AIS Dresden GmbH

Autohaus, Toyota, Lexus, Händler, Automobilhandel, Vertragshändler, Werkstatt

AIS Dresden GmbH
10,028 Reviews i
published (99%)
out of 10,079 reviews
Contact information
Willkommen bei Ihrem Toyota- und Lexus Vertragshändler 3x in Dresden. Unser professionelles Team steht Ihnen bei Fragen zu Ihrem Traumauto gerne zu Verfügung.

Contact information

AIS Dresden GmbH
Kötzschenbroder Straße 193
01139 Dresden
Germany
Directions

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Review from 07/26/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Consulting
Services
Processing
Top competencies

Professionalism

5.00 out of 5
1 Reviews

Engagement

5.00 out of 5
1 Reviews

Reliability

5.00 out of 5
1 Reviews

7,980 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I have been with AIS Radebeul since day one and am very satisfied with the very fast processing of orders and the prompt help with minor problems. I can only recommend
this service.
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Customer review & rating for:
AIS Dresden GmbH
07/26/2024Horn, Wolfgang
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
As always, I am very satisfied and have felt very well looked after since 2000!
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Customer review & rating for:
AIS Dresden GmbH
07/26/2024Kühn, Klaus
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
Very good advice from Mr. Marks and Mr. Runge
THANK YOU
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Customer review & rating for:
AIS Dresden GmbH
07/26/2024Uebe, Bernd
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Uebe,
We would like to take this opportunity to thank you for your participation in the survey and for the very good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
4.40 out of 5
Good
Recommendation
Friendly staff, short waiting times and solid order execution. Only the price development is questionable, but this is not solely due to the AIS company.
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Customer review & rating for:
AIS Dresden GmbH
07/25/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Sir or Madam
We would like to take this opportunity to thank you for your participation in the survey and for your
good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
4.80 out of 5
Excellent
Recommendation
Customer service and performance are good
Show original
Customer review & rating for:
AIS Dresden GmbH
07/25/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear user,
Thank you very much for your positive evaluation of our team and our work. We look forward to your next visit to our dealership.
5.00 out of 5
Excellent
Recommendation
Everything OK Simply perfect!!!
Show original
Customer review & rating for:
AIS Dresden GmbH
07/24/2024Daniil, Konstantinos
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Daniil,
Thank you very much for your positive feedback. We are very pleased that we have
with our service.
Your AIS team wishes you a safe journey!
4.80 out of 5
Excellent
Recommendation
Courteous and personal, professionally competent. Best advice all round.
Show original
Customer review & rating for:
AIS Dresden GmbH
07/24/2024Anonymously
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Sir or Madam
We would like to take this opportunity to thank you for your participation in the survey and for the very
good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
4.80 out of 5
Excellent
Recommendation
When the vehicle was handed over, the Lexus Connected Services were set up together with the Lexus Link+ app so that all services could be used immediately. An employee was immediately available to clarify any technical queries after the first test drive and was able to answer all questions.
The following information should be taken into account for future handovers:
- The navigation system was set to miles instead of kilometers. The change was subsequently made by an employee.
- The driver identification was only set up via the smartphone, the keys were added later by the customer.

One more comment on the vehicle itself. In addition to many useful functions and assistants, some things are exaggerated from a personal, subjective point of view. One example of this is the "front passenger and
rear seat reminder function". Under certain conditions, it leads to wild flashing and an acoustic signal when the vehicle is locked, causing the driver to feel unsettled.
In a later software update, it should be possible to switch off the annoying beeping as easily as possible when the speed limit is exceeded (without having to call up a submenu with several clicks).
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Customer review & rating for:
AIS Dresden GmbH
07/24/2024Träber, Klaus
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Träber,
Thank you very much for your positive feedback. We are very pleased that we were able to convince you with our service. Of course we take your suggestion seriously, as we are always striving to improve our customer service.
Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
The return of the used vehicle and the purchase/takeover of the new vehicle could not have been easier or better. Everything was perfect. Thanks to Mr. Juchler and the entire team at AIS Dresden Kaitz.
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Customer review & rating for:
AIS Dresden GmbH
07/24/2024Beckmann
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Beckmann,
We would like to take this opportunity to thank you for your participation in the survey and for the very good rating. We look forward to welcoming you again soon. Your AIS Dresden team wishes you a safe journey at all times
5.00 out of 5
Excellent
Recommendation
Always friendly, good service, good advice
Show original
Customer review & rating for:
AIS Dresden GmbH
07/24/2024Müller, Andreas
Reviewed car dealership: AIS Dresden GmbH
5.00 out of 5
Excellent
Recommendation
The transaction went very quickly and the staff were very friendly.
Show original
Customer review & rating for:
AIS Dresden GmbH
07/23/2024Klausch, Uwe
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Klausch,

