Panda Tierversicherung

Dog health insurance, surgery and liability insurance

Panda Tierversicherung
48 Reviews i
published (80%)
out of 60 reviews
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Contact information
PANDA pet insurance offers more than just comprehensive protection at great prices. Together with our insurance community we want to support projects in the field of animal welfare and environmental protection. which is why Panda donates a part of its sales to important projects of our partner organizations.
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Contact information

Panda Tierversicherung
Mühlenstr. 8a
14167 Berlin
Germany
Directions

Contact person
Hannah Richter

Opening hours

Wednesday 08:00 am-06:00 pm

Websites

Social Media

Review from 04/18/2023  
1.60 out of 5
Fair
Quality
Value
Services
Implementation
Consulting
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Top competencies

Professionalism

5.00 out of 5
4 Reviews

Customer satisfaction

5.00 out of 5
4 Reviews

Sustainability

5.00 out of 5
4 Reviews

48 Reviews on ProvenExpert.com

1.60 out of 5
Fair
Have had dog health insurance Comfort for 3 months. Submitted a bill two weeks ago and have not received a response yet. And the vet bill would also not be reimbursed yet. By mail I get no answer. Am disappointed. The promises are empty. I do not know where all the reviews with 5 stars come from.
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Customer review & rating for:
Panda Tierversicherung
04/18/2023Anonymously
Panda Tierversicherung Comment from Panda Tierversicherung:
Good day, we apologize very much for your waiting time. Unfortunately, spring is particularly claims-intensive for us every year, which is why we are currently experiencing waiting times of up to three weeks. We are making every effort to work through this period of increased claims volume as quickly as possible and quickly return to our usual short processing times.
Usually, veterinary invoices for the PANDA protection budget are paid within 48 hours and more complex veterinary invoices within a maximum of 5 days.
I ask for your understanding and thank you on behalf of my team for your patience.

Many warm regards and have a nice evening,
Hannah from the PANDA team
5.00 out of 5
Excellent
Recommendation
The best health insurance available in Germany!!!!!!!!!!
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Customer review & rating for:
Panda Tierversicherung
04/06/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very professional and helpful in every way!!! I can only recommend to everyone!
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Customer review & rating for:
Panda Tierversicherung
11/26/2021Anonymously
5.00 out of 5
Excellent
Recommendation
One can see immediately that they love animals which reassured me a lot. Would definitely recomend.
Customer review & rating for:
Panda Tierversicherung
11/12/2021T.
5.00 out of 5
Excellent
Recommendation
I am completely satisfied with the services offered by this insurance company, which demonstrates its professionalism in terms of insurance contract offers, client service activity and the excellence of its guarantees.
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Customer review & rating for:
Panda Tierversicherung
11/06/2021Anonymously
4.80 out of 5
Excellent
Recommendation
Quick uncomplicated processing, top price / performance ratio!
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Customer review & rating for:
Panda Tierversicherung
10/27/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Super advice, and quick help when needed
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Customer review & rating for:
Panda Tierversicherung
10/25/2021Z.
5.00 out of 5
Excellent
Recommendation
Super service, great team, quick turnaround
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Customer review & rating for:
Panda Tierversicherung
10/24/2021Anonymously
4.53 out of 5
Excellent
Recommendation
Am thrilled, finally a contemporary offer in this very special area of insurance, top!
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Customer review & rating for:
Panda Tierversicherung
10/24/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Nothing is too good for our loved ones
Customer review & rating for:
Panda Tierversicherung
10/24/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Top insurance for dogs. Smooth settlement of vet bills. Highly recommended!
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Customer review & rating for:
Panda Tierversicherung
10/23/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Super service!
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Customer review & rating for:
Panda Tierversicherung
10/23/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very satisfied always been
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Customer review & rating for:
Panda Tierversicherung
10/23/2021J.
5.00 out of 5
Excellent
Recommendation
My dog Astra needed a hip replacement. The insurance company covered the costs without any problems. I don't have much experience with insurance, but I can say that everything went smoothly with Panda.
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Customer review & rating for:
Panda Tierversicherung
10/23/2021C.
5.00 out of 5
Excellent
Recommendation
Super service, great team, I can only recommend!
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Customer review & rating for:
Panda Tierversicherung
10/23/2021Birgit & P.
5.00 out of 5
Excellent
Recommendation
Straight forward. Excellent and efficient service with a high level of competence
Customer review & rating for:
Panda Tierversicherung
10/23/2021P.
5.00 out of 5
Excellent
Recommendation
Quick accessibility and they quickly found a solution for our new family member, so we can definitely recommend ProvenExperts.
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Customer review & rating for:
Panda Tierversicherung
10/23/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Top advice! I can only recommend!
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Customer review & rating for:
Panda Tierversicherung
10/23/2021C.
5.00 out of 5
Excellent
Recommendation
Young dynamic team
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Customer review & rating for:
Panda Tierversicherung
10/23/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Everything Too! Am very satisfied with the service. Thanks a lot
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Customer review & rating for:
Panda Tierversicherung
10/23/2021E.
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* All reviews and experiences about Panda Tierversicherung are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/22/2021  |  Last update: 04/19/2023   |  Report profile

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