Starbuero.de

Telephone service, online secretarial, virtual office, call center, call service

Starbuero.de
CUSTOMERS' CHOICE 2024
4.67 out of 5
Excellent
199 Reviews
Contact information
Starbuero.de is a secretarial service that supports your company with a virtual telephone secretariat. Be available with a personal switchboard at any time, regardless of your business hours - 24 hours a day, 7 days a week and 365 days a year.

Contact information

Starbuero.de
Kavalierstr. 9
13187 Berlin
Germany
Directions

Contact person
Dominik Mirsemann

Images & Videos

Websites

Social Media

98% Recommended
5 stars 147
4 stars 43
1 star 0
Excellent (4.70)
Cost-performance ratio
Excellent (4.64)
Top competencies

Customer loyalty

4.78 out of 5
32 Reviews

Professionalism

4.84 out of 5
31 Reviews

Customer satisfaction

4.53 out of 5
32 Reviews

199 Reviews on ProvenExpert.com

4.67 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We have been using starbuero for just over 4 weeks now and are very satisfied. Even customers and suppliers have nothing to complain about and at most ask about the new colleague, as there has never been any contact before. It's also a real relief that you can leave the phone ringing and someone will take care of it.
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Customer review & rating for:
Zufriedenheitsbefragung
02/29/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Starbüro has made our day-to-day work much easier! Callers are received in a very committed and professional manner and call information is forwarded to us.
This means that we can devote ourselves to projects with peace of mind and know that incoming calls will not be lost during this time and can also assess whether there is an urgent need for action.
The best choice for us as an IT system house!
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Customer review & rating for:
Zufriedenheitsbefragung
02/29/2024Sebastian L.
5.00 out of 5
Excellent
Recommendation
Very friendly staff
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Customer review & rating for:
Zufriedenheitsbefragung
02/28/2024Sandra W.
5.00 out of 5
Excellent
Recommendation
Very good call acceptance.
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Customer review & rating for:
Zufriedenheitsbefragung
02/27/2024Andreas P.
2.60 out of 5
Average
Cancels the contract too quickly by e-mail
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Customer review & rating for:
Starbuero.de
01/22/2024i.
3.50 out of 5
Good
Recommendation
Please adhere even better to the query we provide for patient data, unfortunately this does not work very well yet. I keep getting negative feedback about this from our team. They then have difficulties finding the right patient.


Very friendly service, as well as our previous 2 contact persons.
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Customer review & rating for:
Zufriedenheitsbefragung
08/11/2023Svetlana J.
3.60 out of 5
Good
Recommendation
We are still in the test phase. So far, there have been no complaints except for one incident. However, we found it strange that, despite current data in the company window, the wrong employees were written to or called....
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Customer review & rating for:
Zufriedenheitsbefragung
08/08/2023Michaela D.
4.60 out of 5
Excellent
Recommendation
It would be super to have the client's name spelled out; have the same call several times a day, but whose name is understood differently. So the correct assignment is difficult at first.
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Customer review & rating for:
Zufriedenheitsbefragung
08/08/2023Christina R.
5.00 out of 5
Excellent
Recommendation
So far everything is running smoothly!
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Customer review & rating for:
Zufriedenheitsbefragung
08/08/2023Roland B.
4.40 out of 5
Good
Recommendation
Starbuero sent a mail asking for a rating. Usually I ignore such mails because they annoy me.
With Starbuero, I decided otherwise. I have been a customer for many years and things are really great. It is simply a very reassuring feeling when you are in the store advising a customer, the phone rings and you know for sure that the caller will be well taken care of.
You then get an e-mail and get back to the caller. That's a great way to improve your customer service. And let's face it, Starbuero's prices are at least fair.
Many thanks to Starbuero says the eBike-Haus.de from Leipzig.
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Customer review & rating for:
Zufriedenheitsbefragung
08/01/2023e.
4.60 out of 5
Excellent
Recommendation
It is an immense relief to know that you have backup.
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Customer review & rating for:
Zufriedenheitsbefragung
08/01/2023S.
4.80 out of 5
Excellent
Recommendation
Very good customer service by Ms. Marquardt! Am very satisfied overall. The sound quality of the calls could be a little better.
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Customer review & rating for:
Zufriedenheitsbefragung
08/01/2023Andreas P.
2.60 out of 5
Average
Company confused us with another customer and blocked and unjustified our access.
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Customer review & rating for:
Zufriedenheitsbefragung
02/16/2023Anonymously
Starbuero.de Comment from Starbuero.de:
Dear Rater,

Since we generally provide our services in advance, we have developed various processes to minimize the risk of non-payment.

In your case, we unfortunately had to terminate the contract from our side, as there were several indications that our service was already used by you in the past under a different company name and the invoices were not paid.

We ask for your understanding that we had to protect ourselves in this case.

Many greetings
Your team from starbuero.de
5.00 out of 5
Excellent
Recommendation
Convinced - it will please everyone!
Show original
Customer review & rating for:
Zufriedenheitsbefragung
12/16/2022T.
5.00 out of 5
Excellent
Recommendation
I've only been using Starbüro for two weeks and can only say... why didn't I use this great, useful service much earlier. It's a great relief not to have to answer the phone all the time. I call back when I have time and during this time I am fully available for my customer.
Top 5 stars earned!
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Customer review & rating for:
Zufriedenheitsbefragung
12/05/2022Michaela Deininger I.
5.00 out of 5
Excellent
Recommendation
Thank you very much!
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Customer review & rating for:
Zufriedenheitsbefragung
12/05/2022Michael K.
2.80 out of 5
Average
Recommendation
Unfortunately, the company name "VIVAION" is still not properly said or omitted!
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Customer review & rating for:
Zufriedenheitsbefragung
11/01/2022Konrad K.
4.20 out of 5
Good
Recommendation
As a new customer and after two months of experience, I can state that the service is carried out in a friendly and competent manner. Sometimes there are waiting times in the loop for the caller, but that exists in every company and the waiting loop is relaxing and friendly. The top price-performance ratio deserves special mention. Very good, keep it up!
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Customer review & rating for:
Zufriedenheitsbefragung
10/25/2022Uwe Rolf Pordzik Prinz von H.
4.77 out of 5
Excellent
Recommendation
As of today, I am satisfied with the provider. There is still room for improvement. For example, the app is not very intuitive and informal. But basically I find it a good and contemporary idea and takes a lot of work off my shoulders, especially as a startup. I would recommend it to others.
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Customer review & rating for:
Zufriedenheitsbefragung
10/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I would recommend again and again
Show original
Customer review & rating for:
Zufriedenheitsbefragung
10/21/2022Antonio S.
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All reviews and experiences about Starbuero.de are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/26/2019  |  Last update: 03/02/2024   |  Report profile

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