Tour Made GmbH

High-quality electric & push golf trolleys / great value for money 🏌️

Tour Made GmbH

TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.86 out of 5
Excellent
1,113 Reviews
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Tour Made® and Haicaddy® are once again setting new standards in terms of value for money, service and product quality in the current season. Whether young or old, big or small, frequent or occasional player, Tour Made has the perfect golf trolley...
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Contact information

Tour Made GmbH
Schneidkaul 27
54518 Altrich
Germany
Directions

Contact person
Toni Hober & Felix Nimmrichter

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100% Recommended
5 stars 262
4 stars 13
2 stars 0
1 star 0
Service on offer
Payment
Delivery
Information
Website
Customer service
Excellent (4.95)
Cost-performance ratio
Excellent (4.89)

As reviewers on ProvenExpert report, they consistently highlight the effective customer support for spare parts, indicating a positive experience in this area. Reviewers also express satisfaction with product quality and the overall customer service, noting that these aspects contributed significantly to their positive experiences. Additionally, they appreciate the well-rounded price-performance ratio of the products offered.

Top competencies

Customer satisfaction

4.96 out of 5
55 Reviews

Reliability

5.00 out of 5
53 Reviews

Quality

4.93 out of 5
54 Reviews

276 Reviews on ProvenExpert.com

4.92 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Straightforward, professional, and prompt assistance with replacement parts. Fast delivery. I’ve had nothing but positive experiences.
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Customer review & rating for:
Ihrem neuen Golfequipment
23/09/2026Anonymously
5.00 out of 5
Excellent
Recommendation
1. Product Quality:
I purchased the HaiCaddy and the waterproof golf bag from Tourmade. Both products are of outstanding quality and offer excellent value for the price. The HaiCaddy can be disassembled to a very compact size and—which is extremely practical—also “folds up” very neatly.
What impresses me most about the golf bag are the sturdy zippers; in the past, I’ve encountered significantly lower quality on waterproof bags.
2. Customer Service:
You’re immediately assigned a personal contact person, and the advice I received during the purchase was simply outstanding.
Conclusion: I’ll recommend Tourmade to everyone!!!
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Customer review & rating for:
Tour Made GmbH
18/09/2026Roland D.
5.00 out of 5
Excellent
Recommendation
Fast shipping, and the bag was exactly as described. I'm really happy with the quality.
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Customer review & rating for:
Ihrem neuen Golfequipment
15/09/2026M.
5.00 out of 5
Excellent
Recommendation
I used the Haicaddy HC6 for a week on a golf trip in Austria, and I'm absolutely satisfied with it. It’s very solidly built from stainless steel, has a compact pack size, and comes with everything you need (including a carrying bag, protective caps for the wheels and axles, a battery extension cable, an umbrella holder, and a scorecard holder). The battery easily lasts for 2 rounds of 18 holes each. Customer support is excellent—they’re immediately available by phone or email and are very helpful and professional. A replacement part arrived within 3 days. The controls—the buttons and the dial on the handle—work very well.
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Customer review & rating for:
Tour Made GmbH
07/09/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent quality, fast and hassle-free delivery, and a phone hotline where you can actually speak to a real person right away!!!
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Customer review & rating for:
Ihrem neuen Golfequipment
23/08/2026Ralph W.
5.00 out of 5
Excellent
Recommendation
The Hc5 is easy to assemble and disassemble. Its packed size is excellent. I really like that the bag has a separate compartment for the wheels. On the course, the cart feels solid and stable. The speed control is very smooth but takes a little practice. After 18 holes, I’d gotten the hang of it. The battery is great. After every round, there were still 4 green lights showing. The motor performs well even going uphill. I’m completely satisfied!
Greetings from Aachen, Roberto
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Customer review & rating for:
Tour Made GmbH
21/08/2026R.
5.00 out of 5
Excellent
Recommendation
Great advice! Top quality! We'll be back again and again!
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Customer review & rating for:
Tour Made GmbH
20/08/2026T.
5.00 out of 5
Excellent
Recommendation
We bought two SharkCaddies made of carbon fiber. They’re supposed to be real “mountain goats”—which suited our golf course perfectly, since it’s quite hilly. The caddies are a breeze to handle; they drive great, and it’s a lot of fun. The build quality is excellent, and setting them up and taking them down is super easy. I also think the metal umbrella holder is great, and I have a phone mount that I really appreciate. The only downside is that it tips backward quite easily. When you take the bag off, it tips backward, even if you’ve already removed the phone. You always have to fold down the handle first and then remove the bag. That’s a bit of a shame. Even with the umbrella attached, it has happened before that it tips backward. Otherwise, we’re very satisfied and wouldn’t trade it for anything.
