die thiel gruppe

the thiel group, Volkswagen, Audi, Porsche, Skoda, SEAT, VW Commercial Vehicles

die thiel gruppe
TOP SERVICE PROVIDER 2024
4.70 out of 5
Excellent
5,436 Reviews
Contact information
The thiel group is your reliable mobility partner in the districts of Paderborn, Höxter and Gütersloh and offers you a wide range for the realization of your automotive wishes with the brands Volkswagen, Audi, Skoda, SEAT, Porsche, Volkswagen Commercial Vehicles and Westfalia. We are there for you with passion and competence.

Contact information

die thiel gruppe
Detmolder Str. 73
33100 Paderborn
Germany
Directions

Contact person
Daniela Schön

85%
Recommended
on ProvenExpert.com
Customer service
Good (4.32)
Cost-performance ratio
Good (4.20)

204 Reviews on ProvenExpert.com

4.34 out of 5
Good
5.00 out of 5
Excellent
Recommendation
Mr. Dudeck's advice was very competent and friendly, which ultimately led to the purchase of our dream car.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
03/18/2024Anonymously
die thiel gruppe Comment from die thiel gruppe:
We would like to thank you very much for your 5-star rating and for taking the time to share your experience with us online. We are very pleased that we were able to inspire you and will of course pass on your praise to Mr. Dudeck. Best regards, your team from the Thiel Group.
2.40 out of 5
Fair
Very nice car dealership in Paderborn on Detmolder Straße.
Very friendly and helpful staff.
Unfortunately, the customer is not helped in many cases, as the service, at least in the car area, is regularly overwhelmed with current vehicle functions, does not know many vehicle functions and in many cases cannot solve problems.
In the event of postponements of vehicle purchase dates, the customer is not actively informed. Even in repeated cases, it seems that the customer is expected to call and ask whether the promised date will be kept.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
03/15/2024Claus Hoffmann
5.00 out of 5
Excellent
Recommendation
I received detailed advice from Mr. Edelhoff regarding the VW E-UP. Highly recommended.
Thank you very much.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
03/07/2024Anonymously
die thiel gruppe Comment from die thiel gruppe:
Dear Mr. Linnemannstöns, thank you very much for your 5-star rating. We will of course be happy to pass on your praise and recommendation to Mr. Edelhoff. Best regards, the Thiel Group team.
1.00 out of 5
Poor
I bought an Audi a4 Avant from this dealership in 2017. Afterwards, it turned out that the car had rear damage according to the vehicle history. The car was painted and dented. I wrote to the dealer via a lawyer. No response!!!!! They deny it. Although it would have been visible in the vehicle history. You can expect a car dealer to make sure that everything is in order. Just sad. I will never buy a car there again!!!!!
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
02/27/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We are very satisfied with Mr. Peters 👍
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
02/16/2024Anonymously
die thiel gruppe Comment from die thiel gruppe:
Dear Ms. Krelaus, we are very pleased about your great experience with us and will pass on your feedback to Mr. Peters with the greatest pleasure! Hope to see you again soon, your team from the Thiel Group.
5.00 out of 5
Excellent
Recommendation
Good service and friendly staff. Ms. Sieber gave me excellent advice when I made the appointment. Gladly again!
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
02/10/2024Anonymously
4.60 out of 5
Excellent
Recommendation
I was very satisfied with Mr. Sebastian Weinstein 👍🏻
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
02/07/2024Anonymously
1.00 out of 5
Poor
No interest whatsoever in selling a car. The sales advisor I got in touch with didn't even turn on the light in the office. Then I was told that the model I wanted was currently not available and that was that. The miserable rest had to be pulled out of the employee's nose. I can do without something like that. Never again!
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
02/01/2024D. Thomas
4.00 out of 5
Good
Recommendation
I can only rate my experience with Mr. Horstbrink (service advisor) as very good. Friendly, helpful and competent would be the 3 strongest descriptions/criteria for me!!!
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
01/30/2024Anonymously
die thiel gruppe Comment from die thiel gruppe:
Dear Mr. Niebuhr, thank you very much for your kind words and the excellent review! We will be happy to forward your feedback to Mr. Horstbrink and are sure that he will be very pleased. Hope to see you again soon and best regards, your team from the Thiel Group.
5.00 out of 5
Excellent
Recommendation
The service and advice, especially from Mr. Wodtke, is very customer-oriented and friendly. Questions are answered in a personal conversation and a familiar atmosphere is created. Mr. Wodtke makes you feel well advised and in good hands.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
01/30/2024Herr Meister
die thiel gruppe Comment from die thiel gruppe:
Dear Mr. Meister, thank you very much for your kind words and the excellent review! We will be happy to pass on your feedback to Mr. Wodtke and are sure that he will be very pleased. Hope to see you again soon and best regards, your team from the Thiel Group
5.00 out of 5
Excellent
Recommendation
Very satisfied with everything! Thank you Sinan.

