Reisebüro Schöne

Travel agency

Reisebüro Schöne
TOP SERVICE PROVIDER 2023
TOP RECOMMENDATION 2023
4.84 out of 5
Excellent
682 Reviews
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Contact information
We are an old established travel agency. However, are always up to date in the advice and technology.
We bring a lot of experience in the consultation around your dream trip.
The company was founded more than 50 years ago. This stands for quality and consistency.
With us they get any kind of travel, and this operator and independent of the company.
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Contact information

Reisebüro Schöne
Alt-Rudow 63
12355 Berlin
Germany
Directions

Contact person
Reisebüro Schöne, Citycenter Rudow

Opening hours

Friday 09:00 am-07:00 pm

Websites

Social Media

99% Recommended
5 stars 541
4 stars 75
1 star 0
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.86)
Cost-performance ratio
Excellent (5.00)
Top competencies

Customer satisfaction

4.93 out of 5
99 Reviews

Customer loyalty

4.89 out of 5
100 Reviews

Efficiency

4.82 out of 5
91 Reviews

624 Reviews on ProvenExpert.com

4.84 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
It was taken a lot of time, a detailed consultation, as well as every wish was taken into account.
Can it the travel agency really only recommend and we will visit it every year. A big
Thanks goes to Mrs. Suppa.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
07/06/2023Bahar C.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your positive evaluation!
We are pleased that we could convince you with our detailed advice and consideration of your wishes.
We will continue our efforts to provide you with the best possible service.
Yours sincerely, Mrs. Suppa and the team of the travel agency SCHÖNE.
5.00 out of 5
Excellent
Recommendation
A very friendly, service-oriented travel agency! Inquiries are processed quickly, when booking there are good ideas beyond the wishes of the customers and any problems are solved quickly and professionally. We have been booking there for years and are extremely satisfied.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
07/06/2023Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your review! We are pleased to hear that you are so satisfied with our travel agency SCHÖNE. We place great emphasis on friendly and service-oriented customer service and always strive to process requests quickly and provide good ideas for your bookings. It is important to us to go beyond your wishes and to solve possible problems professionally. Your long-term loyalty and satisfaction mean a lot to us. We sincerely thank you for your trust and look forward to helping you plan your travels in the future.
5.00 out of 5
Excellent
Recommendation
Super service and a great effort of the team. Very, very happy to return.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
05/06/2023Stefanie F.
Reisebüro Schöne Comment from Reisebüro Schöne:
We also say : very very happy to come back.
Greetings
Travel agency SCHÖNE
5.00 out of 5
Excellent
Recommendation
I have been a happy customer of Reisebüro Schöne for several years now, and I have also regularly recommended it to others. As in the past, I was very well looked after and everything went smoothly. Even though my vacation plan was quite short notice. The resort and the hotel was just to my taste. I will definitely vacation on this island again. I enjoyed a wonderful vacation with my family. Thank you for your great recommendation.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
31/05/2023Manuela E.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your review! We are very pleased that you have been a happy customer of our travel agency Schöne for several years and that you recommend us regularly. It is great to hear that you were satisfied with our service and the smooth running of your travels in the past.

We are especially pleased that we were able to successfully accommodate your last-minute vacation plans as well. Our goal is to meet your expectations and provide you with a vacation to your liking. It is nice to know that the resort and hotel were exactly what you had in mind.

We thank you for your loyalty and trust in our travel agency. Should you have any further travel plans in the future, we will be happy to assist you again. We will continue to do our best to make your vacation an unforgettable experience.

Thank you again for your positive review and see you next time at Reisebüro Schöne!

