Hello all,
often I would rather like to put a "conditionally" behind it but let's start. First of all, the momentum and the euphoria of the house builder is taken and apparently very competent and in any case friendly advice. One was given even contacts for other concerns to the hand like financings and own contributions, as for example soils etc..
So many things were shown to you and at least as many things were promised. The house itself is reason solid and in the equipment rather upscale, but in comparison quite expensive about 30 t to 40 t € to the competition. They were from the contract award to the finished house, it can not be said otherwise, sauschnell! Completed before specified time and without major delay. Progress clearly visible every time you visit the site.
However, this seems to have been at the expense of minor sloppiness, and here I would now like to warn. Looking back, the craftsmen with whom Elbe works do not seem to be the masters of their trade, because the elimination of defects takes years, in our case now 2 to be exact. In addition, the men like to sell services past Elbe-Haus and these defects are then by no means performance of Elbe, but they are exposed to the will of the respective craftsman to correct his mistakes. Despite offer and in each case accurately with calculation (thus warranty obligation) it did not succeed to us up to now all to it to supply the promised and paid achievements according to respective offer.
The expertise of some leaves much to be desired, everything is calculated beautifully and despite the fact that we had built in massive buffers, the practices of some have devoured them.
Thus, the earthworks were suddenly tripled, and this without any consultation or reference to it.
Contact with the head office in the fast and unproblematic. Unfortunately, I often had to ask the central office to take care of things, since certain proofs from experts are necessary to benefit from possible subsidies. No one felt responsible and this meant a lot of stress for us because deadlines had to be met, which would have meant the loss of several tens of thousands of euros. Communication between the lines indicated that there were internal quarrels between employees or contractors, between whose fronts we got.
My conclusion is that the house is fundamentally sound and beautiful, except for minor sloppiness. I would make sure that no tradesman would pass me a service at Elbe House, or definitely for extras on electrical or plumbing, etc. own good companies hire and clarify with Elbe before signing the contract which services are desired by Elbe and which are canceled if necessary. Go regularly around and check, because several times craftsmen have damaged trades of others and concealed this, so that one wanted to leave us sitting on the costs. Doors door frames, window frames, etc. and the further the completion, the less leave the men alone, gladly is passed a bathtub or kitchen cabinet and damaged something. Doors window frames check whether just installed and nothing overlooked. Sockets and switches all crooked.
We are quite satisfied with our house, but our initially good impressions were massively clouded by teaching promises and very long begging to deliver now times after 2 years. Employees of the city, who were commissioned with house connection and have a direct comparison to the houses built today, gave consistently positive feedback on our house, because of the materials used and the execution.
Unfortunately, there were even grossly negligent recommendations that I will not go into here, firstly because they have less to do with the house than with the terrain and secondly out of logical common sense and consultation with engineers in the sphere of action, were not followed anyway.
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Translation
Thank you very much for your positive feedback and the 5 stars. We wish you many more relaxed and happy moments in your own home.
With best regards
Your team at Elbe-Haus® GmbH