a torrent of words with many empty phrases, a never-ending staccato, at least not out of line.
Conclusion: Friendly, dispatchers promise more than they can deliver, hard-working home helpers, sick home helpers visit sick patients.
I was particularly positively impressed by the fact that WMD Haushaltshilfe VON SELF and absolutely reliably and in good time before deadlines inquired about my state of health and, if necessary, immediately arranged the appointments with me. I never had to "run behind."
The staff on site also excelled in reliability, punctuality, friendliness and correct work.
I felt well taken care of.
We have been cared for by WMD for 6 months after a multiple birth. The housekeeper was extremely self-sufficient, reliable, and nice and did a great job of staying with us. The customer service from WMD is good. Only thing that can be improved is the support with applications etc. in that they take care of the application etc. as I always did that myself and also had to check with the health insurance company.
All reviews and experiences about WMD Haushaltshilfe are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 07/10/2019 | Last update: 12/04/2023
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