TEFRA Travel Logistics GmbH

The luggage service

TEFRA Travel Logistics GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.78 out of 5
Excellent
1,576 Reviews
Contact information
The luggage service with included all-round carefree guarantee

Contact information

TEFRA Travel Logistics GmbH
Obenhauptstraße 2
22335 Hamburg
Germany
Directions

Images & Videos

98% Recommended
5 stars 1,285
4 stars 170
3 stars 25
1 star 5
Excellent (4.83)
Cost-performance ratio
Excellent (4.56)
Top competencies

Reliability

4.81 out of 5
102 Reviews

Quality

4.75 out of 5
103 Reviews

Customer satisfaction

4.72 out of 5
102 Reviews

1,493 Reviews on ProvenExpert.com

4.79 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Great communication with customer service. The transportation of the suitcase from home to the vacation destination (Timmendorfer Strand) and back was excellent. Arrived on time and without damage. The online ordering and payment was excellent. The next vacation may come and TEFRA may transport our heavy suitcase. Many thanks for the service! đŸ€—â˜€ïž
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Customer review & rating for:
TEFRA GepÀckservice
05/29/2024Bernd S.
5.00 out of 5
Excellent
Recommendation
Unfortunately, I had to cancel the luggage transport because I had given the wrong ship name. But I will book again
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Customer review & rating for:
TEFRA GepÀckservice
05/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Alles i.O.
Customer review & rating for:
TEFRA GepÀckservice
05/28/2024Konrad H.
4.67 out of 5
Excellent
Recommendation
We would always come back to Tefra.
All pick-up and delivery times met exactly. Super service.
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Customer review & rating for:
TEFRA GepÀckservice
05/27/2024Anonymously
4.67 out of 5
Excellent
Recommendation
Reliable receipt and execution of the transport order.

Best regards
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Customer review & rating for:
TEFRA GepÀckservice
05/24/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Super service, thank you. Suitcases were in front of our apartment door, although we had not heard the doorbell ring. (Doorbell defective)
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Customer review & rating for:
TEFRA GepÀckservice
05/23/2024Peter S.
5.00 out of 5
Excellent
Recommendation
Fast, punctual, friendly driver.
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Customer review & rating for:
TEFRA GepÀckservice
05/22/2024Anonymously
5.00 out of 5
Excellent
Recommendation
For us somewhat older passengers, the transportation of our suitcases from home to the ship and back was important. Of course, this worked perfectly. Both employees who picked up and delivered the luggage were very courteous and friendly. The fact that a pair of luggage wheels broke off one of my children's suitcases is not the fault of the company or the staff. This happens all the time with luggage. The recovery of my smartphone, which had been reported as lost, rounds things off positively. As a family, we are certain that we would be happy to use your service again on our next vacation trip.
Kind regards to Hamburg
Rolf Ladek
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Customer review & rating for:
TEFRA GepÀckservice
05/21/2024R.
5.00 out of 5
Excellent
Recommendation
Everything super, very reliable
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Customer review & rating for:
TEFRA GepÀckservice
05/19/2024G.
5.00 out of 5
Excellent
Recommendation
Highly recommended! Suitcases were transported to and from the ship without any problems or delays. Thank you.
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Customer review & rating for:
TEFRA GepÀckservice
05/17/2024Richard W.
5.00 out of 5
Excellent
Recommendation
Mr. Schoop is an enabler! Thank you very much !
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Customer review & rating for:
TEFRA GepÀckservice
05/17/2024T.-E. W.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent when booking by phone
Service very reliable
I can recommend!
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Customer review & rating for:
TEFRA GepÀckservice
05/17/2024Wendorf M.
4.33 out of 5
Good
Recommendation
I have only had very good experiences with TEFRA TRAVEL.
Luggage service and debits were always flawless.
If there were any problems, I was always helped very nicely.
I recommend this luggage service to all my friends and acquaintances.
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Customer review & rating for:
TEFRA GepÀckservice
05/16/2024Astrid v. Schwertzell zu W.
5.00 out of 5
Excellent
Recommendation
Perfect service, will book again in a similar case (train journey).
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Customer review & rating for:
TEFRA GepÀckservice
05/15/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The pastries were picked up as agreed and delivered to the door just as punctually and undamaged! A perfect service!
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Customer review & rating for:
TEFRA GepÀckservice
05/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Punctual and always well informed by e-mail!
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Customer review & rating for:
TEFRA GepÀckservice
05/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Problem-free handling. Absolutely reliable pick-up and delivery to the overnight hotel at the airport, as well as on the return journey. Again and again. Top.
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Customer review & rating for:
TEFRA GepÀckservice
05/14/2024S.
5.00 out of 5
Excellent
Recommendation
From booking to delivery, we are completely satisfied !!!!!!
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Customer review & rating for:
TEFRA GepÀckservice
05/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Luggage was always collected on time and delivered very quickly. Friendly staff. Highly recommended!
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Customer review & rating for:
TEFRA Travel Logistics GmbH
05/13/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Good service, punctuality, we were very satisfied
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Customer review & rating for:
TEFRA GepÀckservice
05/13/2024A.
83 Reviews from
3 other sources
4.59 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google Maps
 
08/04/2023
5.00 out of 5
Excellent
11 reviews on Facebook
 
09/22/2020
4.50 out of 5
Excellent
68 reviews on Google Maps
 
05/25/2024
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All reviews and experiences about TEFRA Travel Logistics GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/07/2017  |  Last update: 05/29/2024   |  Report profile

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