Sencurina Bonn

Care in home community - so-called 24 hours care & nursing

Sencurina Bonn
4.67 out of 5
Excellent
55 Reviews
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Contact information
For most people, it is important to remain in their familiar surroundings even in the case of nursing and care and not to have to move into a nursing home. We help you to fulfill this wish. Our qualified nursing and care staff are specially...
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Contact information

Sencurina Bonn
Münsterplatz 23
53111 Bonn
Germany
Directions

Contact person
Evelyn & Norbert Wrede

Opening hours

Websites

Social Media

100% Recommended
5 stars 12
3 stars 0
2 stars 0
1 star 0
Quality
Care
Maintenance
Service
Atmosphere
Consulting
Excellent (5.00)
Cost-performance ratio
Excellent (4.50)
Top competencies

Personalized service

5.00 out of 5
3 Reviews

Contact person

5.00 out of 5
3 Reviews

Discretion

5.00 out of 5
3 Reviews

13 Reviews on ProvenExpert.com

4.88 out of 5
Excellent
4.00 out of 5
Good
Recommendation
We feel we have received the best advice and support right from the start, both in person on site and by telephone at any time.
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Customer review & rating for:
Sencurina Bonn
03/28/2024Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for your review.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
Mrs. Wrede looked after us in a very friendly, reliable and competent manner. All in all, highly recommended.
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Customer review & rating for:
Sencurina Bonn
02/16/2024Reinhard Tänzer
Sencurina Bonn Comment from Sencurina Bonn:
Many thanks for the words of praise.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
Ms. Wrede deserves special mention for her very comprehensive and extremely friendly communication and handling of our request. Very professional!
Many thanks again
Mrs. Junker
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Customer review & rating for:
Sencurina Bonn
01/05/2024Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for your positive words. We really appreciate you taking the time to rate us.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
All the attendants were very kind and caring
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Customer review & rating for:
Sencurina Bonn
11/04/2023Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for your feedback. We appreciate it very much.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
I can recommend Sencurina Bonn because despite the more than difficult circumstances, a solution was found for us. Many thanks for that.
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Customer review & rating for:
Sencurina Bonn
10/11/2023Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for taking the time to rate us and for the positive words. We appreciate it very much.
Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
Sencurina is always available by phone and mail. This is unique after the experience with services of other companies.
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Customer review & rating for:
Sencurina Bonn
08/21/2023Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you for taking the time to rate us and for the positive words. We appreciate it very much.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
Professional advice, always a quick feedback, small problems were solved in no time.
All around, simply CLASS!
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Customer review & rating for:
Sencurina Bonn
08/21/2023Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for your words of praise. We are grateful that you took the time to rate us.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
Communication is always friendly, direct and constructive. As a relative, I feel seen and taken care of. High praise !
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Customer review & rating for:
Sencurina Bonn
08/20/2023Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for the positive review. We really appreciate that you took the time to rate us.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
It was a very good care in every respect. The friendly nature of the staff helped to quickly build trust and despite little knowledge of German (which was a pity for the conversation) everything worked.
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Customer review & rating for:
Sencurina Bonn
08/10/2023Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for the positive words. We are glad that you took the time to rate us.

Your Sencurina Team
4.50 out of 5
Excellent
Recommendation
Callbacks were carried out very quickly. The on-site manager was able to convince with a lot of experience and he communicated very openly about any difficulties that might arise (relationship nurse to the person to be cared for). A very professional appearance that was authentic and characterized by experience.
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Customer review & rating for:
Sencurina GmbH
04/05/2021Guido Sodige
Sencurina Bonn Comment from Sencurina Bonn:
Dear Mr. Sodige,

thank you very much for your positive feedback. We are glad that you took the time to rate us.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
The care provided by the Wrede couple was exemplary. Mrs. and Mr. Wrede were always patiently available when something needed to be clarified. Unfortunately, even they could not prevent the arrival of a completely unsuitable person from Poland. She was work-shy, demanding and caused considerable damage to the furniture of the room at her disposal by smoking heavily, contrary to the agreement, and by improper use of sharp cleaning agents. We would have liked to have had more influence on the cooperating Polish agency.
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Customer review & rating for:
Sencurina GmbH
05/28/2020Peter Bennerscheid
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for your praising but also critical words. Unfortunately, even we can't always avoid the fact that among many good caregivers there is sometimes a bad apple. Feedback like yours helps us to improve our service even further and gives us the opportunity to work on weak points.

Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
In all questions and assistance so far, always a personal, immensely friendly and extremely understanding contact. A double care with 2 family members, one of whom is bedridden, certainly a challenge for all involved in the situation. All the nicer that our wishes have been fulfilled in everything so far. Thanks to Sencurina, our 2 dear relatives are allowed to spend their autumn of life at home and have quickly realized how much additional quality of life has been opened up by the caregivers who are attuned to their needs...thanks to Sencurina! 5 stars from us as a family!!!
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Customer review & rating for:
Sencurina GmbH
08/06/2019C. Wiesel
Sencurina Bonn Comment from Sencurina Bonn:
Dear family W.,
we are glad that we could help you and that you are satisfied with our service.
Your Sencurina Team
5.00 out of 5
Excellent
Recommendation
Rating for:
Sencurina Bonn
09/12/2023Anonymously
Sencurina Bonn Comment from Sencurina Bonn:
Thank you very much for your positive review.

Your Sencurina Team
42 Reviews from
1 other source
4.60 out of 5
Excellent
4.60 out of 5
Excellent
42 reviews on Pflegehilfe
 
05/24/2023
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All reviews and experiences about Sencurina Bonn are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/23/2023  |  Last update: 05/08/2024   |  Report profile

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