BEAM Vacuum & Ventilation

 

BEAM Vacuum & Ventilation
Published:
314 Reviews
Contact information
For 40 years Beam Vacuum & Ventilation have specialised in the supply and installation of central vacuum and energy efficient mechanical ventilation systems.

With unrivaled experience and 70,000+ installations throughout Ireland & UK, Beam...
Contact information
BEAM Vacuum & Ventilation
Opus Business Park,
35 Aughrim Road
  BT45 6BB Magherafelt
United Kingdom
Directions

Contact person
Aislinn Heron

Opening hours
Sunday CLOSED
Websites & Profiles
09/16/2019  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Top competencies

Customer satisfaction

4.77 out of 5
56 Reviews

Customer loyalty

4.69 out of 5
54 Reviews

Timeliness

4.66 out of 5
38 Reviews
277 Reviews
5.00 out of 5
Excellent
Recommendation
very good response
Review and rating for
BEAM After Sales Service
09/16/2019Roy p.
5.00 out of 5
Excellent
Recommendation
Service man was excellent
Review and rating for
BEAM After Sales Service
09/13/2019A.
1.33 out of 5
Poor
Repair/service costs are unbelievably expensive and not advised when the system was installed.
Review and rating for
BEAM After Sales Service
08/31/2019Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your comment. It is normal that we would advise customers of our service call charge of £59.50 (inclusive of VAT) when a service is being arranged and I am sorry you weren't notified of this at the time. We try to keep the call-out fee as low as possible and this rate has remained unchanged for many years. Your feedback is appreciated.
4.67 out of 5
Excellent
Recommendation
Very quick and efficient service. Staff were very friendly.
Review and rating for
BEAM After Sales Service
08/22/2019S.
5.00 out of 5
Excellent
Recommendation
Paul was an expert in his knowledge with Beam. Our new house had the Beam system in from previous owners. We are delighted to have this system in the house it's amazing.
Review and rating for
BEAM After Sales Service
08/20/2019K.
4.67 out of 5
Excellent
Recommendation
Knowledgeable staff, helpful and efficient service engineer.
Review and rating for
BEAM After Sales Service
08/19/2019Anonymously
5.00 out of 5
Excellent
Recommendation
The technician who carried out the work for Beam at my house was efficient and professional, and also able to answer all my questions in an engaging and intelligent way. All in all very impressive service which I would recommend to anyone.
Review and rating for
BEAM After Sales Service
08/12/2019C.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Hi Cecil, we appreciate your kind feedback, it's greatly appreciated and we will share your comments with the engineer.
5.00 out of 5
Excellent
Recommendation
Paul and Sean were superb and took me through all the issues needing serviced and sorted all for me, thanks guys.
Review and rating for
BEAM After Sales Service
08/12/2019Mrs M.
5.00 out of 5
Excellent
Recommendation
Great service from all concerned
Review and rating for
Beam Customer Survey
07/16/2019A.
5.00 out of 5
Excellent
Recommendation
I am very happy with the equipment supplied and fitted
The employees who fitted the equipment were courteous and caring
I would have no difficulty in recommending Beam for any work they are to do
I must also mention the sales consultant ( Jimmy)
He was very knowledgeable and was not overly pushy
Review and rating for
Beam Customer Survey
07/16/2019F.
3.18 out of 5
Average
Recommendation
Unfortunately we find that the extraction is not what we expect form our bathrooms. Even with boost we still tend to get a lot of condensation.
I will hold my full judgement to see how it preforms in the Winter months as not much need during the summer.
Review and rating for
Beam Customer Survey
07/11/2019Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your valued comments. If you would like to call our office on +44 (0)2879632424 a member of our team would be happy to discuss this with you and answer any questions you may have.
4.67 out of 5
Excellent
Recommendation
100% efficient & professional as always. Beam is a company that knows what customer service is all about - a rare commodity
Review and rating for
BEAM After Sales Service
06/19/2019Anonymously
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for your comments, we try our best to provide all our customers with a first class service.
4.78 out of 5
Excellent
Recommendation
Easy to book the service appointment, engineer turned up on time and carried out the work without any fuss.
It took him longer to have a cup of tea and a biscuit than fit and check the new parts !
Review and rating for
BEAM After Sales Service
06/10/2019N.
5.00 out of 5
Excellent
Recommendation
Engineers knowledge of the produce; willingness to answer questions and provide advice, tidiness of work and attention to detail. Arrived on time.
Review and rating for
BEAM After Sales Service
06/10/2019J.
3.67 out of 5
Good
Recommendation
Clean and efficient
Review and rating for
BEAM After Sales Service
05/23/2019N.
4.33 out of 5
Good
Recommendation
I had Paul who was a lovely friendly man and very efficient regarding his job. Ruth
Review and rating for
BEAM After Sales Service
05/10/2019R.
1.60 out of 5
Fair
Sold a MVHR product that does not serve its purpose. Sales team not aware of how the product operates, only interested in selling additional products rather than meeting the customers needs. May need to install an additional fan in bathrooms as the MVHR unit seems to have insufficient extract capabilities. Not impressed with the company in the slightest.
Review and rating for
Beam Customer Survey
05/09/2019S.
BEAM Vacuum & Ventilation Comment from BEAM Vacuum & Ventilation:
Thank you for taking time to leave us a review. Apologies for any issues you may be experiencing, to arrange for a courtesy survey please call our office on +44 (0)28 7963 2424 and we will be happy to help.
5.00 out of 5
Excellent
Recommendation
Excellent and prompt call out time , pleasant engineer and excellent service . Thank you
Review and rating for
BEAM After Sales Service
04/23/2019G.
4.67 out of 5
Excellent
Recommendation
Paul, the engineer, was extremely professional and courteous. The work was carried out quickly and he ensured everything was clean and tidy before he left.
Review and rating for
BEAM After Sales Service
04/19/2019M.
5.00 out of 5
Excellent
Recommendation
Very impressed with the man who fixed the problem New straight away what the problem was and was fixed in no time.

The only thing was that I thought the parts a little expensive to fix but all done now and I'm flying around the house again hoovering 😀
Review and rating for
BEAM After Sales Service
04/03/2019G.
37 Reviews from
2 other sources
4.60 out of 5
Excellent
25 reviews on Facebook
 
09/06/2019
4.50 out of 5
Excellent
12 reviews on Google
 
07/21/2019
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* All reviews are the subjective opinions of those who compose and submit them.  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/17/2017  |  Last update: 09/18/2019   |  Report profile
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