Robert Haleck - Deutsche Krankenversicherung AG ERGO

German Health Insurance DKV ERGO direkt Hotline Tariff Change Info Consulting

Robert Haleck - Deutsche Krankenversicherung AG ERGO
199 Reviews i
published (99 %)
out of 200 reviews
Contact information
Private health insurance, daily sickness allowance insurance, discounted group insurance and private supplementary health insurance for freelancers, employees and managing directors.
Good advice needs empathy & expertise!
Best ratings for...

Contact information

Robert Haleck - Deutsche Krankenversicherung AG ERGO
Arndtstraße 43
10965 Berlin
Germany
Directions

Contact person
Robert A. Haleck

Review from 08/11/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Professionalism

4.80 out of 5
5 Reviews

Customer satisfaction

4.80 out of 5
5 Reviews

Customer loyalty

4.80 out of 5
5 Reviews

25 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
We are a family of elderly people from Ukraine and we have opted for Herr Robert's Haleck consultation to help us deal with the issues we had with our insurance company. We were heavily impressed by Herr Haleck's professionalism, precision, hospitality, friendliness and diligence, despite the fact that it was his last day of work before a vacation.
Absolutely beautiful and intelligent person inside out. Herr Haleck provided us his assistance up to the very last question was addressed. We suggest Herr Haleck's services to anyone who needs help with questions related to DKV insurance. Big thanks and all the blessings! Щиро дякуємо!
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
08/11/2023Liudmila Y.
5.00 out of 5
Excellent
Recommendation
Great, informative phone call with Mr. Wesener ! Professionally competent...unfortunately not often to find anymore.
Please stay as you are...honesty pays off.
HG Ragner Loos
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
12/05/2022Ragner Alfred L.
5.00 out of 5
Excellent
Recommendation
Mr. Haleck is really to recommend, fast ,friendly, helpful and always with advice and action to the side, thank you
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
01/31/2022D.
5.00 out of 5
Excellent
Recommendation
I came to Mr. Haleck 2 years ago on the recommendation of an acquaintance. Since I had been disappointed several times by my previous representatives (everything was great when I signed the contract, but when I needed them it was often difficult...) I did not have high expectations. I have rarely experienced such an open, sympathetic and competent insurance agent as Mr. Haleck.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
09/30/2021René S.
5.00 out of 5
Excellent
Recommendation
Mr. Haleck answered my questions quickly, very friendly and competently and advised me very well. Thank you very much!
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
06/09/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Even if an insurance claim has - fortunately - not yet occurred: Robert Haleck and his staff provide comprehensive and remarkably friendly advice. I was particularly impressed by the agency's commitment to realizing an insurance start date that was advantageous for me. And not to forget the pleasant atmosphere in the premises in Kreuzberg. I rarely give five out of five stars - but in this case, very much so.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
03/14/2019M.
5.00 out of 5
Excellent
Recommendation
Mr. Robert A. Haleck immediately advised me on an urgent matter and very competently offered immediate assistance. Many thanks for the dedicated service. This insurance agency can be trusted.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
12/08/2018Anonymously
5.00 out of 5
Excellent
Recommendation
The personal conversation and the advice are excellent. I highly recommend the agency.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
10/05/2018Anonymously
4.92 out of 5
Excellent
Recommendation
I have known Mr. Haleck since the end of the 80s, and during this time I took out my private health insurance with him. Together with his team, he has supported and advised me various times in adapting my products to my personal, professional, financial and age-related circumstances. With every change, I had the feeling and the security that I had made the right decision. I also like that he or a team member inquires promptly to see if the decision was correct and that I am still satisfied with the changes.
If I have questions that cannot be answered immediately, they get back in touch with me in a timely manner. Problems that cannot be solved immediately are addressed in a sustainable manner.
In summary, I can say that I would not have remained a customer of Mr. Haleck for almost 30 years if I were not very satisfied with the care and services.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
02/12/2018Sabine S.
5.00 out of 5
Excellent
Recommendation
After a telephone inquiry, Mr. Haleck called back immediately to arrange a personal meeting with me. Welcomed in the office in a friendly manner, I was able to describe my many concerns in a roundabout way. Mr. Haleck, with the support of his team, advised me well on all issues and worked out solutions with elaborate personal support. His flexibility in making changes to previously made decisions is remarkable. Many thanks.
S. Bert
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
11/10/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Haleck contacted me because he wanted to draw my attention to a change in the contract that was not consistently positive for me and that I had initiated myself. He showed me alternatives which - as far as I can tell - were beneficial to me, but not to him. I consider this to be "Bestandspfleg" in the best sense of the word.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
04/09/2017Anonymously
5.00 out of 5
Excellent
Recommendation
class telephonic advice
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
12/16/2016P.
5.00 out of 5
Excellent
Recommendation
Mr. Haleck is very friendly. He immediately put my case in the right order, was able to answer all my questions, and did a great job helping me.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
04/11/2016Martin B.
5.00 out of 5
Excellent
Recommendation
I have been a customer of Mr. Haleck for almost 15 years. His advice, performance and the clarification of my health contract have always been top! Above all, the proactive response to contract changes is particularly noteworthy. I would never have been able to do that on my own. In addition, the follow-up care I have received leaves me once again with the feeling that I am in good hands with Mr. Haleck!
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
03/30/2016Perdita K. (771 Xing Kontakte)
4.93 out of 5
Excellent
Recommendation
Mr. Haleck acts proactively and, for example, approaches his customers on his own initiative in the event of pending rate increases. The advice is understandable and helpful. I appreciate - in addition to his expertise - his commitment and dedication to his customers. I feel well looked after.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
02/05/2016Anonymously
5.00 out of 5
Excellent
Recommendation
Good DKV agent who "proactively" addresses the upcoming DKV premium increase on his own and also immediately prepares alternatives for me. This agency is always available and highly competent in their statements.

Thank you so much for explaining the benefits of Deutsche Krankenversicherung to me so well. Now I am sure for my present and future contributions in old age that I have made the right decision.

I would be happy to recommend the DKV team at Agentur Haleck...
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
01/29/2016Stefan S.
5.00 out of 5
Excellent
Recommendation
Mr. Hanel and Mr. Haleck give very friendly advice, an effective solution is always found to my individual wishes and needs.

The Haleck agency convinces with professional competence, expertise and experience.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
11/06/2015Anonymously
4.60 out of 5
Excellent
Recommendation
Mr. Hanel advised me perfectly on a change of tariff. Although my case was a bit more complicated, Mr. Hanel was very patient in finding an optimal solution.
Rolf Kurth
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
10/24/2015Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice contact, professionally competent and reliable.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
09/08/2015Weber E.
4.93 out of 5
Excellent
Recommendation
Since I switched from the statutory health insurance, the "Robert Haleck - Deutsche Krankenversicherung AG ERGO" cares for me and I can only say I have always been well advised. Now, due to my good physical condition, I am not one of those who make excessive use of health insurance. What I needed was taken over and taken care of without any problems.
Lutz-Michael Heipe
When I wrote these lines I was 73 years old.
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Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
09/04/2015L.-M. H.
174 Reviews from
3 other sources
4.91 out of 5
Excellent
5.00 out of 5
Excellent
12 reviews on Facebook
 
02/01/2023
4.90 out of 5
Excellent
25 reviews on DKV
 
01/23/2018
4.90 out of 5
Excellent
137 reviews on Google Maps
 
02/22/2024
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* All reviews and experiences about Robert Haleck - Deutsche Krankenversicherung AG ERGO are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/21/2015  |  Last update: 02/22/2024   |  Report profile

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