Elbe-Haus® GmbH

Experts in solid house construction since 1997

Elbe-Haus® GmbH
313 Reviews i
published (94%)
out of 332 reviews
Contact information
The North German company with over 25 years of experience in individual solid house construction is characterized above all by its energy-efficient construction methods. Elbe-Haus® is constantly setting new standards through its intensive research...

Contact information

Elbe-Haus® GmbH
Am Heidenbaumberg 1
19073 Stralendorf
Germany
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Review from 02/29/2024  
5.00 out of 5
Excellent
Recommendation
Overall rating
Top competencies

Kundenwünsche

4.80 out of 5
70 Reviews

Fachkompetenz

4.74 out of 5
70 Reviews

Beratungsleistung

4.92 out of 5
37 Reviews

143 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
During the construction of our house, we always had a competent and approachable site manager at our side. The craftsmen were consistently professional. The specified times were always adhered to. All in all, building the house was less stressful than we had feared.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
02/29/2024Nadja
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Nadja,

Thank you very much for your positive feedback and the 5 stars. We wish you many more relaxed and happy moments in your own home.

With best regards

Your team at Elbe-Haus® GmbH
3.00 out of 5
Average
We are currently building a very nice detached house with Elbe Haus . Unfortunately, we are currently very dissatisfied with the performance of Elbe Haus . There are a lot of planning errors, which is delaying the completion of our house considerably. Many mistakes happen on announcement. Even a spontaneous change of site manager was communicated to us very poorly. Unfortunately, communication within Elbe Haus is also not as good as expected. We were very satisfied until the contract was signed, but since then we have unfortunately had a lot to complain about. I hope that our opinion of Elbe Haus will change in the coming months.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
01/30/2024Anonymously
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear construction family,

Thank you very much for your honest feedback. Of course, we would like to inspire you not only during the planning phase, but also until the end of the construction period and beyond. As we are unable to identify which construction project you are referring to, please contact us at info@elbe-haus.de so that we can arrange everything else immediately.

Yours sincerely

Your team at Elbe-Haus® GmbH
5.00 out of 5
Excellent
Recommendation
Very competent branches in Baunatal and uncomplicated processes. Elbe-Haus also treats changes to the house with absolute tolerance and fairness. Personal contribution to the construction is accepted within reasonable limits and the site manager and craftsmen were also available to answer questions.
The building materials are very well selected and after the current completion I can say that there are currently no defects, which is highly unlikely to change.
One or two of the tradesmen's companies could possibly make some improvements in order to make schedules and deadlines better and more transparent for the construction process and the client.
Finally, I would like to thank Elbe-Haus once again and can say with a clear conscience that the decision was the right one and we would build with Elbe-Haus again at any time.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
01/10/2024Timo
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Timo

Thank you very much for your 5-star rating, the praise and also the suggestions for improvement. We wish you many happy hours in your own home.

With best regards

Your team at Elbe-Haus® West GmbH
5.00 out of 5
Excellent
Recommendation
Overall performance was very good. Our consultant Ms. Mahler was super. The site manager always had an open ear and was always available despite the many construction sites.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
01/05/2024Sebastian Lemke
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Mr. Lemke,

Thank you very much for your 5-star rating. We wish you many happy moments in your own home in the new year.

With best regards

Your team at Elbe-Haus® GmbH
5.00 out of 5
Excellent
Recommendation
Professional support from the planning of the property to final completion.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
12/28/2023Ralf N.
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Ralf N.,

Thank you very much for your 5-star rating. We wish you a happy new year and many happy moments in your own home.

With kind regards

Your team from Elbe-Haus® GmbH
5.00 out of 5
Excellent
Recommendation
We built with Elbe-Haus near Dresden (Bautzen district) in 2023. We were really satisfied all round. I hadn't paid much attention to the construction schedule, because construction is often delayed. Although the construction schedule was drawn up 9 months in advance, our house was finished to the day. There were checklists at the pre-construction meeting, so almost nothing could be forgotten and I thought that was very good from an organizational point of view.