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Customer review & rating for:
Tour Made GmbH
20/08/2026Torsten R.
5.00 out of 5
Excellent
Recommendation
The customer service is incredible—I was blown away right from the moment of purchase. Now I had a problem with the motor—I didn't check if it was still under warranty—so I sent it in, and just two days later, almost without a word, they sent it back "as a gesture of goodwill" — Hats off to you!! Thank you
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Customer review & rating for:
Tour Made GmbH
13/08/2026Volkhard F.
4.84 out of 5
Excellent
Recommendation
Keep it up! 👍🏼
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Customer review & rating for:
Tour Made GmbH
12/08/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Great service, knowledgeable staff—the phone call with Mr. Felix... was very pleasant.
I'd recommend them again in a heartbeat.
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Customer review & rating for:
Tour Made GmbH
07/08/2026Peter L.
5.00 out of 5
Excellent
Recommendation
Very friendly service. The quality of the product and the description are spot on. I've been using the electric cart for about 2 weeks now. The battery lasts longer than stated. It's a lot of fun! Thanks
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Customer review & rating for:
Ihrem neuen Golfequipment
26/07/2026Armin W.
5.00 out of 5
Excellent
Recommendation
I've had the Tourmade electric cart for three seasons now, and I'm still 100% satisfied with it. I think it's super stylish and very sturdy. The battery easily lasts me 45 holes; only then do I need to plug it back in.
The customer service is absolutely top-notch—they help you out and/or give advice right away. That was another reason why I chose TourMade. A friend of mine also has a TourMade trolley. She had some minor issues with the speed button. She packed it up, sent it to TourMade, and got it back repaired in no time. Everything is just great.
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Customer review & rating for:
Tour Made GmbH
24/07/2026Bernard B.
5.00 out of 5
Excellent
Recommendation
Fast delivery, a very good, sturdy baking pan with all the features you need! It's definitely worth the price!
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Customer review & rating for:
Ihrem neuen Golfequipment
19/07/2026Anonymously
4.81 out of 5
Excellent
Recommendation
Thanks—it was a great experience with Tour Made. Great trolley!!
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Customer review & rating for:
Tour Made GmbH
07/07/2026Armin W.
4.98 out of 5
Excellent
Recommendation
I'm completely satisfied with the Tourmade RT-610S cart I use. It's lightweight, practical, and takes up very little space when folded, and the wheels come off easily. It’s easy to maneuver with the two handles and the speed dial, which can be adjusted with just one finger. The motor brake works well on downhill slopes. It’s very stable. The battery is easy to install and provides enough power for two trips before needing to be recharged. I’ve had no trouble getting used to it.
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Customer review & rating for:
Tour Made GmbH
07/07/2026Isabelle B.
4.80 out of 5
Excellent
Recommendation
Super-fast delivery. Very helpful customer service.
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Customer review & rating for:
Tour Made GmbH
06/07/2026Anonymously
5.00 out of 5
Excellent
Recommendation
Great service, knowledgeable staff, and actual people on the phone!!!! I'd definitely use them again.
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Customer review & rating for:
Tour Made GmbH
02/07/2026Hans-Jürgen J.
5.00 out of 5
Excellent
Recommendation
We have two Tour Made trolleys and a bag. These products have been our faithful companions on the golf course for years. The trolleys’ batteries are lightweight and easy to take along for recharging. The bag is well-organized and waterproof. Keep up the good work.
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Customer review & rating for:
Tour Made GmbH
29/06/2026G.
5.00 out of 5
Excellent
Recommendation
My interactions with Tour Made GmbH to date have always been to my complete satisfaction.
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Customer review & rating for:
Tour Made GmbH
25/06/2026Roland S.
837 Reviews from
3 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
10 reviews on eBay
 
17/09/2026
4.90 out of 5
Excellent
559 reviews on Google
 
29/09/2026
4.70 out of 5
Excellent
268 reviews on Amazon
 
11/09/2026
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All reviews and experiences about Tour Made GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 23/11/2016  |  Last update: 29/09/2026   |  Report profile

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