Reisebüro Schöne

Travel agency

Reisebüro Schöne
1,044 Reviews i
published (99 %)
out of 1,047 reviews
Contact information
We are an old established travel agency. However, are always up to date in the advice and technology.
We bring a lot of experience in the consultation around your dream trip.
The company was founded more than 50 years ago. This stands for quality and consistency.
With us they get any kind of travel, and this operator and independent of the company.

Contact information

Reisebüro Schöne
Alt-Rudow 63
12355 Berlin
Germany
Directions

Contact person
Reisebüro Schöne, Citycenter Rudow

Images & Videos

Review from 04/01/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Performance
Consulting
Top competencies

Customer loyalty

4.91 out of 5
147 Reviews

Customer satisfaction

4.90 out of 5
145 Reviews

Efficiency

4.79 out of 5
134 Reviews

957 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Ms. Dusek processed my request for our long-term vacation quickly and professionally. She compared all the providers and reserved the best offer for me in a way that I could understand. She checked on her own initiative why there was a new category in the resort I wanted and what it included. This travel agency doesn't just do the bare minimum, it does everything that needs to be done! I am very satisfied again, this is my 6th trip that I have booked here, but certainly not my last.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
04/01/2024G.
3.90 out of 5
Good
Recommendation
I would be pleased if a free text was also offered, with which one was not satisfied !!!
At the time I booked a trip, all "counters" were occupied and the different conversations led to the fact that I understood my customer advisor very badly, so there were some misunderstandings when booking a trip, which fortunately could be cleared up quite quickly, because as a customer you can now also look at your "own" screen and can follow everything very well, what is happening in the booking process ... !!!
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/29/2024Anonymously
4.70 out of 5
Excellent
Recommendation
We are well advised to go to Reisebüro Schöne because we get very good advice there!!!
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/25/2024Günter K.
4.80 out of 5
Excellent
Recommendation
Wishes are taken into account and attempts are made to fulfill/find them. There is also enough time due to appointments.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/22/2024Tanja B.
5.00 out of 5
Excellent
Recommendation
About the exceptionally friendly advice.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/21/2024Manuela S.
5.00 out of 5
Excellent
Recommendation
When I book through a travel agency, I always like to contact Ms. Dusek.
Competent, friendly and very reliable.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/15/2024Anke W.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the advice
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/15/2024Tanja L.
5.00 out of 5
Excellent
Recommendation
Very nice and competent advice. We found what we were looking for.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Super friendly and very interested in finding the right thing. Can only be recommended
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/13/2024Dennis M.
5.00 out of 5
Excellent
Recommendation
We have been loyal customers for 30 years.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/13/2024Nicoletta B.
5.00 out of 5
Excellent
Recommendation
With pleasure, again and again.

Yes, I would recommend Reisebüro Schöne to others.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/11/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Very good advice, have always been satisfied.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/11/2024Rosemarie H.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. H.,

Thank you very much for your kind words! We are delighted to hear that you were always satisfied with our advice. Your positive feedback motivates us to continue offering first-class service. If you have any further questions or concerns, please do not hesitate to contact us.

Yours sincerely,

SCHÖNE Travel Agency
4.60 out of 5
Excellent
Recommendation
They were nice and friendly
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/09/2024Angela J.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. J.,

Thank you very much for your positive review! We are very pleased to hear that you were satisfied with our service. Our team attaches great importance to being nice and friendly in order to make your stay pleasant. We hope to welcome you again soon.
With kind regards,

SCHÖNE Travel Agency
5.00 out of 5
Excellent
Recommendation
Super!,great conversation,price-performance ratio in order,very service-oriented,very friendly and nice,is

to my needs, active listening perfect, thank you, gladly book again, lg Sabine Müller
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/07/2024Sabine M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. Müller,

We are extremely pleased with your positive review! It was a pleasure to speak with you and ensure that your needs were met. Our commitment to excellent service and value for money is at the heart of everything we do. We appreciate your praise for our active listening and friendly atmosphere.

We would be very pleased to welcome you back soon. If you have any further questions or concerns, please do not hesitate to contact us.

With kind regards,

SCHÖNE Travel Agency
5.00 out of 5
Excellent
Recommendation
Everything was handled very professionally.
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Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/06/2024Brigitte Renate B.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. B.,

Thank you very much for your positive review! 😊 We are delighted that you were satisfied with our services and found everything to be very professional. Your satisfaction is our greatest concern. We will be happy to assist you with any further travel plans. 🌍✈️

Best regards,
SCHÖNE Travel Agency
5.00 out of 5
Excellent
Recommendation
Very nice and competent staff
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/06/2024Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much. :-)
5.00 out of 5
Excellent
Recommendation
Super nice and professional advice great service always happy to return
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/06/2024Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
You are also welcome back at any time.
4.20 out of 5
Good
Recommendation
We felt very comfortable and were well advised.
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
03/05/2024Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Mr. W,

Thank you for your positive review! 😊 We are very pleased to hear that you felt comfortable with us and were satisfied with our advice. Your satisfaction is our greatest goal!

In order to achieve the full 5 stars, we would like to know what we can do even better. Your feedback is important to us! Please let us know how we can make your next visit even more enjoyable.

We look forward to welcoming you back soon and will be happy to assist you at any time.

Best regards,
SCHÖNE travel agency 😊🌟
5.00 out of 5
Excellent
Recommendation
With the advice of Ms. Suppa
Show original
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
02/23/2024Monika R.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Ms. Radke,

Thank you very much for your positive review.
We are very pleased to hear that you were satisfied with the advice you received from Ms. Suppa.
Our team attaches great importance to providing our customers with a first-class service. We hope that we can continue to support you with your travel plans in the future.

It would be a pleasure to welcome you again in our travel agency. If you have any further questions or requests, please do not hesitate to contact us.

With kind regards,

SCHÖNE Travel Agency
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Reiseplanung Beratung/Buchung/Stornierung/Umbuchung 1.2024
02/23/2024Sascha L.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Mr. Leppin,

Thank you very much for your positive evaluation and the praise for our fast processing.
We are pleased that we were able to meet your expectations.

Kind regards,

SCHÖNE Travel Agency
87 Reviews from
4 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
15 reviews on Facebook
 
10/22/2023
5.00 out of 5
Excellent
1 review on Cylex
 
02/07/2022
5.00 out of 5
Excellent
1 review on 11880.com
 
12/23/2023
4.80 out of 5
Excellent
70 reviews on Google Maps
 
04/02/2024
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* All reviews and experiences about Reisebüro Schöne are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/31/2021  |  Last update: 04/13/2024   |  Report profile

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