DB Autohaus Schweinfurt

Markenübergreifender Gebrauchtwagenverkauf & Mehrmarken-Werkstattservice

DB Autohaus Schweinfurt
TOP SERVICE PROVIDER 2023
4.70 out of 5
Excellent
1,954 Reviews
Contact information
At DB Autohaus Schweinfurt - a branch of Deutsche Bahn Connect GmbH - we offer you a wide range of used cars from all manufacturers and brands as well as a high-quality workshop service. You can also find your dream car with us from over 10,000...

Contact information

DB Autohaus Schweinfurt
Robert-Bosch-Str. 7
97424 Schweinfurt
Germany
Directions

Contact person
Manfred Martens

97% Recommended
5 stars 1,427
4 stars 343
3 stars 37
2 stars 17
1 star 14
Excellent (4.71)
Cost-performance ratio
Good (4.46)
Top competencies

Timeliness

4.81 out of 5
263 Reviews

Customer support

4.67 out of 5
275 Reviews

Communication

4.63 out of 5
259 Reviews

1,838 Reviews on ProvenExpert.com

4.69 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Cooperation with Mr. Klug and the entire team was excellent. Simply great
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
11/28/2023Vrgec, Zoran
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Vrgec Zoran,
Thank you for taking the time to write this review.
We are pleased that you were satisfied with the support you received from Mr. Klug and the other colleagues. Such positive feedback motivates our entire team.
We hope you enjoy your new vehicle and wish you a safe journey.
Best regards - The team from DB Autohaus Schweinfurt
1.00 out of 5
Poor
Vehicle Renault Megane (BJ.12/2020 15300 km 16740€) pick-up date although agreed 3 weeks in advance not kept, on the day of pick-up still at the reconditioner, vehicle partly still dirty, then after the drive home (180 km) of the pick-up known gross defect occurred (strong oil leakage in the engine compartment/oil pump). According to managing director Mr. Martens and Mr. Kaßecker immediate return not possible but only a repair of the vehicle / repair due to missing parts after 7 days not even started and a completion still uncertain, 10 days no contact from the dealership ... Result: Withdrawal from the purchase contract ONLY possible with lawyer and additional costs. Waited 7 weeks for repayment. To date, no apology or similar from DB Autohaus. Too bad...lots of nice colorful awards and nice displays in the showroom but the reality is unfortunately quite different...
The Gehring family from Plauen
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
11/17/2023Familie Gehring
2.60 out of 5
Average
The Ford Focus I bought in the spring has already had several defects.
Unfortunately, these were not dealt with as a gesture of goodwill.
For a customer who regularly buys cars from your company, this is unacceptable.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
11/13/2023Ein- u Verkaufsgenossenschaft der Me
4.20 out of 5
Good
Recommendation
My sales consultant Mr. Kaßecker gave me wonderful advice and I felt very comfortable.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
09/26/2023Anonymously
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. Therefore, we are pleased that you were satisfied with the service provided by Mr. Kaßecker and we will gladly be there for you in the future.
We wish you a lot of joy with your new vehicle and further good journey.
Best regards - The team from DB Autohaus Schweinfurt
2.20 out of 5
Fair
Our experience was very bad ,with very many questions always with excuse "no that was so".
An example at test drive was second floor in trunk and armrest there . At the time of purchase was already gone. Answer "no that was so". Now it turns out the window was broken, or we have discovered during window foiling even with remnants of glass. If you pay so much money then you expect better immediately. Nevertheless, thank you negative experience is also an experience.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
08/21/2023Anonymously
4.50 out of 5
Excellent
Recommendation
We were actually convinced from the first moment of the consultations to buy this car . Super contact person , fast handling of the purchase or sale , simply only " Top " . This is in 32 years our 16th car , but so satisfied in all details we have never been . Great praise to Mr. Hain , a very good contact - and negotiator . If our health allows it, we will be happy to come back to you. MfG Fam. Herbst
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
08/14/2023Herbst, Matthias
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Herbst,
thank you very much for your great evaluation and the praise to our staff.
We are glad that you were satisfied with all details and that we may welcome you in
welcome you again in the future. Should you have any questions about
the topic car we are gladly there for you.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Particularly noteworthy is the advice and handling by Mr. Friedrich.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
08/11/2023Anonymously
4.00 out of 5
Good
Recommendation
Because everything went well without any problems.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
08/07/2023Nein
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Hello,
Thank you for taking the time to write this review.
The opinion of our customers means a lot to us. Since your review gives an indication that you missed something during your workshop visit, we would appreciate it if you could let us know what we can improve for you in the future?

Best regards - The team from DB Autohaus Schweinfurt
1.40 out of 5
Poor
Currently, our Opel Insigna is treated SEM professional despite completed warranty.
Other workshops are much more efficient and solve the problems that DB-Ahutohaus does not even find...

Would be nice if that changes times through the survey
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
07/29/2023Team der FIS-ASP GmbH
1.40 out of 5
Poor
I can not recommend this car dealership !!!

