Hasty action on my part made it necessary to switch quickly, so it's still too early for me to make a judgment about the customer service. 20 years ago, the AXA Bi-SEX tariff, which was highly praised by Impuls, was certainly up to date at the time, but Impuls, as a customer advisor, should have recognized much earlier that it was time to at least inform the customer.
Even a bank gives me the information (from the chemistry into the AI), it's then up to me what I do with it.
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