The consultant/salesman and the site manager were really friendly and always approachable. There were 2-3 minor issues that were still outstanding at the time of acceptance (a strip from the roof overhang was hanging down and a door leaf on an interior door had curled). These defects were also rectified very quickly after we moved in. Many of our friends were amazed that a building project could actually be completed so smoothly and on time - but it can. We would therefore build with Elbe-Haus again at any time.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
12/07/2023Dirk
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Dirk,

Thank you very much for your 5 star rating. Happy clients are our greatest praise! Thank you very much for recognizing the work of our team on site in Saxony.

With kind regards

Your team at Elbe-Haus® GmbH
5.00 out of 5
Excellent
Recommendation
The first step with contacting Elbe Haus via the subsequent first personal conversation with our fantastic and expert contact person Mr. Biel in the Bauherren Zentrum in Cologne was, compared to many competitors, very authentic/serious, open/transparent and at the same time very informative for us in this new situation. This extremely positive impression as well as the basic information received about the entire planning and building process were decisive for us to continue to deal with Elbe Haus as a partner for the realization of our dream of a house. The subsequent intensive and individual consultation/support throughout the entire process by Mr. Biel and his great commitment to support us in all matters was a consistently great feeling and an important support for us. The same applies one hundred percent to our construction manager Mr. Gassen. The corresponding trust has always grown in the process through personal conversations, tips/exchange and the timely implementation of the individual milestones. The helpfulness and accessibility in all situations are to be particularly emphasized in the context of this. The honesty lived right from the start, coupled with a great deal of professional competence, have convinced us throughout and confirmed that we have chosen the right partner, which is why we can recommend Elbe Haus with firm conviction.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
09/26/2023J. Groos
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Gross family,

thank you very much for your positive evaluation and the 5 stars for our Cologne team. Hearing the enthusiasm in your words is already a great praise for the work of our team. Thank you very much!!!

With kind regards

Your team of Elbe-Haus® West GmbH
5.00 out of 5
Excellent
Recommendation
After many conversations with house building companies, we got the tip to turn to Mrs. Dolling from ElbeHaus. We called her and immediately got our appointment for a first conversation in February 2022! Immediately it was clear, this is an absolute specialist and completely open to us! The only contact so far, which listed all costs realistically! We were hopeful! With her help, within days the financing was in place. Since my husband and I are not professionals in this area, we needed a safe feeling! That was there and so we trusted us.....mitten in the crisis, Mrs. Dolling was aware that we were clueless and she has always brought us from the dream castles back to reality! Then the champagne was headed and we signed! Next was the sampling of the house and the handover to the construction manager Mrs. Winkler! What a joy and relaxation! Mrs. Winkler was our woman from the first second on. Competent and attentive, she guided us sensitively and precisely to the right decisions! We entrusted the project to her with the knowledge that we had no time for permanent discussions and problems! There never were! Ms. Winkler was responsive to our frequent WhatsAppen even on weekends and always factual and patient. All her recommendations with craftsmen were worth their weight in gold. Without complications and on time the house was conjured up! Now it is finished and we are overjoyed! The house has a super karma!
Thank you Mrs. Dolling, also for the beautiful gift today. Thanks to Mrs. Winkler!!!! We have a contact person for the future!
Best decision ever!
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
08/17/2023Kathrin Flamme
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Flamme family,

thank you very much for your positive evaluation and the 5 stars for our power women team in Berlin/Brandenburg. We wish you much joy in your new home.

