Deutsche Seniorenbetreuung OHG

Mediation and coordination of so-called 24-hour care and nursing.

Deutsche Seniorenbetreuung OHG
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.82 out of 5
Excellent
418 Reviews
Contact information
As one of the leading agencies, Deutsche Seniorenbetreuung has been providing excellent care and assistance in your own home since 2004. Our qualified Eastern European caregivers and domestic helpers from Poland, the Czech Republic, Slovakia,...

Contact information

Deutsche Seniorenbetreuung OHG
Schleißheimer Str. 4
80333 München
Germany
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Contact person
Deutsche Seniorenbetreuung OHG

100% Recommended
5 stars 186
4 stars 27
2 stars 0
1 star 0
Consulting
Excellent (4.85)

214 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Reacted very quickly. The first conversation was very informative and very empathetic. Two offers on the table the very next day. The assignment didn't materialize after all, as we found an inpatient care place at short notice. But I would contact DSB again at any time and felt that I was in very good hands.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
03/26/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Deutsche Seniorenbetreuung has always shown itself to be very flexible when the selection of a care
caregiver was not what was hoped for.
This was followed by good communication with the aim of quickly changing the person and
to come very close to the desired person immediately. In the end, we as the customer got what we
what we had imagined and were able to build up a trusting, familiar relationship with the same ladies over several years.
Many thanks again for the great support.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
03/25/2024Anonymously
3.50 out of 5
Good
Recommendation
The telephone calls with Deutsche Seniorenbetreung were always friendly and mostly with good results. Conclusion of contracts and invoicing/payment without any problems. In addition to great staff, we also had total failures where we had to rely on ourselves for care for a few days. However, the staff at Deutsche Seniorenbetreung always did everything they could to close the care gap again quickly.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
03/19/2024Sven Jacobsen
5.00 out of 5
Excellent
Recommendation
We received comprehensive, easy-to-understand information in advance. Any questions we had were answered quickly and in a friendly manner. There was a selection of several supervisors with detailed descriptions (CV, previous activities, references). The entire process went smoothly. We were very satisfied with "our" supervisor.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
03/16/2024Maren
5.00 out of 5
Excellent
Recommendation
Quick confirmation (within a few days) of a carer who was well suited to my grandmother's requirements profile. Asking whether everything is going well also allows us to recommend DS with a clear conscience.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
03/05/2024Klaus Buchmann
5.00 out of 5
Excellent
Recommendation
Excellent service, perfect customer care! :-) And if you actually have a concern, it is taken seriously and everything is done to find a solution and achieve complete customer satisfaction. TOP!
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
03/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We worked with Dt. Seniorenbetreuung in Heilbronn from October 2019 to January 2024 and received excellent advice and support without exception. All the staff were always there to help us!
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
02/26/2024Gisela Darda-Lang
5.00 out of 5
Excellent
Recommendation
We were able to organize caregivers for my father-in-law through Deutsche Seniorenbetreuung so that he could be cared for in his home. The employees were always very friendly and courteous, very quick in organizing the caregivers and always interested in an honest exchange. Three days after our initial contact, the first caregiver was able to arrive. After each change of caregiver, we were asked whether everything had gone well, whether all parties were satisfied and if there were any problems, there was always a contact person who was interested in finding a good and quick solution. The potential caregivers were always well selected and introduced. We were very satisfied with the work of Deutsche Seniorenbetreuung and it was a great relief for us.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
02/23/2024C. Sachs
5.00 out of 5
Excellent
Recommendation
So far we have been absolutely satisfied with the placement of a caregiver! Easy accessibility in case of questions and good information supply makes us recommend the agency to others.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
02/22/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I was very satisfied with the cooperation. The agency always endeavored to ensure a smooth transition of caregivers. Ms. Fritz always had an open ear for me and always gave me friendly advice. The assigned supervisors were selected specifically for my desired needs.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
02/10/2024Henriette Hübner
5.00 out of 5
Excellent
Recommendation
Unfortunately, my mother was only able to enjoy the care for 2 hours...., but we still received so much advice and so much support. Many thanks for everything. The strength we received was GREAT!
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
02/09/2024Alexa
5.00 out of 5
Excellent
Recommendation
From the first contact to the placement of an excellent caregiver, we had the impression of professional support at all times. The documents handed out at the beginning are very comprehensive and the contracts are easy to understand. We were repeatedly asked for feedback during the care period in order to clarify any discrepancies at an early stage. We would be happy to recommend them to others.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
02/07/2024Anonymously
4.50 out of 5
Excellent
Recommendation
After my first inquiry was inadvertently left unprocessed, a caregiver was found immediately after my telephone enquiry and fortunately was soon found.
The customer service team was very friendly and understanding and was happy to respond to my requests.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
02/07/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I was recommended Deutsche Seniorenbetreuung and would recommend them again at any time. I noticed the very friendly and empathetic manner of the staff from the very first phone call. My inquiry was dealt with competently and to my complete satisfaction within a very short time. Thank you very much for that.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
01/22/2024Irmingard Weiner
5.00 out of 5
Excellent
Recommendation
Very competent, helpful and committed in every situation, from the initial contact to the personal advisor, everything has been great so far. I have never experienced more friendly and goal-oriented personal support from a permanent contact person (from the field) than at DSb!!!! - Great work, keep it up. 👍👍👍
I can personally only recommend!!!
Best regards
G. M.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
01/09/2024Guido B. Morich
5.00 out of 5
Excellent
Recommendation
Thank you very much for the smooth placement - which was needed at very short notice.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
01/07/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Requests were dealt with courteously.
Excellent availability by telephone.
Questions were answered immediately.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
12/29/2023Birgit Kalt
5.00 out of 5
Excellent
Recommendation
The agency is easy to contact by phone and was able to help quickly with minor problems. The caregivers placed with us were very good overall, only the German language skills could have been better in some cases. Our overall experience with this model of senior care (instead of a nursing home) in combination with an outpatient care service was very good.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
12/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Bei Herrn Ruthmann (Raum Nordbayern) wir uns sehr gut und seriös beraten und aufgehoben gefühlt. Alle unsere Fragen wurden geduldig, freundlich und ausführlich beantwortet, der Kontakt war immer sehr angenehm. Wir haben zu Beginn sehr schnell (und dann auch rechtzeitig vor dem Wechsel der Betreuungsperson) Personalvorschläge erhalten. Innerhalb einer Woche konnte so eine Betreuung organisiert werden. Das Prozedere war vergleichsweise unkompliziert, und wir mussten uns um nichts weiter kümmern, als um die Verträge mit der Deutschen Seniorenbetreuung und der polnischen Agentur (wobei auch hier der Kontakt stets über die DSB lief).