With kind regards,
Travel Agency SCHÖNE
5.00 out of 5
Excellent
Recommendation
Mrs. Dusek is a very competent processor
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
30/05/2023Simone K.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you for the positive feedback! I am pleased to hear that you were satisfied with my advice and found me to be a competent consultant.
Your five stars mean a lot to me and I will continue to do my best to help you with your questions and concerns. If you need further assistance in the future, I will be happy to assist you.
Thank you again for your trust!
5.00 out of 5
Excellent
Recommendation
We were at RB Schöne for the first time and had received very good advice without an appointment. Any questions, were answered and ideas even improved. Result that we have booked our summer vacation there of course. And afterwards very good service was also provided. Thank you for everything....
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
30/05/2023M. B.
Reisebüro Schöne Comment from Reisebüro Schöne:
I am glad to hear that you were satisfied with the advice you received at the Schöne travel agency and that your questions were answered. It's great that your ideas were even improved and you ended up booking your vacation there. It is nice to know that you also liked the service after booking. Thank you for your appreciation and we hope you have a wonderful vacation!
5.00 out of 5
Excellent
Recommendation
With the conversations with the employees 💕
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
30/05/2023Franziska Ella Viktoria M.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you for your positive feedback!
I am glad to hear that you were satisfied with our advice.
We place great importance on cordial and professional advice to ensure that our customers feel comfortable and well taken care of.
Thank you again for your feedback!
SCHÖNE travel agency
5.00 out of 5
Excellent
Recommendation
The treatment was top
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
30/05/2023Tanja L.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your feedback!
I am pleased to hear that you were satisfied with our advice. Our goal is to provide the best possible service to our customers and to ensure that their concerns are addressed in the best possible way. If you have any further questions or need further assistance, we would be happy to assist you.
Thank you again for your positive feedback!
Greetings Your travel agency SCHÖNE
5.00 out of 5
Excellent
Recommendation
Very nice advice and you feel very well taken care of. Would book my trip there again at any time. Great! Now we are looking forward to our dream vacation. Thanks a lot
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
30/05/2023Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Wow, thank you so much for your fantastic review! We were really happy that you had such a good time with us. You are a real pro at rating, you know that 😉 .

It's really great that you appreciate our work and service. We always do our best to make sure our customers are happy. And when you find such kind words too, it makes our day all the better!

We hope you'll stop by again soon so we can put another smile on your face. And who knows, maybe you can give us some tips on how to get even better. You seem to be a real expert!

Thanks again for your great review. We wish you all the best and hope you continue to have positive experiences wherever your path takes you.

Kind regards,
The team from SCHÖNE travel agency
5.00 out of 5
Excellent
Recommendation
Ey, guys, am TODAY night from vacation come!!!
Last "An-mailen" I WAS still on vacation!!!
THIS NERVES.
Joachim Scheffler 27.05.2023
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
27/05/2023Joachim S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Hello, welcome back from vacation!
I'm sorry it's bugging you that you're still getting emails while on vacation. It can be frustrating, especially when you've just returned and are still adjusting to the daily routine. Enjoy your time at home and let your vacation resonate! :-) We will take your suggestion for improvement.
Many greetings
Travel agency SCHÖNE
5.00 out of 5
Excellent
Recommendation
Hello Mrs. Beloserow, we are very satisfied with the island, the place Moraitika,the hotel and the facility. Thank you very much for your competent advice and support.
With kind regards K.and G. Lonski
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
25/05/2023Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your positive evaluation. We are pleased that you are satisfied with our performance. Your feedback is very important to us. We will continue to do our best to meet your expectations. Thank you for your trust.
5.00 out of 5
Excellent
Recommendation
Many thanks to the quick and competent advice of my trip November 2023 from Mrs. Dusek.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
25/05/2023Hannelore E.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your positive review. We are very pleased with your positive feedback. It was our pleasure to help you.
5.00 out of 5
Excellent
Recommendation
Mrs. Dusek took a lot of time for us. She advised us very well and responded to our wishes. In addition, the best offer was searched out for us. Now we are very much looking forward to our upcoming vacation. Always gladly again.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
24/05/2023J?rg S.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your positive evaluation. I am extremely pleased that you are satisfied with our performance. Your recognition means a lot to us and encourages us in our efforts to constantly improve our customer service.

