Unfortunately, when I picked up the vehicle, no proper handover was made. I.e. first I found no car salesman who took over the vacation replacement of my contact person and I was pressed the vehicle key in the hand and wished a good trip, because the seller already had a next appointment.
Furthermore, the Mokka was not clean on the outside.
The car was washed, but the resin stains from the surrounding trees were not washed away by the car wash.
Therefore, at customer service only sufficient.
Everything else was to my satisfaction.
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Translation
we would like to thank you for your participation in the evaluation and are pleased about the satisfied handling.
Of course, we are always interested in a timely settlement and therefore apologize for the delay, which unfortunately could not be influenced by us.
We are looking forward to your next visit. We would be happy to satisfy you completely again.