Für uns war es sehr beruhigend zu wissen, dass alles seriös und legal abgewickelt wird, und niemand dabei "ausgebeutet" wird. Auch war es uns sehr wichtig, dass die Person, die bei unserer Mutter im Haus wohnen sollte, vertrauenswürdig und seriös war.

Und das wichtigste: die vermittelte Betreuungskraft war sehr freundlich und fürsorglich und hat sich wunderbar um unsere Mutter gekümmert.
Customer review & rating for:
Deutsche Seniorenbetreuung OHG
12/20/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with the quick realization from the application to the start of our wish for care. We were also very satisfied with Ms. Monika Zielinska. She did her work very independently, neatly and with foresight. She enriched our day with her friendliness. We would definitely recommend her for care in other senior households and wish her all the best for the future.
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Customer review & rating for:
Deutsche Seniorenbetreuung OHG
12/07/2023Maritta Peter
204 Reviews from
17 other sources
4.83 out of 5
Excellent
5.00 out of 5
Excellent
8 reviews on Google Maps
 
08/29/2023
5.00 out of 5
Excellent
5 reviews on Facebook
 
03/18/2022
5.00 out of 5
Excellent
5 reviews on Google Maps
 
02/29/2024
5.00 out of 5
Excellent
5 reviews on Google Maps
 
06/06/2023
5.00 out of 5
Excellent
1 review on Google Maps
 
05/02/2022
5.00 out of 5
Excellent
18 reviews on Google Maps
 
12/04/2023
5.00 out of 5
Excellent
3 reviews on Google
 
02/27/2024
5.00 out of 5
Excellent
1 review on Google Maps
 
02/26/2024
4.90 out of 5
Excellent
19 reviews on Google Maps
 
03/07/2024
4.90 out of 5
Excellent
8 reviews on Google Maps
 
07/25/2023
4.90 out of 5
Excellent
26 reviews on Google
 
02/06/2024
4.90 out of 5
Excellent
60 reviews on Google
 
03/20/2024
4.80 out of 5
Excellent
5 reviews on Google
 
08/08/2023
4.70 out of 5
Excellent
3 reviews on Google Maps
 
10/10/2023
4.60 out of 5
Excellent
21 reviews on Google
 
03/26/2024
4.50 out of 5
Excellent
10 reviews on Google Maps
 
03/26/2024
3.70 out of 5
Good
6 reviews on Google Maps
 
05/18/2023
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All reviews and experiences about Deutsche Seniorenbetreuung OHG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/20/2021  |  Last update: 03/27/2024   |  Report profile

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