With kind regards

Your team of Elbe-Haus® GmbH
4.00 out of 5
Good
Recommendation
Hello all,
often I would rather like to put a "conditionally" behind it but let's start. First of all, the momentum and the euphoria of the house builder is taken and apparently very competent and in any case friendly advice. One was given even contacts for other concerns to the hand like financings and own contributions, as for example soils etc..
So many things were shown to you and at least as many things were promised. The house itself is reason solid and in the equipment rather upscale, but in comparison quite expensive about 30 t to 40 t € to the competition. They were from the contract award to the finished house, it can not be said otherwise, sauschnell! Completed before specified time and without major delay. Progress clearly visible every time you visit the site.
However, this seems to have been at the expense of minor sloppiness, and here I would now like to warn. Looking back, the craftsmen with whom Elbe works do not seem to be the masters of their trade, because the elimination of defects takes years, in our case now 2 to be exact. In addition, the men like to sell services past Elbe-Haus and these defects are then by no means performance of Elbe, but they are exposed to the will of the respective craftsman to correct his mistakes. Despite offer and in each case accurately with calculation (thus warranty obligation) it did not succeed to us up to now all to it to supply the promised and paid achievements according to respective offer.
The expertise of some leaves much to be desired, everything is calculated beautifully and despite the fact that we had built in massive buffers, the practices of some have devoured them.
Thus, the earthworks were suddenly tripled, and this without any consultation or reference to it.
Contact with the head office in the fast and unproblematic. Unfortunately, I often had to ask the central office to take care of things, since certain proofs from experts are necessary to benefit from possible subsidies. No one felt responsible and this meant a lot of stress for us because deadlines had to be met, which would have meant the loss of several tens of thousands of euros. Communication between the lines indicated that there were internal quarrels between employees or contractors, between whose fronts we got.
My conclusion is that the house is fundamentally sound and beautiful, except for minor sloppiness. I would make sure that no tradesman would pass me a service at Elbe House, or definitely for extras on electrical or plumbing, etc. own good companies hire and clarify with Elbe before signing the contract which services are desired by Elbe and which are canceled if necessary. Go regularly around and check, because several times craftsmen have damaged trades of others and concealed this, so that one wanted to leave us sitting on the costs. Doors door frames, window frames, etc. and the further the completion, the less leave the men alone, gladly is passed a bathtub or kitchen cabinet and damaged something. Doors window frames check whether just installed and nothing overlooked. Sockets and switches all crooked.
We are quite satisfied with our house, but our initially good impressions were massively clouded by teaching promises and very long begging to deliver now times after 2 years. Employees of the city, who were commissioned with house connection and have a direct comparison to the houses built today, gave consistently positive feedback on our house, because of the materials used and the execution.
Unfortunately, there were even grossly negligent recommendations that I will not go into here, firstly because they have less to do with the house than with the terrain and secondly out of logical common sense and consultation with engineers in the sphere of action, were not followed anyway.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
07/06/2023Willie Walker
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Mr. Walker,

thank you very much for your 4 stars on ProvenExpert. We are pleased that you feel completely comfortable and at home in your Elbe-Haus®. We are happy to take note of your comments regarding the personal contributions and will sit down again with our contracted craftsmen. We mainly work with long-term business partners, but we also allow new, young craftsmen to work with us as an established brand company and our construction families. Of course, the quality of the house or the claims during the warranty period must not suffer under any circumstances. We regularly put our internal communication channels to the test, because it is in our common interest to accompany our construction families quickly, happily and relaxed on their way into their own home.

Our local Elbe-Haus® team will contact you again in the next few days to arrange a personal meeting.

With kind regards

Thilo Schoenfleisch
Managing Director of Elbe-Haus® West GmbH
5.00 out of 5
Excellent
Recommendation
We are pleased with the adherence to the specified construction time, which was even undercut. Expert advice and a high qualitative standard of the work carried out cause us to clearly recommend Elbe Haus.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
06/29/2023Familie Metze/Tscherniewski
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Metze/Tscherniewski family,

thank you very much for your positive evaluation and the 5 stars for the work of our team.
We wish you much joy in your new home.

With kind regards

Your team of Elbe-Haus® GmbH
5.00 out of 5
Excellent
Recommendation
We have been in contact with Elbe-Haus for almost 5 years now. Our saleswoman / consultant Mrs. Kazubke from Berlin, had an open ear for us young builders at all times. We were in constant exchange with her. We were so convinced by her passion and the quality of her advice that we could only imagine our dream of owning our own home with Elbe-Haus. Together with our architect Mrs. Böhm we designed our house as we wished. Unfortunately, there were many delays due to the development of the building area (this, however, had nothing to do with Elbe-Haus). Now our construction has started since one month and we are very satisfied until now. Our construction management Mrs. Winkler is always available for us and clarifies all important things on site. She keeps us informed at all times and is on site several times a week. We are very much looking forward to the final result and would like to give a big praise to Mrs. Kazubke, to Mrs. Böhm and to Mrs. Winkler up to this point.
Thank you for this great implementation and for the great accessibility.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
06/26/2023Familie G.
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear family G.,

Thank you for your 5 star rating for Mrs. Kazubke, Mrs. Böhm , Mrs. Winkler and the entire Elbe-Haus® team. We are glad that we can accompany you on the way to your own home and wish you a relaxed building time.

