everii Frankfurt GmbH

PROAD | Agency Software | Project Management Software | ERP Software

everii Frankfurt GmbH
4.50 out of 5
Excellent
270 Reviews
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Contact information
The management software for companies:

Fits like a tailor-made suit - Less stress and more success: PROAD becomes your virtual memory! Organize your workday and gain more time for creative work and fun in your core business.

Contact information

everii Frankfurt GmbH
Hanauer Landstraße 126-128
60314 Frankfurt am Main
Germany
Directions

Contact person
Michael Schmiechen

Opening hours

Websites

Social Media

95% Recommended
5 stars 170
4 stars 67
1 star 7
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.73)
Cost-performance ratio
Good (4.19)
Top competencies

Customer support

4.80 out of 5
41 Reviews

Problem comprehension

4.67 out of 5
42 Reviews

Timeliness

4.79 out of 5
39 Reviews

250 Reviews on ProvenExpert.com

4.55 out of 5
Excellent
4.93 out of 5
Excellent
Recommendation
We thank Mr. Gaziano for his understanding of our situation and the quick solution.
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Customer review & rating for:
PROAD Software GmbH
09/19/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Super Mr. Kaufmann, very analytical approach and problem solved.
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Customer review & rating for:
PROAD Software GmbH
07/26/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Once again quick help. Thank you.
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Customer review & rating for:
PROAD Software GmbH
03/20/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Good and fast support in case of problems.
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Customer review & rating for:
PROAD Software GmbH
11/08/2022Anonymously
1.00 out of 5
Poor
From a technical point of view: it couldn't be worse. 6 seconds loading time to open a ticket?
An absolute disaster for working. No links to tickets, no dependencies, every few hours or when reloading the page you have to log in again. Excel is much more intuitive and faster.
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Customer review & rating for:
PROAD Software GmbH
10/19/2022Anonymously
1.00 out of 5
Poor
I have used time booking tools over 20 years and this is by far the worst software I've ever worked with! There are major issues with the product which must be changed otherwise I don't see smart companies extend their contract after the first year!!!!!
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Customer review & rating for:
PROAD Software GmbH
07/08/2022Shahpar Seidel
1.25 out of 5
Poor
I am trying to get into this program. Nothing is intuitive to find... simply fristrating.
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Customer review & rating for:
PROAD Software GmbH
05/19/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Worked out great again, very friendly. Thank you.
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Customer review & rating for:
PROAD Software GmbH
04/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
An unqualified YES.
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Customer review & rating for:
PROAD Software GmbH
12/09/2021Anonymously
4.72 out of 5
Excellent
Recommendation
ProAD is a well-suited solution for our purposes and has fully established itself in the agency's daily routine in 3 months. The setup and the roll-out in the team was well prepared by JD, everything went very smoothly. There is room for improvement in the areas of intuitive operation and responsive design, although the stronger competitors in this area also offer significantly less depth. After some adjustments and optimizations in the internal workflow, we are now at a stage where we would buy ProAD again and also recommend it.
Finally, the support and customer service are exemplary.
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Customer review & rating for:
PROAD Software GmbH
12/07/2021Kai Grützemann
everii Frankfurt GmbH Comment from everii Frankfurt GmbH:
Dear Mr. Grützemann. Thank you very much for your positive review, which we appreciate very much! Kind regards Michael Schmiechen
4.80 out of 5
Excellent
Recommendation
PROAD facilitates our daily agency work to a considerable extent. We have been using PROAD for several years now. Initially, we started with our master data, projects and time recording. In the meantime, we have added project management via tasks and project planning. Thanks to the modular structure, we were able to start with exactly those areas that were important to us and add further areas step by step.
We can no longer imagine our daily agency life without PROAD.
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Customer review & rating for:
PROAD Software GmbH
08/11/2021Anonymously
1.47 out of 5
Poor
As an agency, we have been customers there for a long time, the solution works more badly than right, errors are not corrected and if only with billing of the effort, no one can answer detailed questions, but the time is still billed. If we were with our data are so trapped in the system we would be long gone from there.
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Customer review & rating for:
PROAD Software GmbH
07/14/2021M. Menke
everii Frankfurt GmbH Comment from everii Frankfurt GmbH:
Dear Mr. Menke. Thank you for your frank feedback. We would be happy to address your issues. Assuming you agree, we will get in touch with you.
5.00 out of 5
Excellent
Recommendation
Fast implementation of the requirement
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Customer review & rating for:
PROAD Software GmbH
07/08/2021Anonymously
5.00 out of 5
Excellent
Recommendation
So far all my inquiries/problems have been answered professionally.
And there are no "stupid" questions :-)
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Customer review & rating for:
PROAD Software GmbH
06/28/2021Sabine Lipowsky
3.00 out of 5
Average
Recommendation
A personal/tel. Contact regarding problems/technical support is very difficult, since contact persons only respond by mail - even if a callback is requested. As a small company without a separate system administrator, it is rather tedious to deal with mail ping-pong correspondence and the associated time delays and internal effort.
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Customer review & rating for:
PROAD Software GmbH
05/18/2021Thomas Schulz
5.00 out of 5
Excellent
Recommendation
Thanks for the patience and quick feedback
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Customer review & rating for:
PROAD Software GmbH
05/12/2021Anonymously
4.93 out of 5
Excellent
Recommendation
The consulting is top, every "problem/topic" is addressed and implemented in a targeted, professional and flexible manner.
The training is very understandable and goal-oriented.
I feel very well advised and there are no "stupid questions".
Thank you Mr. Kaufmann :-)
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Customer review & rating for:
PROAD Software GmbH
04/22/2021Sabine Lipowsky
everii Frankfurt GmbH Comment from everii Frankfurt GmbH:
Thank you very much for your feedback! We appreciate it very much!
5.00 out of 5
Excellent
Recommendation
My question was answered directly and a request was recorded independently. Great support.
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Customer review & rating for:
PROAD Software GmbH
04/22/2021Anonymously
4.78 out of 5
Excellent
Recommendation
I am 100% convinced of the PROAD software and the product matched excellently with our needs as a digital agency. The support is excellent. Especially in the early days, there are a lot of customization options. We were advised very quickly, efficiently and expertly ... and the whole thing on a very pleasant and personal level. More is not possible!
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Customer review & rating for:
PROAD Software GmbH
04/20/2021Arne Cordes
everii Frankfurt GmbH Comment from everii Frankfurt GmbH:
Thank you very much, Mr. Cordes for this positive feedback. We are very happy about it!
5.00 out of 5
Excellent
Recommendation
Took quite a long time to get a call back (over an hour!), but then the problem was solved quickly and competently.
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Customer review & rating for:
PROAD Software GmbH
03/09/2021Anonymously
20 Reviews from
2 other sources
3.86 out of 5
Good
4.30 out of 5
Good
9 reviews on Google
 
02/26/2023
3.50 out of 5
Good
11 reviews on trusted
 
07/22/2023
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All reviews and experiences about everii Frankfurt GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/11/2019  |  Last update: 12/09/2023   |  Report profile

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