TEFRA Travel Logistics GmbH

The luggage service

TEFRA Travel Logistics GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.77 out of 5
Excellent
1,622 Reviews
Contact information
The luggage service with included all-round carefree guarantee

Contact information

TEFRA Travel Logistics GmbH
Obenhauptstraße 2
22335 Hamburg
Germany
Directions

Images & Videos

98% Recommended
5 stars 1,320
4 stars 178
3 stars 25
1 star 5
Excellent (4.83)
Cost-performance ratio
Excellent (4.56)
Top competencies

Reliability

4.81 out of 5
102 Reviews

Quality

4.75 out of 5
103 Reviews

Customer satisfaction

4.72 out of 5
102 Reviews

1,536 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
4.67 out of 5
Excellent
Recommendation
Punctual and reliable
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Customer review & rating for:
TEFRA Gepäckservice
06/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We were particularly satisfied with the smooth transportation of our suitcases on both the outward and return journeys.
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Customer review & rating for:
TEFRA Gepäckservice
06/18/2024Ursula S.
4.00 out of 5
Good
Recommendation
I don't know the website as we booked through the travel agency. Otherwise everything went very well. A very friendly driver and the luggage was there before us as agreed. Again and again.
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Customer review & rating for:
TEFRA Gepäckservice
06/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything went as booked. Suitcases were there on time on the day of departure. The return journey also went smoothly. No damage to the suitcase. I would do it again at any time. High praise.
Thank you very much
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Customer review & rating for:
TEFRA Gepäckservice
06/18/2024Heidi R.
4.00 out of 5
Good
Recommendation
Suitcase was picked up in front of the cabin (ship) and delivered at home at the agreed time.
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Customer review & rating for:
TEFRA Gepäckservice
06/17/2024Kern, H.
4.67 out of 5
Excellent
Recommendation
Everything fits. Perfect from collection to delivery.
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Customer review & rating for:
TEFRA Gepäckservice
06/17/2024Andreas R.
4.33 out of 5
Good
Recommendation
The customer service is top, quick call back and prompt handling of a change (change to the return delivery date).
We would like to have access to the tracking from the iPhone or iPad.
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Customer review & rating for:
TEFRA Gepäckservice
06/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Hello everyone,
I don't need to write much here, everything worked out to our complete satisfaction and I will be booking the luggage service with Tefra again on my next trip.
Keep up the good work ⭐️⭐️⭐️⭐️⭐️
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Customer review & rating for:
TEFRA Gepäckservice
06/14/2024Anonymously
4.33 out of 5
Good
Recommendation
It all worked out wonderfully
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Customer review & rating for:
TEFRA Gepäckservice
06/12/2024Anonymously
4.67 out of 5
Excellent
Recommendation
Moin, appointments were kept to the point, the driver was extremely friendly!
I will use this service again and again - thank you very much.
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Customer review & rating for:
TEFRA Gepäckservice
06/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I used the service for the first time. I can only recommend it Super punctual collection and redelivery. Really very nice telephone contact and the drivers are also great. And importantly, no damage whatsoever. TEFRA will make my next trip easier again.
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Customer review & rating for:
TEFRA Gepäckservice
06/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Reliable and punctual collection and return of suitcases.
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Customer review & rating for:
TEFRA Gepäckservice
06/11/2024Anonymously
4.50 out of 5
Excellent
Recommendation
Fast pickup and delivery nice driver
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Customer review & rating for:
TEFRA Gepäckservice
06/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Punctual and good delivery, anytime again.
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Customer review & rating for:
TEFRA Gepäckservice
06/11/2024Anonymously
4.67 out of 5
Excellent
Recommendation
Very neat and punctual delivery
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Customer review & rating for:
TEFRA Gepäckservice
06/11/2024Anonymously
4.33 out of 5
Good
Recommendation
Great, uncomplicated service all round!
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Customer review & rating for:
TEFRA Gepäckservice
06/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
This is the 2nd time we have used your service and we are very satisfied.
We would use you again and again.
Anneliese and Uwe
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Customer review & rating for:
TEFRA Travel Logistics GmbH
06/11/2024Uwe K.
4.00 out of 5
Good
Recommendation
Tefra even the service at the airport there and pick up was top.
What was grottenschlecht was the pickup and bring home, incomprehensible driver and uncooperative service here absolutely not suitable and not recommended otherwise tefra is absolutely top thank you very much 😊
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Customer review & rating for:
TEFRA Gepäckservice
06/11/2024Anonymously
TEFRA Travel Logistics GmbH Comment from TEFRA Travel Logistics GmbH:
Hello and thank you very much for taking the time to write your review. We are sorry that the driver was uncooperative. What you are complaining about here is not in our interest and this is not how the service should actually work. If you let us know the order number (by e-mail), we will contact the station responsible and get back to you. Best regards, Your TEFRA Team
4.67 out of 5
Excellent
Recommendation
Pick-up and delivery were on time and it was also picked up/delivered from/to the front door
I would use them again and again.
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Customer review & rating for:
TEFRA Gepäckservice
06/11/2024Hansine S.
5.00 out of 5
Excellent
Recommendation
Everything is fine - gladly again :-)
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Customer review & rating for:
TEFRA Gepäckservice
06/05/2024B.
86 Reviews from
3 other sources
4.59 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
08/04/2023
5.00 out of 5
Excellent
11 reviews on Facebook
 
09/22/2020
4.50 out of 5
Excellent
71 reviews on Google Maps
 
06/18/2024
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All reviews and experiences about TEFRA Travel Logistics GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/07/2017  |  Last update: 06/18/2024   |  Report profile

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