With kind regards

Your team of Elbe-Haus® GmbH
3.00 out of 5
Average
Recommendation
Overall, we are satisfied with Elbe Haus. The house was finished on time and there were no major defects.

After signing, the seller was only available to a limited extent, although he wanted to take care of KfW loans, etc.. Not all costs were made transparent in the consultation (e.g. obligatory multi-line introduction for just under 2000 euros), but that should be clear to everyone. Nevertheless, Elbe Haus was fair and all costs are explainable. One should simply plan for extra money so as not to be surprised.

The architect of Elbe Haus is a joke. There was no consultation. It was only implemented 1 to 1 what we as builders specified. Many things would have a real architect certainly planned differently. Never again with the architect R. T. from Elbe.

The construction manager was on site 5 times during the entire construction period. In return, the construction manager was always available and quickly remedied any defects that we, as owners, noticed.

The construction phase went very well and there were no long waiting times. We were regularly on the construction site and spoke to the construction manager on the phone once a week.

Outside trades that were working in the house praised the work of Elbe Haus.

Overall, we can recommend Elbe Haus to anyone with enough initiative and their own architect. The trades have worked cleanly and we are satisfied with the result.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
05/22/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Elbe Haus stands for speed, reliability, trust, quality, high-quality work, good cooperation through a super team and my sales consultant Mr. Hilbig (Mühlheim Kärlich), always responsive, good and fast implementation of customer wishes. I am very satisfied and very happy to recommend
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
05/16/2023Nadine Emmrich
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Mrs. Emmrich.

thank you for your 5-star rating and the positive feedback for our team in Mülheim-Kärlich.

With kind regards

Your team of Elbe-Haus® West GmbH
3.00 out of 5
Average
Recommendation
Hello, we have now signed our contract with Elbe-Haus over a year ago and are unfortunately still waiting for our construction to begin. At this point in time, we would only recommend Elbe-Haus to a limited extent. Unfortunately, even deadlines set for us are not met and even emails are only answered very sporadically. Numerous delays make us more and more skeptical about Elbehaus.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
04/26/2023Anonymously
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Construction Family,

Thank you for your honest feedback. It goes without saying that it is not in the interest of our company that construction work does not begin immediately once all the building requirements have been met. Since we are unable to identify which building project is involved, please feel free to contact us at info@elbe-haus.de so that we can immediately initiate everything else.

With kind regards

Your team of Elbe-Haus® GmbH
5.00 out of 5
Excellent
Recommendation
Very positive overall impression so far!

At the moment, my wife and I are about to have our first architect meeting, which is included in the overall offer from Elbe-Haus. Therefore, I can describe my experience exclusively up to here.

Already the first contact with Mr. Ralf Maus was extremely positive and trusting. The first meeting took place directly on site on the offered property. Every question was answered in a pleasantly professional manner (e.g. land transfer tax, orientation of the plot (important here, as the offered plot still had to be divided)).

The subsequent consultation in the builder's center was also extremely informative and made it easy for us to decide in favor of Elbe-Haus. The fact that our child was present and needed shorter breaks was not a problem.

Mr. Maus was and is always the contact person and responds to inquiries within a very short time. Even rather new requests (preliminary energy certificate, etc.) were solved very quickly. After placing the order, Mr. Maus lost no time and immediately had the soil survey done, construction fences put up and the property cleared/cleared.

All in all, a very competent contact person and to be recommended without reservation.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
03/20/2023Christian Breuer
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Breuer family,

thank you very much for your positive and kind words. We wish you a continued relaxed consultation and construction phase with our long-standing sales partner Ralf Maus.

