Everything always runs to my complete satisfaction and that's why I recommend AMZ to everyone, if you are willing to drive an "Opel" of course 😉. Only the parking lot situation leaves something to be desired ...
We ordered an e-car via the Internet. The final telephone consultation was very friendly and all questions were answered. The delivery time of the car was then very long at 14 months. But that is probably caused by Opel itself. The handover date could have been a little better prepared. Especially since the day was announced by email and the time on the same day still by phone.
I would like to see a faster response to requests via email. At least a quick short feedback, whether and until when the request is processed, would be a customer-friendly improvement.
My consultant took a lot of trouble and responded professionally to my idea for a new car to suit me. My annoyance, however, was that I did not receive an owner's manual, although that was not my salesman's fault.
I had made an appointment for 14.08 last week, for the collection of an interior spare part, unfortunately I had to find that no one was on site. In that case, a little call from AMZ would have made a lot of difference and saved me the double trip.
All reviews and experiences about AMZ Ingolstadt GmbH are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 10/08/2019 | Last update: 11/30/2023
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