Kreuzfahrt-Planer

Marita Hansel | Reisebüro Georgsmarienhütte | Cruise Ocean, River, Rail

Kreuzfahrt-Planer
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.82 out of 5
Excellent
247 Reviews
Contact information
Welcome to the fascinating world of vacation on the water! We are all about unforgettable adventures on the waves of the world's oceans. The Cruise Planner is more than just a travel agency - we are your personal trailblazers for extraordinary...

Contact information

Kreuzfahrt-Planer
Oeseder Straße 79
49124 Georgsmarienhütte
Germany
Directions

Contact person
Kreuzfahrt-Planer VuV GmbH; Kreuzfahrt Reisebüro Marita Hansel

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98% Recommended
5 stars 172
4 stars 26
2 stars 0
1 star 0
Excellent (4.77)
Cost-performance ratio
Good (4.37)
Top competencies

Customer loyalty

4.67 out of 5
49 Reviews

Expertise

4.72 out of 5
36 Reviews

Professionalism

4.82 out of 5
34 Reviews

204 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
4.56 out of 5
Excellent
Recommendation
Because it took some of the work off my hands and supported me well in certain decisions
Show original
Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
05/26/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-) Please let us know what you missed in our services.
5.00 out of 5
Excellent
Recommendation
Everything went according to our expectations. Everything was great.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - Feedback
05/25/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review :-)))
5.00 out of 5
Excellent
Recommendation
Everything was super coherent, with Mrs. Hansel we had a great consultant for our first cruise.
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer
05/20/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
:-))) Thank you very much, I appreciate your praise!
5.00 out of 5
Excellent
Recommendation
I have already booked cruises with Ms. Hansel in the past and will continue to do so because the service is simply top! Ms. Hansel is available by email even at weekends and takes care of everything immediately, so that you really feel professionally looked after and in good hands!
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Customer review & rating for:
Kurze Buchung - kurzes Feedback
05/17/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review! We are delighted and will continue to do everything we can to ensure that you are satisfied with us!
5.00 out of 5
Excellent
Recommendation
Various alternatives and offers are competently presented in accordance with your wishes.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
05/15/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review :-))) We do everything to make sure you are satisfied!
5.00 out of 5
Excellent
Recommendation
Mrs. Hansel's planning was perfect from day one.
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Customer review & rating for:
Zurück von Ihrer Kreuzfahrt - Feedback
05/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review! :-)))
5.00 out of 5
Excellent
Recommendation
Everything was very well organized and you were not left alone no matter what question you had !!!!
Mega nice and top advice, you were simply in good hands !!!!!
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Customer review & rating for:
Zurück von Ihrer Kreuzfahrt - Feedback
04/05/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
A big thank you :-))) for your words of praise. We are delighted that you feel you are in good hands with us!
5.00 out of 5
Excellent
Recommendation
The entire consultation was great, everything went very well. Many thanks again.
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Customer review & rating for:
Kurze Buchung - kurzes Feedback
04/05/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) for the great rating and the praise!
5.00 out of 5
Excellent
Recommendation
It was very pleasant to have a consultation appointment that was not disturbed by anything. Ms. Hansel answered all my questions about my first cruise. She is very personable and takes every question seriously and gives you the feeling that you are in good hands with her.
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
03/22/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) for the great review. We are happy to do everything we can to make you feel at home with us!
5.00 out of 5
Excellent
Recommendation
Our third cruise, booked with Mrs. Hansel, was again a wonderful experience.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
03/17/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the great review :-)))
5.00 out of 5
Excellent
Recommendation
Competent advice in a relaxed atmosphere
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
02/17/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-)))
4.80 out of 5
Excellent
Recommendation
Ms. Hänsel is a very friendly and competent consultant.
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer - Feedback
02/16/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-)))
5.00 out of 5
Excellent
Recommendation
Super nice conversation with absolute expertise.
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer - Feedback
02/09/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-)))
5.00 out of 5
Excellent
Recommendation
Always friendly and great advice. Customer service is a top priority and the support right up to the end of a cruise is excellent.
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer
01/26/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review :-))) It's great that we can count you among our loyal regular customers!
5.00 out of 5
Excellent
Recommendation
A lot of time is taken for advice, all questions are answered, always available by e-mail, so far only super good experience, also has a plan B if A does not work or goes.
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer
01/06/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your words of praise :-)))
5.00 out of 5
Excellent
Recommendation
As so often before, gladly again. Competent experience.
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer
12/19/2023Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the compliment :-)))
4.75 out of 5
Excellent
Recommendation
Hello
The advice is unique, the wishes and budget for the respective preferences are taken into account.
I only had one buffet meal on the Aida Cosma. The restaurants without a buffet can be recommended without reservation. From the Brauhaus to the Ocean Restaurant and Sushi, everything was delicious.
Lots of leisure activities on the ship such as fitness or volleyball dance course disco etc etc.
Simply a great vacation week.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - Feedback
11/25/2023Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your evaluation :-) If you have any suggestions for us on how we can improve the "execution", please let us know!
3.06 out of 5
Average
Overall, the trip was very interesting and entertaining! Phoenix took very good care of us throughout the trip. However, our guide on the Nile trip was not well trained and performed below average. We heard this very differently from another group who had not booked premium with their guide. We would have needed very little Egyptian currency throughout the trip. The dealers, ranging from dubious to highly reputable, preferred euros in coins or paper money. We found Ms. Hansel's availability to be below average
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Customer review & rating for:
Zurück von Ihrer Kreuzfahrt - Feedback
11/18/2023Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you for your honest review! The travel guides are allocated to the individual trips by the local agency, unfortunately we have no influence on this when booking. This also has nothing to do with the "Premium" label, which only refers to the quality of the ships. We recommend that you submit a complaint regarding the "below-average" travel guide to Phoenix Reisen - either directly or via us! Our availability was really not good in the weeks before your departure and the processing always took a few days, even if we had to wait for answers from the service providers. We now reply within 24 hours again.
5.00 out of 5
Excellent
Recommendation
Prompt advice with presentation of various alternatives, unproblematic communication, offer for further services received
Show original
Customer review & rating for:
Zurück von Deiner Kreuzfahrt - Feedback
11/12/2023Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review :-)))
5.00 out of 5
Excellent
Recommendation
Competent and very friendly advice, with all our wishes in mind. We were very satisfied!
Show original
Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer
10/30/2023Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the great review :-))) Please feel free to recommend us!
43 Reviews from
5 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
19 reviews on Google Maps
 
11/26/2023
5.00 out of 5
Excellent
19 reviews on Google Maps
 
11/20/2023
5.00 out of 5
Excellent
2 reviews on Yelp
 
03/05/2023
5.00 out of 5
Excellent
2 reviews on golocal
 
05/03/2021
5.00 out of 5
Excellent
1 review on Facebook
 
07/23/2020
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All reviews and experiences about Kreuzfahrt-Planer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/30/2021  |  Last update: 05/28/2024   |  Report profile

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