DB Autohaus

Multi-brand used car sales & multi-brand workshop service

DB Autohaus
TOP SERVICE PROVIDER 2024
4.65 out of 5
Excellent
5,182 Reviews
Contact information
At our six DB Autohaus locations, we offer you a wide range of used cars from all manufacturers and brands. Find your dream car from over 10,000 attractive used vehicles on offer every year. Whether it's a small car, a luxury saloon or an...

Contact information

DB Autohaus
Mainzer Landstr. 169
60327 Frankfurt
Germany
Directions

Contact person
Uwe Lotz

97% Recommended
5 stars 3,307
4 stars 810
3 stars 92
2 stars 44
1 star 32
Excellent (4.69)
Cost-performance ratio
Excellent (4.53)
Top competencies

Timeliness

4.77 out of 5
558 Reviews

Customer support

4.64 out of 5
567 Reviews

Communication

4.62 out of 5
542 Reviews

4,285 Reviews on ProvenExpert.com

4.68 out of 5
Excellent
2.00 out of 5
Fair
The handling when picking up was weak for me. no briefing wanted to have my license plate advertising on the car right away the answer they have to do it themselves ok no problem you just don't get your hands dirty. Not to forget the tires on the vehicle I can also renew the man so a car on the road train load.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
10/03/2024Partyservice & Feinkost Moret
Reviewed location: DB Autohaus Maintal
4.80 out of 5
Excellent
Recommendation
Fast and uncomplicated service. However, more expensive than garages with the same service
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
08/03/2024Mainusch, Dominik
Reviewed location: DB Autohaus Schweinfurt
4.80 out of 5
Excellent
Recommendation
I was particularly satisfied with the complete handling (inquiry, processing and handover) by Mr. Kraft and the technical department (workshop).
Unfortunately, the waiting time between purchase and handover is too long.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
08/03/2024Anonymously
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you for your positive review.
Due to the high demand, we currently have a slightly longer lead time.
However, we are working on our processes and hope to be able to provide you with your vehicle more quickly in the future.
Nevertheless, we are pleased to hear that you were satisfied with us and our service.
Your DB Autohaus Maintal
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the friendly and competent advice from Mr. Lidzbarski!
Thank you very much and I will be back again!
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/03/2024Heiko H.
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello Heiko H.
Thank you very much for your good review.
We are very pleased that you are very satisfied with the advice and processing by Mr. Lidzbarski
very satisfied.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
It was the second car I bought from the DB dealership in SW. Very good discussions with the salespeople, excellent handling.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
02/03/2024Philippi, Alexander
Reviewed location: DB Autohaus Premium
DB Autohaus Premium Comment from DB Autohaus Premium:
Hello Mr. Philippi,
Thank you for taking the time to write this review.
We are very pleased that you are satisfied with our services and that you have already purchased your
second vehicle from us.
The team at DB Autohaus Premium wishes you a safe journey and is always available to answer any
for all your car-related questions.
5.00 out of 5
Excellent
Recommendation
Very good support for all questions; open and honest communication.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
01/03/2024Ralf F.
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you very much for your 5-star rating.
We will be happy to answer any questions you may have in the future.
Your DB Autohaus Maintal
4.00 out of 5
Good
Recommendation
It took weeks from purchase to delivery. The license plates were screwed on crooked, new holes had to be drilled. The vehicle had new scratches when it was handed over. Fortunately, these could still be polished out. This assessment was prefabricated and very good in all areas. It was subsequently corrected by me. Otherwise, everything was great.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
29/02/2024M. Z.
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you for your positive review.
Your DB Autohaus Maintal
3.80 out of 5
Good
Recommendation
Everything satisfactory so far!
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
27/02/2024H-B
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you for your positive review.
We are pleased to hear that you are satisfied with us and our service.
Your DB Autohaus Maintal
4.80 out of 5
Excellent
Recommendation
Professional handling, relatively long waiting time
waiting time until handover, but this speaks in favor of the company. Gladly again at any time.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
21/02/2024Anonymously
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you for your positive review.
Due to the high demand, we currently have a slightly longer lead time.
However, we are working on our processes and hope to be able to provide you with your vehicle more quickly in the future.
Nevertheless, we are pleased to hear that you were satisfied with us and our service.
Your DB Autohaus Maintal
5.00 out of 5
Excellent
Recommendation
Mr. Hain was very friendly and very committed to finding the right car for us.
All in all a great service. Thank you very much
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
21/02/2024Knoppa, Günter
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Knoppa,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the service provided by Mr. Hain and will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Super nice contact . Everything went very well. Mr. Paar was really great 👍🏾 I am happy about my beautiful car. Will definitely recommend to others
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
20/02/2024Peters, Martina
Reviewed location: DB Autohaus Bad Salzuflen
DB Autohaus Bad Salzuflen Comment from DB Autohaus Bad Salzuflen:
Dear Mrs. Peters,
Thank you for your review and have a safe journey.

Sincerely, your team from DB Autohaus Bad Salzuflen
5.00 out of 5
Excellent
Recommendation
This is the third car we have bought from a DB dealership and we have always been very satisfied.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
19/02/2024Schreiber, Engelbert
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Schreiber,
Thank you for taking the time to write this review.
Such positive feedback motivates our entire team.
.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
As a DB employee buying a DB car privately from former stock, I found both the advice and the transaction to be professional and, above all, honest. The documentation was very good, all open questions and previous maintenance issues were very transparent. Undoubtedly a fair, honest purchase offer that I am happy to talk about. There are enough dealers who are not as reliable and transparent. Thank you for that. Jürgen Karl, DUSS mbH
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/02/2024Jürgen Karl
Reviewed location: DB Autohaus Maintal
DB Autohaus Maintal Comment from DB Autohaus Maintal:
Dear customer,
Thank you for your 5-star rating.
Your DB Autohaus Maintal
5.00 out of 5
Excellent
Recommendation
It was just great. Listened to me, what was going on etc. and then put my car back in the drive without any problems
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
20/01/2024Newburey, Anthony
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Newburey,
Thank you for taking the time to rate our workshop services.