Yours sincerely,
SCHÖNE travel agency
5.00 out of 5
Excellent
Recommendation
Our wishes were taken into account and solved perfectly.
We were advised competently and extremely courteously.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
24/05/2023Claudia L.
Reisebüro Schöne Comment from Reisebüro Schöne:
Dear Mrs. L.,

thank you very much for your positive evaluation. We are very pleased to hear that you were satisfied with our service. Your appreciation means a lot to us and we will continue to do our best to continue to meet your expectations.

Sincerely yours,
SCHÖNE Travel Agency
5.00 out of 5
Excellent
Recommendation
The cooperation with Mrs. Dusek is optimal and we would always recommend her. Super, keep it up we are very, very satisfied
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
23/05/2023Ulrich Kurt K.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you for your review and feedback. We appreciate your kind words and positive feedback.
5.00 out of 5
Excellent
Recommendation
For the third time vacation with. Travel agency Schöne booked and very satisfied. We are always so great advice and the staff are all super sweet and take a lot of time to go to wishes and suggestions we will definitely always stay with this travel agency love greetings at this point to the team of the travel agency beautiful
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
18/05/2023Jasmin O.
Reisebüro Schöne Comment from Reisebüro Schöne:
Hello Mrs. Odeh,
Thank you very much for your positive evaluation. I am extremely pleased that you are satisfied with our service. Your recognition means a lot to us and encourages us in our efforts to constantly improve our customer service.

Yours sincerely,
SCHÖNE travel agency
5.00 out of 5
Excellent
Recommendation
Very good support
Show original
Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
18/05/2023Cornelia Maria Heike R.
5.00 out of 5
Excellent
Recommendation
We have already selected several times with Mrs. Dusek trips and then started them.she had only 15 minutes to work and still took the time to take up in advance criteria for a vacation offer, which lasted significantly longer than 15 minutes, thank you.
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
17/05/2023Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you so much for your positive review! I am incredibly happy to hear that you were satisfied with my service. It is always my goal to meet your expectations and provide you with the best experience possible. Your words are a great motivation for me and encourage me to continue to do my best. Thank you so much for taking the time to share your positive review with me. I really appreciate your feedback!
5.00 out of 5
Excellent
Recommendation
We were very well advised and are really looking forward to our trip in September
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
17/05/2023Anonymously
Reisebüro Schöne Comment from Reisebüro Schöne:
I am pleased to hear that my efforts have borne fruit.

If you are planning further trips in the future or have any questions, I will be happy to assist you. It would be my pleasure to welcome you again as my valued customer.

Thank you again for your positive review and I wish you many more wonderful travel experiences!

Best regards,
SCHÖNE travel agency
5.00 out of 5
Excellent
Recommendation
We have been booking our vacations at the Schöne travel agency for years and have always received the best advice and "care". We would like to express our special thanks to Mrs. Dusek, who always has an open ear for us and has always found what we wanted. So, for us it is certain, when booking a vacation, then in the travel agency Schöne!
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Customer review & rating for:
Beratung/Buchung/Stornierung/Umbuchung 2023
17/05/2023Monika K.
Reisebüro Schöne Comment from Reisebüro Schöne:
Thank you very much for your positive review! I am incredibly pleased to hear that you are satisfied with my help. Your positive feedback is a great motivation for me to continue to do my best and assist you with your concerns. If you have any further questions or concerns, please do not hesitate to contact me at any time. Thank you again for your support!
58 Reviews from
4 other sources
4.76 out of 5
Excellent
5.00 out of 5
Excellent
10 reviews on Facebook
 
20/11/2022
5.00 out of 5
Excellent
1 review on Cylex
 
07/02/2022
5.00 out of 5
Excellent
1 review on 11880.com
 
01/10/2019
4.70 out of 5
Excellent
46 reviews on Google Maps
 
21/05/2023
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All reviews and experiences about Reisebüro Schöne are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 31/12/2021  |  Last update: 07/06/2023   |  Report profile

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