Your team of Elbe-Haus® West GmbH
5.00 out of 5
Excellent
Recommendation
We have just finished our Elbe House in Grünewalde. From the beginning we were very well accompanied. First with Mr. Pysarczuk and Mr. Kallert. They had the patience of angels with us, and we were not easy customers. We had constant changes. And each time they were great partners. They calmly went through everything with us again and again. Mr. Pysarczuk always came back later to inform us and ask questions. You have to look for people like that in this day and age. Our site manager, Mr. Schwarz, was also super. How often has he helped us and stood by us with his great experience, has shown us advantages and disadvantages of our ideas. If we would build now again, then with these absolute professionals. Humanly and technically not to type! Thank you for everything - Heinke family
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
01/29/2023Steffen und Viola Heinke
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Heinke family,

we are glad that we could inspire you with our team on site.
We wish you countless wonderful moments in your Elbe-Haus® .

Best regards

Your Elbe-Haus® Team
5.00 out of 5
Excellent
Recommendation
We would recommend Elbe House to anyone because we were never alone. No question was left unanswered, every worry was taken away from us, every problem (which there were not many) was solved. The construction time was kept despite the crisis and we feel completely comfortable. Many thanks to Mr. Meseck, as our construction manager, who took care of our dream house with full competence and Mr. Schlaak, as our salesman, who was there for us far beyond his duties. We have always had respect for building a house and have had such a wonderful time with this construction company.
Show original
Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
01/13/2023Anonymously
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Construction Family,

Thank you very much for your wonderful feedback and continue to enjoy your new home.

Your Elbe-Haus® Team
5.00 out of 5
Excellent
Recommendation
A fire destroyed the semi-detached house of our customer. Despite an intensive search, no construction company initially wanted to take on the individual reconstruction. Thanks to the special efforts of Mr. Minge and his colleagues from Elbehaus, our customers can now happily look forward to the new construction.
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
11/21/2022Norbert Niehusen
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Mr. Niehusen,

thank you very much for your lines and the positive evaluation about the engagement of Elbe-Haus®.

With kind regards

Your Elbe-Haus® Team
5.00 out of 5
Excellent
Recommendation
Hello Mr. Minge,
Yes, where is there still something like that, fixed price guarantee and and and!
I can only recommend Elbehaus, super processing and thoughtful construction management.
Overall, from the consultation, planning, start, construction progress, completion to the handover of keys simply perfect.
Greetings from family Erik Schmell
Show original
Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
11/18/2022Erik Schmell
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Mr. Schmell,

thank you very much for positive feedback.

With kind regards

Your Elbe-Haus® Team
5.00 out of 5
Excellent
Recommendation
Dear Mr. Minge, we would like to take this opportunity to thank you once again for your commitment and your advice to our customer, as he can now safely take the step for asset accumulation with a home of his own thanks to the fixed price guarantee of your house. You have thus contributed significantly to the fact that the planned wealth accumulation with the step to own real estate can be implemented. Gladly we recommend you further. HHV Vermögensberatung Helmut Hamann
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Customer review & rating for:
Meine Erfahrungen mit Elbe-Haus®
11/18/2022Helmut Hamann
Elbe-Haus® GmbH Comment from Elbe-Haus® GmbH:
Dear Mr. Hamann,

thank you very much for your positive feedback and the tip on asset accumulation for future building families.

With kind regards

Your Elbe-Haus® Team
170 Reviews from
8 other sources
4.28 out of 5
Good
5.00 out of 5
Excellent
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08/09/2023
4.90 out of 5
Excellent
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10/27/2022
4.80 out of 5
Excellent
6 reviews on Google Maps
 
05/15/2024
4.50 out of 5
Excellent
2 reviews on Google
 
07/02/2022
4.30 out of 5
Good
72 reviews on Google
 
04/08/2024
4.20 out of 5
Good
25 reviews on Google Maps
 
08/28/2023
4.10 out of 5
Good
44 reviews on Facebook
 
10/28/2023
4.09 out of 5
Good
11 reviews on Erfahrungen.com
 
06/26/2019
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* All reviews and experiences about Elbe-Haus® GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/31/2016  |  Last update: 05/18/2024   |  Report profile

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