Thank you very much for your positive feedback. We look forward to welcoming you back to our dealership soon. Please recommend us to others.
4.00 out of 5
Good
Recommendation
Uncomplicated, fast claims settlement
Show original
Customer review & rating for:
AIS Dresden GmbH
07/21/2024Böhme, Knut
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Böhme,
Thank you very much for your positive feedback. We are very pleased that we have
with our service.
Your AIS team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
The expert advice from Mr. Beer, the commitment of Mr. Schumann, the implementation of the repair by the fitter: wonderful; there is one fly in the ointment: the price, but that's the way it is.
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Customer review & rating for:
AIS Dresden GmbH
07/20/2024Dr. Jeromin, Bernd
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. DR. Jeromin,
Thank you very much for your positive feedback. We are very pleased that we have
convinced you with our service.
Your AIS team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Despite the very big problems with my vehicle in the past 😂, always friendly and very keen to rectify the faults quickly. Thank you
Show original
Customer review & rating for:
AIS Dresden GmbH
07/20/2024Zacharias, Ludwig
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Zacharias,
Thank you very much for your positive feedback. We are very pleased that we have
convinced you with our service.
Your AIS team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Basically, I was very satisfied with the service. However, the replacement vehicle was handed over to us with an empty tank and this was not pointed out. My wife only just made it to the filling station with 4 km of range left when she noticed it
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Customer review & rating for:
AIS Dresden GmbH
07/19/2024Jonas, Tino
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Jonas,

Thank you for your positive feedback. We will of course take your suggestion seriously, as we are always striving to improve our customer service. Best regards, your team from Autohaus...
5.00 out of 5
Excellent
Recommendation
Very friendly and quick advice!!!
Show original
Customer review & rating for:
AIS Dresden GmbH
07/19/2024Geißler, Christine
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Geißler,
Thank you very much for your positive feedback. We are very pleased that we have
were able to convince you with our service.
Your AIS team wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Dear workshop team at AIS Radebeul, thank you very much for the super friendly, flexible and organized support
Show original
Customer review & rating for:
AIS Dresden GmbH
07/19/2024Wittmann, Heike
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Wittmann,
Thank you very much for your positive feedback. We are very pleased that we have
were able to convince you with our service.
Your AIS team wishes you a safe journey!
3.80 out of 5
Good
Recommendation
I couldn't understand the amount of time spent troubleshooting the electrical system on the Trabant trailer (GDR).
Show original
Customer review & rating for:
AIS Dresden GmbH
07/18/2024Zörkler, Ehrenfried
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Mr. Zörkler,

Thank you very much for your frank feedback. Your comment helps us to better understand the wishes of our customers. Your team at Autohaus ... wishes you a safe journey!
5.00 out of 5
Excellent
Recommendation
Punctual and professional execution of the
inspection
Show original
Customer review & rating for:
AIS Dresden GmbH
07/17/2024Konitz
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Sir or Madam
We would like to take this opportunity to thank you for your participation in the survey and for the very
good evaluation. We look forward to welcoming you again soon.
Your AIS Dresden team wishes you a safe journey at all times
4.40 out of 5
Good
Recommendation
The punctuality at the agreed time of order acceptance left a lot to be desired, which was not due to the employee, but to the extremely long babble of the previous customer. This affected a further three customers after me.
Is this perhaps due to the timing?
Show original
Customer review & rating for:
AIS Dresden GmbH
07/17/2024Meyer, Barbara Brigitte
Reviewed car dealership: AIS Dresden GmbH
AIS Dresden GmbH Comment from AIS Dresden GmbH:
Dear Ms. Meyer,

Thank you for the positive review and the detailed feedback. We take your concerns seriously, as we are always interested in improving our service.
We wish you a safe journey and look forward to your next visit! Your team at AIS Dresden GmbH

2 Brands on ProvenExpert.com

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4.30 out of 5
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2,048 Reviews from
14 other sources
4.28 out of 5
Good
5.00 out of 5
Excellent
12 reviews on Facebook
 
08/16/2023
Reviewed Brand: Lexus Forum Dresden
5.00 out of 5
Excellent
1 review on YellowMap
 
08/23/2016
4.70 out of 5
Excellent
56 reviews on Google Maps
 
07/17/2024
Reviewed car dealership: AIS Dresden GmbH
4.57 out of 5
Excellent
48 reviews on mobile.de
 
02/28/2024
4.52 out of 5
Excellent
59 reviews on mobile.de
 
08/21/2023
4.50 out of 5
Excellent
165 reviews on Google Maps
 
07/20/2024
4.38 out of 5
Good
117 reviews on AutoScout24
 
06/21/2024
4.35 out of 5
Good
141 reviews on mobile.de
 
06/16/2024
4.20 out of 5
Good
289 reviews on Google Maps
 
07/16/2024
4.20 out of 5
Good
36 reviews on Facebook
 
10/13/2023
4.20 out of 5
Good
416 reviews on Google Maps
 
07/24/2024
4.20 out of 5
Good
289 reviews on Google Maps
 
07/12/2024
Reviewed car dealership: AIS Dresden GmbH
4.20 out of 5
Good
416 reviews on Google
 
07/22/2024
Reviewed car dealership: AIS Dresden GmbH
3.97 out of 5
Good
3 reviews on autoplenum
 
01/10/2017
* All reviews and experiences about AIS Dresden GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/22/2016  |  Last update: 07/26/2024   |  Report profile

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