We are pleased that you were satisfied with our services and will be happy to assist you in the future

We wish you continued safe travels and send
best regards - The team from DB Autohaus Schweinfurt
2.20 out of 5
Fair
I would not recommend DB Autohaus to anyone. When I asked for a briefing on the car at the handover, the only answer I got was "You can read all about it in the manual".
I am in daily contact with customers myself and cannot afford such an unacceptable answer.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
12/01/2024Anonymously
Reviewed location: DB Autohaus Cloppenburg
4.80 out of 5
Excellent
Recommendation
- Absolutely nice, courteous and competent advice from Mr. Hain
- The other employees were also very friendly
- also got a very quick appointment for a small inspection for my old car
- I can highly recommend the dealership

MfG Family Abbe
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
07/01/2024Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Abbe family,
Thank you for taking the time to leave us a review.

We would also like to thank you for your kind words about Mr. Hain and our team as well as the associated recommendation, we are pleased that you were satisfied with our services and are happy to be there for you in the future
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
3.40 out of 5
Average
Recommendation
We would have liked to buy a test-driven Polo.
Unfortunately, our own vehicle, which we wanted to trade in, was rated so poorly that a trade-in was out of the question.
The customer rating portal and the trade-in offer were worlds apart.
If the offer had been more or less reasonable, we would certainly have been able to come to an agreement.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
04/01/2024Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello,
thank you for your feedback, we strive hard to make every customer experience enjoyable, we are really sorry that we could not meet your expectations this time.
We will be happy to assist you in the future and wish you a pleasant journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Excellent service, someone always available who can help and you are always kept up to date! Great support. A big thank you to Marko Anders and his colleague Mr. Hofmann!
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/01/2024Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Müllner,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the service provided by Mr. Anders and Mr. Hofmann and will be happy to continue to be there for you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
4.60 out of 5
Excellent
Recommendation
The biggest criticism of my car purchase is the fact that 'App-Connect and Android Auto' are listed in the description under Media, but I will probably have to pay VW to have them activated. Which is of course annoying.
Otherwise, it was a good purchase.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
29/12/2023Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Schneider,

Thank you very much for your feedback. The opinion of our customers means a lot to us. We are therefore delighted that you were satisfied with our services and will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.

Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
The entire process, from the initial contact to the test drive to the purchase contract and completion, was very straightforward. Very pleasant consultation, very good price-performance ratio. All agreements were reliably adhered to. Arrived by train to pick up the car, many thanks for the reliable pick-up at Schweinfurt station. Great all round, therefore absolutely clear recommendation.
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
23/12/2023Anonymously
Reviewed location: DB Autohaus Schweinfurt
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mrs. Mehlo,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the support you received from our sales advisor and will be happy to assist you in the future.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt

6 Locations on ProvenExpert.com

1,980 Reviews
4.70 out of 5
DB Autohaus Schweinfurt
1,407 Reviews
4.65 out of 5
DB Autohaus Maintal
554 Reviews
4.62 out of 5
DB Autohaus Bad Salzuflen
545 Reviews
4.66 out of 5
DB Autohaus Premium
404 Reviews
4.51 out of 5
DB Autohaus Cloppenburg
285 Reviews
4.53 out of 5
DB Autohaus Premium Maintal
897 Reviews from
11 other sources
4.50 out of 5
Excellent
4.90 out of 5
Excellent
31 reviews on DIE AUTOHAUS KENNER
 
28/04/2018
Reviewed location: DB Autohaus Premium
4.90 out of 5
Excellent
116 reviews on DIE AUTOHAUS KENNER
 
20/09/2019
Reviewed location: DB Autohaus Schweinfurt
4.90 out of 5
Excellent
60 reviews on DIE AUTOHAUS KENNER
 
03/08/2023
Reviewed location: DB Autohaus Maintal
4.80 out of 5
Excellent
16 reviews on DIE AUTOHAUS KENNER
 
27/02/2024
Reviewed location: DB Autohaus Cloppenburg
4.59 out of 5
Excellent
159 reviews on mobile.de
 
14/03/2024
4.45 out of 5
Good
122 reviews on mobile.de
 
12/03/2024
Reviewed location: DB Autohaus Cloppenburg
4.42 out of 5
Good
103 reviews on mobile.de
 
11/03/2024
Reviewed location: DB Autohaus Bad Salzuflen
4.40 out of 5
Good
108 reviews on mobile.de
 
24/02/2024
Reviewed location: DB Autohaus Premium
4.40 out of 5
Good
7 reviews on DIE AUTOHAUS KENNER
 
06/10/2020
Reviewed location: DB Autohaus Bad Salzuflen
4.16 out of 5
Good
135 reviews on mobile.de
 
11/03/2024
Reviewed location: DB Autohaus Maintal
3.80 out of 5
Good
40 reviews on Google Maps
 
11/03/2024
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All reviews and experiences about DB Autohaus are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/03/2016  |  Last update: 18/03/2024   |  Report profile

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