Viewing appointment was coordinated with Mr. Zapf for the following day. Four hours before the appointment, this is canceled by the dealership with the reason 24 hours reservation has expired! Why is then a day before a date coordinated together, if you know exactly it is after 24 hours!
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
07/19/2023Haug
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Haug,
thank you very much for your evaluation.
However, we are sorry to hear that we could not meet your expectations.
However, we ask for your understanding that with the large number of vehicles and employees in the sales department we have to
have to limit the reservation times. If you were not informed of this during the appointment process, I can only apologize to you for this.
Yours sincerely
Manfred Martens
Head of DB Autohaus
5.00 out of 5
Excellent
Recommendation
I was received and advised very friendly. The repair of my vehicle was done faster than expected. Price - performance TOP!
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
07/10/2023Fleischer, Gabriele
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Ms. Fleischer,

thank you very much for your feedback. The opinion of our customers means a lot to us. Therefore, we are pleased that you were satisfied with our services and will be happy to serve you in the future.

Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
We bought a used car and were given excellent advice. Test drive with appointment was no problem. We were very well advised by Mr. Klug.
However, there is no room for negotiation.
After pre-contract something was still found and it was fixed directly by the dealership. The delivery was delayed by this, but everything was in perfect order.
Very large selection of vehicles and all in good condition.
AU, HU, customer service and tires were all carried out to the fullest satisfaction. Any time again and only to recommend. Thanks to Mr. Klug
Show original
Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
06/15/2023Peter Bödeker
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Bödeker,
thank you for taking the time to write this review.
The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with the service provided by Mr. Klug and will be happy to be of service to you in the future.
We wish you a lot of joy with your new vehicle and continue to have a good trip.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Very good Always happy to return.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
06/11/2023Holzhaus, Uwe
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Holzhaus,

thank you very much for your feedback. The opinion of our customers means a lot to us. Therefore, we are pleased that you were satisfied with our services and will be happy to serve you in the future.

Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Fair advice with very high professional competence.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/26/2023Kaßecker, Udo
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Kaßecker,

thank you very much for your evaluation, we are glad that you were satisfied with our services.

We wish you further good journey and send
many greetings - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Good used cars .
Good handling.
Good advice and introduction with the car.
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Customer review & rating for:
Umfrage Gebrauchtwagenverkauf DB Autohaus
05/24/2023Rehwald, Harald
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Rehwald,
thank you very much for taking the time to write your review.
The satisfaction of our customers has the highest priority for us, so we are all the more pleased about your positive feedback.

We wish you a lot of joy with your new vehicle and further good journey.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
I can only recommend DB Autohaus! Was always very satisfied.
Has everything on time gekalppt, the staff is very courteous.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/20/2023Ingrid Jacob
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Ms. Jacob,

thank you very much for your feedback. The opinion of our customers means a lot to us. Therefore, we are pleased that you were satisfied with our services and will be happy to serve you in the future.

Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
We here in Schweinfurt, have the great fortune to have Mr. Friedrich and Mr. Schöne as workshop foremen, so everything is repaired promptly, correctly and cheaply.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/10/2023Fuhrparkleiter der Bechert Haustechnik GmbH
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear ladies and gentlemen of the company Bechert,
thank you for the 5-star rating and that you are satisfied with our dedicated employees and our services. Your evaluation is an incentive for us to continue to be a competent partner for you in the future.
Best regards - The team from DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Everyone is very friendly and helpful. Advice and handling top. I especially liked the driving service.
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
05/02/2023Gerstberger, Heinz Thomas
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Gerstberger,

thank you very much for this great feedback!
We are pleased that you were satisfied with our service. Such positive feedback motivates our entire team.
We look forward to welcoming you to our dealership in the future.

We wish you further good journey and send
many greetings - The team of DB Autohaus Schweinfurt
5.00 out of 5
Excellent
Recommendation
Picked up my car today. Saw that a new tire is on it on the rear axle and thought it was both new, however, I was disappointed. It was only one tire new and the other was old, you could not have both tires new on.
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Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/27/2023Then, Michael
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Then,
thank you very much for your very good evaluation and your feedback on the replacement of the tire.
I would be happy to discuss the matter with you and would be pleased if you would contact me on telephone no.
09721-65040 would get in touch with me.
Thank you again and best regards from Schweinfurt.
Manfred Martens
(Head of DB Autohaus Schweinfurt)
5.00 out of 5
Excellent
Recommendation
Mr. Friedrich was very friendly and competent
Show original
Customer review & rating for:
Umfrage Werkstattleistungen DB Autohaus
04/16/2023Gerberich-Popp, Patrick
DB Autohaus Schweinfurt Comment from DB Autohaus Schweinfurt:
Dear Mr. Gerberich-Popp,

thank you very much for your feedback. The opinion of our customers means a lot to us. We are therefore pleased that you were satisfied with our services and the support provided by Mr. Friedrich. We will be happy to be of service to you in the future as well.

Best regards - The team from DB Autohaus Schweinfurt
116 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
116 reviews on DIE AUTOHAUS KENNER
 
09/20/2019
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All reviews and experiences about DB Autohaus Schweinfurt are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/27/2016  |  Last update: 12/04/2023   |  Report profile

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