In June 2022 installation of the heat pump for the KW 37/38 get communicated. Since then, zero information more, despite multiple requests. Now is week 37 and we feel slowly fooled. Not to be recommended, unserious and not professional.
Addendum March 2023: the organized irresponsibility, accounting catastrophic, even registered letters to management are ignored. One tells ..umpteen people on the phone over and over again the same thing, the next knows then again of nothing. A disgrace !
We regret that you have experienced some inconvenience.
We would be happy to get to the bottom of the above-mentioned incident, but we do not have your name or the relevant construction project.
If you contact us via our service form (thermondo.de/service), we can record the required information and examine the case in detail to hopefully find a suitable solution for you.
Thank you very much and best regards,
Your thermondo team