Stattreisen Hamburg e.V.

City tours, harbor tour, bike tours, lectures, culinary tours

Stattreisen Hamburg e.V.
1,262 Reviews i
published (99 %)
out of 1,266 reviews
Contact information
Stattreisen Hamburg - the name says it all: Instead of (too) traveling, go on a journey of discovery in your own city!
We have been enthusiastically traveling in Hamburg for over 30 years and continue to discover new corners. On foot, by launch or by bike, we are climate-friendly on the road. Our programs reflect the versatility of the city.

Contact information

Stattreisen Hamburg e.V.
Kuhberg 2
20459 Hamburg
Germany
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Contact person
Stattreisen Hamburg e.V.

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Review from 03/24/2024  
4.80 out of 5
Excellent
Recommendation
Quality
Value
Services
Performance
Consulting
Top competencies

Customer loyalty

4.83 out of 5
54 Reviews

Customer satisfaction

4.73 out of 5
55 Reviews

Professionalism

4.79 out of 5
52 Reviews

380 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
Recommendation
Competent guide: informative and entertaining event, we enjoyed it very much.
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
03/24/2024Hans-Jürgen H.
5.00 out of 5
Excellent
Recommendation
The city guide was very knowledgeable and was able to answer individual questions.
Not too much and not too little. Super!!!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
03/24/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very informative, competently guided and entertaining tour through Hamburg's office buildings. Great value for money and absolutely recommended!!!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
03/22/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything went very smoothly before and during the tour. The rebooking went without a hitch and was completely satisfactory. The advice was more than pleasant and professional, we are very satisfied.
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
03/12/2024Irena B.
4.33 out of 5
Good
Recommendation
Have been on the road with you several times. Simply great!!!
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
03/11/2024Christian B.
4.00 out of 5
Good
Sometimes I don't find the advice particularly good. I read through the content beforehand and when I have further questions, they often can't answer them. The implementation is good, although the information I receive from the office is sometimes different (the name is not always included, etc.). I also find the quality good, except that I once had a very unpleasant city guide who I found very misogynistic in his explanations. My mistake: I didn't give any direct feedback afterwards (I was too irritated).
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
03/11/2024Anonymously
Stattreisen Hamburg e.V. Comment from Stattreisen Hamburg e.V.:
Dear Stattreisen customer! Thank you for taking the time to write this review. We are very sorry that you were not completely satisfied! We would like to use your criticism to improve our processes and quality. Unfortunately, we cannot draw any conclusions based on your information. To our knowledge, we do not have a misogynistic guide in our team - this would be an absolute reason for exclusion. We therefore hope that this was a misunderstanding. You are also welcome to contact us directly if you are dissatisfied. Your anonymity will of course be preserved if you wish. Best regards from the Stattreisen Hamburg team
5.00 out of 5
Excellent
Recommendation
We took part in the guided tour "
Women at the harbor and on St. Pauli". Angela, our guide, knew her way around very well and gave a lively and vivid account with lots of background knowledge. She answered all our questions and was happy to take on board suggestions.
The atmosphere was focused, animated and relaxed for more than two hours. A highly recommended tour in every respect - thank you very much!!!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
03/05/2024Daniela M.
5.00 out of 5
Excellent
Recommendation
We were very satisfied in all aspects.
Many thanks again.
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Customer review & rating for:
Stadtrundgang mit Stattreisen Hamburg
03/04/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I really like StattReisen - in every city. The guides are always well prepared and present the topics in a way that is easy to understand and not boring. Great.
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
01/16/2024VHS Landau in der Pfalz Sigrid G.
5.00 out of 5
Excellent
Recommendation
The Beatles tour was great, especially because our guide Thomas Schmidt himself has so much fun and interest in the subject and brings the stories to life through the musical interludes. :-)
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
12/19/2023M.
5.00 out of 5
Excellent
Recommendation
Punctuality at the meeting point and comprehensive knowledge of the guide during a booked private tour
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
12/11/2023Elisabeth D.
5.00 out of 5
Excellent
Recommendation
From the first phone call with our inquiry to yesterday's city tour (UNESCO World Heritage Tour), it was a complete success!
It was a very friendly, competent and very entertaining city tour. Absolutely recommendable! Thanks again to Stattreisen Hamburg and to our tour guide Monika:)
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
12/04/2023S. B.
5.00 out of 5
Excellent
Recommendation
Super competent, impressive knowledge and very charming manner. Thank you very much!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
12/04/2023Sabine C.
5.00 out of 5
Excellent
Recommendation
We were lucky to have a small group and a perfect guide ... the next tour is firmly planned
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
11/28/2023I.
5.00 out of 5
Excellent
Recommendation
It was a very successful birthday! Many thanks also for stepping in at short notice and for the communication
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
11/28/2023André A.
3.00 out of 5
Average
Recommendation
The tour per se is nice. However, the children (all of whom have just turned 8 or are still 7) found it too easy, for this age you would have to take on trickier tasks. In addition, the tour was given as approx. 2:30 hours, but we were already finished after 1:55 hours, which I don't think is good for further planning.
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
11/27/2023Karoline A.
Stattreisen Hamburg e.V. Comment from Stattreisen Hamburg e.V.:
Dear Ms. Altenberend,
Thank you very much for your feedback!
It was cold and wet November weather that day and the path up the mountain at Stintfang was closed. The children were also very fit and quick to answer the questions. Our guide didn't want to artificially prolong the program because of the cold - you could stop off right afterwards.
It is sometimes difficult for us to choose the right questions. Some children turn out to be really fit and others are sometimes unable to answer the questions quickly and correctly. As we don't want to frustrate them with questions that are too difficult, we tend to use a milder level of difficulty.
We hope that you still had a great children's birthday party!
Best regards from the Stattreisen Hamburg team
5.00 out of 5
Excellent
Recommendation
The guide....guide?! she was great; despite the typical Hamburg weather, everything went well, to everyone's satisfaction!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
11/24/2023Frau M.
4.60 out of 5
Excellent
Recommendation
Neele was a really great city guide, it was fun to listen to her and answer her questions. Thank you very much!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
11/21/2023Anonymously
4.60 out of 5
Excellent
Recommendation
Guided tour individually possible
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
11/13/2023Ingrid S.
5.00 out of 5
Excellent
Recommendation
We had a very lively, entertaining and interesting tour of the Reeperbahn. Despite the rain, we had a lot of fun. With insider tips on the pubs, suggestions for future activities and historical reviews. Highly recommended!
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Customer review & rating for:
Stadtführung mit Stattreisen Hamburg e.V.
11/07/2023Anonymously
882 Reviews from
4 other sources
4.53 out of 5
Excellent
4.80 out of 5
Excellent
78 reviews on Google Maps
 
03/25/2024
4.80 out of 5
Excellent
22 reviews on Facebook
 
08/15/2023
4.50 out of 5
Excellent
624 reviews on GetYourGuide
 
10/17/2023
4.50 out of 5
Excellent
158 reviews on TripAdvisor
 
10/19/2023
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* All reviews and experiences about Stattreisen Hamburg e.V. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/08/2022  |  Last update: 03/25/2024   |  Report profile

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