BEAM Vacuum & Ventilation

heat recovery ventilation, MVHR, Central vacuum, Dust & Fume Extraction, LEV

BEAM Vacuum & Ventilation
1.065 Bewertungen i
von insgesamt
1.066 Bewertungen
veröffentlicht (99 %)
Kontaktdaten
Beam Vacuum & Ventilation have specialised in delivering clean, fresh air to homes and businesses since 1977, which is why when it comes to experience, expertise, market leading products and aftersales support, 75,000+ customers across Ireland &...

Kontaktdaten

BEAM Vacuum & Ventilation
Opus Business Park,
35 Aughrim Road
Magherafelt BT45 6BB
Großbritannien
Anfahrt

Ansprechpartner
Alison Elder

Bewertung vom 08.02.2024  
5,00 von 5
Sehr Gut
Empfehlung
Qualität
Nutzen
Leistungen
Top-Kompetenzen

Kundenzufriedenheit

4,75 von 5
122 Bewertungen

Persönliches Auftreten

4,65 von 5
79 Bewertungen

Fachkompetenz

4,61 von 5
80 Bewertungen

895 Bewertungen auf ProvenExpert.com

5,00 von 5
Sehr Gut
Empfehlung
Fantastic service from start to finish. Excellent product and would highly recommend beam to family and friend
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
08.02.2024Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review and comments.
5,00 von 5
Sehr Gut
Empfehlung
Arrived early and had vacuum sorted in about half an hour
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
02.02.2024Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review and comments.
5,00 von 5
Sehr Gut
Empfehlung
The service engineer was very helpful
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
31.01.2024K.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thanks for your review and feedback. We will share your comments with the engineer that attended. Thanks again.
4,67 von 5
Sehr Gut
Empfehlung
The guy who arrived was immediately clear to be a really honest professional person. I was totally confident he would fix my issue and he did with very little fuss but clearly a very experienced highly trained operator- I would recommend your team to anyone based on what I experienced- well done to him in representing your company
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
29.01.2024First name o.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review and feedback. Our engineer who (has worked for the company for 30years) attended will receive your comments. Thanks again.
4,50 von 5
Sehr Gut
Empfehlung
Speed, knowledge and expertise of repair operator.
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
29.01.2024Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review and feedback. We will ensure your feedback is shared with the engineer that attended.
4,33 von 5
Gut
Empfehlung
Initial contact with Grace by both email and phome were excellent. Grace was courteous, professional and pleasant throughout. The engineer that visited (very promptly) was efficient.
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
11.01.2024Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thanks for your review and comments. I will ensure your feedback is shared with the team members involved as well as that of the wider team.
1,00 von 5
Mangelhaft
Really poor quality, the thumb slider for on/off keeps breaking and now I've had to pay £50 for a new switch. the machine is out of warranty, however Beam know this was an ongoing issue and also produced a new on/off switch.
I've previously had a Cyclovac system for over 25 years with zero problems. Beam try to market themselves as leaders, however the quality isn't.
Erfahrungsbericht & Bewertung zu:
BEAM After Sales Service
10.01.2024p.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review, comments and telephone call today to purchase 2 x switches. All of our parts and accessories come with a manufacturer warranty period of 12 months from purchase. I will relay your feedback to the relevant teams and the manufacturer. Thanks
4,67 von 5
Sehr Gut
Empfehlung
Engineer on the day was friendly, very helpful and offered good advice to users of the equipment.
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
04.01.2024K.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review and comments. I will ensure the engineer involved receives your comments. Thanks again.
5,00 von 5
Sehr Gut
Empfehlung
polite, tidy and efficient
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
28.12.2023DAVID K.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review.
4,33 von 5
Gut
Empfehlung
Customer service is top class although disappointed that a control circuit board failed only 4 years in with once weekly vaccuming
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
22.12.2023Aaron M.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your review and comments. We appreciate all feedback I will ensure this feedback is shared to the relevant teams. I am sorry you are disappointed by the board failing after 4 years, each component is individual and all replacement parts come with a manufacturer warranty period of 12 months from purchase. Please do not hesitate to contact us on 028 796 32424 should you have any further queries. Thanks
5,00 von 5
Sehr Gut
Empfehlung
Paul was out on time as arranged did a fab job left things tidy . Great job. Thanks a million
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
18.12.2023K.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank for your review and comments. We will ensure your feedback is shared with the engineer that undertook the work. Thanks again.
4,33 von 5
Gut
Empfehlung
The engineers are lovely and very helpful, unfortunately we have a noise coming from our machine that no one can seem to fix but I can’t fault the staff
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
12.12.2023Lauren M.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thanks for your review and comments.
We will share your feedback with the relevant departments. Thanks again.
4,67 von 5
Sehr Gut
Empfehlung
It's very simple and easy to use. It does a fantastic job in hovering up the dust or any dirt. It is extracted automatically to a drum where it can be easily disposed. The suction outlets are all placed ideally and conveniently around the house making it a simple job, no pulling hovers around the house and if a particular area only needs cleaned there is a point and hassle-free cleaning.
If I ever moved, I would have to have a Beam system installed it's so good.
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
10.11.2023Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thanks for your review and feedback. We appreciate all feedback and hope you enjoy your BEAM Vacuum for many years to come.
5,00 von 5
Sehr Gut
Empfehlung
All questions answered and product was as sold, very happy to recommend product to any one.
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey completions.
08.11.2023Kevin C.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you very much for your feedback and for your recommendations, we really appreciate it.
5,00 von 5
Sehr Gut
Empfehlung
Great customer service, prompt and good value for money.
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
07.11.2023Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thanks for your feedback, we really appreciate it.
4,33 von 5
Gut
Empfehlung
Swift and efficient service
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
03.11.2023Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your feedback, much appreciated.
5,00 von 5
Sehr Gut
Empfehlung
Friendliness of workers
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
02.11.2023Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you, the team will be pleased to hear this feedback.
4,33 von 5
Gut
Engineer was early on site & completed the service efficiently & quickly. No reflection on the service provided but I do think the cost of spares are very high. I hope I won't need anything for quite some time
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
26.10.2023L.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for your feedback, the service engineer will be pleased to hear your comments. We continue to work with the suppliers of the replacement parts to keep the costs to a minimum. We hope you will have many years of trouble-free vacuuming ahead.
5,00 von 5
Sehr Gut
Empfehlung
Whether it be a general service or troubleshooting an issue the job is always completed efficiently with transparency and advice given at the time.
Engineers and staff have always been very pleasant yet professional. Many thanks.
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
25.10.2023Anonym
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Our team will be delighted to hear your feedback - thank you so much, it's really appreciated.
5,00 von 5
Sehr Gut
Empfehlung
Engineer was very nice and knew what he was doing 👏
Erfahrungsbericht & Bewertung zu:
Beam Customer Survey After Sales
10.05.2023U.
BEAM Vacuum & Ventilation Kommentar von BEAM Vacuum & Ventilation:
Thank you for you review and comments. We will relay your feedback to the engineer and also the wider team.
170 Bewertungen aus
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