Kind regards George (T-Roc)
Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
01/25/2024George
die thiel gruppe Comment from die thiel gruppe:
Lieber George, wir bedanken uns recht herzlich bei Ihnen für Ihre 5-Sterne Bewertung und dass Sie sich die Zeit genommen haben, Ihre Erfahrung bei uns online zu teilen. Wir freuen uns sehr, dass wir Sie begeistern konnten und geben Ihr Lob selbstverständlich an Herrn Ak weiter.
Herzliche Grüße, Ihr Team von der Thiel Gruppe

4.60 out of 5
Excellent
Recommendation
After an accident - serious rear-end collision - quick and uncomplicated repair. I thought the provision of the rental car and the exchange of my repaired car at my home was great. The car looks like new, top performance from the service team and especially the workshop team. I can recommend Autohaus Thiel without reservation. Only the staff in the call center - the accident happened outside regular opening hours - seemed a bit uncoordinated to me.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
12/14/2023Christoph
die thiel gruppe Comment from die thiel gruppe:
Dear Mr. Stöver, thank you very much for your review and the nice feedback, which we appreciate very much and are happy to pass on to our team. How nice that you are satisfied with us and our handling and that you recommend us to others. We will do our best to continue to impress you in the future and hope to welcome you back soon. We are grateful for your comment about the call center. Best regards, the Thiel Group.
4.00 out of 5
Good
Recommendation
Many thanks for the super fast processing of the vehicle purchase, Mr. Tietze!
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
12/08/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Many thanks for the flexibility and the super fast processing of the vehicle purchase, Mr. Tietze!
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
12/08/2023R. M.
die thiel gruppe Comment from die thiel gruppe:
Thank you very much for your kind words and the excellent review! We will be happy to forward your feedback to Mr. Tietze and are sure that he will be very pleased. Hope to see you again soon and best regards, your team from the Thiel Group.
5.00 out of 5
Excellent
Recommendation
I have been a customer of Autohaus Thiel for over twenty years and am extremely satisfied with the service - apart from the unfortunate parking situation for customers. This applies not least to the very good advice given by your Mr. Pipiale on the occasion of the recent purchase of an e-up and the trade-in of a Touran.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
11/20/2023Prof. Dr. Peter Dobias
die thiel gruppe Comment from die thiel gruppe:
Dear Prof. Dr. Dobias, thank you very much for rating us with 5 stars and for being so positive about the advice and support you received, especially from Mr. Pipiale. We were of course happy to pass on your feedback straight away and we look forward to welcoming you back in person soon! We are aware of our parking situation and apologize for this. Unfortunately, it is always very full at peak times and we will continue to try to optimize this. Best regards and thank you for your trust, your team from the Thiel Group.
4.80 out of 5
Excellent
Recommendation
The courteous, friendly and competent advice from our leasing consultant, Felix Guski, made the selection and decision-making process a really pleasant experience. Mr. Guski understood our wishes exactly, created an all-round carefree package for us at an attractive price and was very committed to implementing all agreements as quickly as possible. The presentation of the vehicle at the handover was almost cinematically festive! All in all, excellent advice, great service, good price! Thank you very much!
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
11/17/2023Natalie Klassen
4.60 out of 5
Excellent
I have been a loyal customer of the Thiel dealership in Schloss Neuhaus for more than 25 years and have always been very satisfied with their customer service. Now I have been very consistently turned away from a repair request, as the branch is no longer allowed to repair VW vehicles and has referred me to other branches. However, this was not in my interest and the Thiel Group has now lost me as a customer. It is a pity that customer loyalty is not an issue for the Thiel Group.
Best regards,
a disappointed (ex) customer
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
11/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We received competent advice and everything was carried out to our complete satisfaction. Thank you, again and again.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
11/10/2023Hermann Schröer
4.60 out of 5
Excellent
Recommendation
I bought my used car from Thiel Group in Schloss Neuhaus from Mr. Dirk Wesskamp and am very happy with my choice. The salesman was honest and very accommodating with his offer for reconditioning the car, and made the car available for pickup quickly and without any problems. I can only recommend.
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Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
10/10/2023Anonymously
4.80 out of 5
Excellent
Recommendation
I was served competently and absolutely satisfactorily by Mr. Dudeck in Bad Driburg. I will be happy to recommend the company to anyone who asks.
If we continue to be so satisfied with the service in the future, we have made the right choice.
Hu
Show original
Customer review & rating for:
die thiel gruppe Kundenzufriedenheitsbefragung
09/29/2023Hurcks, K.-L.
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All reviews and experiences about die thiel gruppe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/01/2017  |  Last update: 03/19/2024   |  Report profile

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