Tour Made GmbH

Golf Trolleys, Tour Made, Haicaddy, Caddytek, Push Trolley, Electric Golf Trolley

Tour Made GmbH
TOP SERVICE PROVIDER 2022
4.95 out of 5
Excellent
10,435 Reviews
Contact information
Tour Made, Haicaddy Caddytek again set new standards in design, technology and price performance in the 2022 season. Whether young or old, Tour Made offers everyone the right golf trolley. Only the best materials are used. Thanks to many...

Contact information

Tour Made GmbH
Auf dem Büschelchen 45
54516 Wittlich
Germany
Directions

Contact person
Toni Hober

Opening hours

Thursday 08:00 am-05:00 pm

Websites & Profiles

100% Recommended
5 stars 30
3 stars 0
2 stars 0
1 star 0
Excellent (4.88)
Cost-performance ratio
Excellent (4.90)
Top competencies

Ways of delivery

5.00 out of 5
5 Reviews

Delivery costs

5.00 out of 5
5 Reviews

Packaging

5.00 out of 5
5 Reviews

31 Reviews on ProvenExpert.com

4.92 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Nice that when we ordered was thought to avoid a wrong delivery.
Great compliments and a heartfelt thank you!
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Customer review & rating for:
Tour Made GmbH
07/27/2022Anonymously
5.00 out of 5
Excellent
Recommendation
My Haicaddy is a great product, visually beautiful and very well finished. All around everything has fit, info, order ,
Service and ultimately very good in handling. Gladly I recommend the Haucaddy further👍👍
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Customer review & rating for:
Tour Made GmbH
07/14/2022K.
5.00 out of 5
Excellent
Recommendation
First of all, thank you for the super nice contact, whether by email or phone, and the immediate forwarding of the missing cup holder!

To the construction of the trolley:

Super easySteckverbindung at the high quality looking trolley. Except for the cup holder
(Had to remove the inner protective caps, otherwise the holder would not have fit) no problems during assembly (scorecard holder could be attached without problems).

Shortly charged the battery, and the next day had 36 holes matchplay! Driving performance is top and the motor super quiet👍🏻. The battery Club I would have even managed more than 45 holes, 3 of 5 lamps were still green. Super handling on the course. Also the umbrella holder has the perfect size (the first trolley where I do not need a holder extension).

All in all a super trolley that I would recommend to anyone.

2-3 small suggestions for improvement:

- A scorecard holder a "tray" for the pen, inside the protective cap
- the start/stop button is very sensitive when starting, minimal body contact is already sufficient
- when the trolley is fully assembled, there is too much weight in the rear area, so that the trolley tilts backwards. Is unfortunately happened to me when fetching the bag.

Otherwise, a super to operate trolley!

I'm looking forward to the next rounds with it👍🏻

With kind regards


Dennis Riemer

I would have liked to give one more star for customer service :)
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Customer review & rating for:
Tour Made GmbH
07/13/2022Dennis R.
5.00 out of 5
Excellent
Recommendation
So buying is fun. Competent advice and top products ......:-)
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Customer review & rating for:
Tour Made GmbH
07/12/2022Thomas S.
5.00 out of 5
Excellent
Recommendation
I am very enthusiastic about the customer service. They put an incredible amount of effort into clearing up any ambiguities. Every question is answered immediately. Gladly again.
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Customer review & rating for:
Tour Made GmbH
04/13/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The help video- in setting up and general friendliness were very beneficial.
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Customer review & rating for:
Tour Made GmbH
04/07/2022Christel B.
5.00 out of 5
Excellent
Recommendation
I first heard about Tourmade on the golf course. When a new acquisition was then pending, I was both by phone and by mail best advice and the processing was professional and extremely fast. My Haicaddy HC7 is a very nice trolley with a battery that lasts 2 rounds depending on the course. The workmanship is excellent and the price-performance ratio is top. In comparison, the HC is fully equipped and significantly cheaper than comparable products from eg Jucad. I am very satisfied. The Tourmade cart bags are also great, by the way, even if I do not have one yet. The organizer is great and the processing very nice. I can only recommend the products to everyone.
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Customer review & rating for:
Tour Made GmbH
04/05/2022Dominique M.
5.00 out of 5
Excellent
Recommendation
I've had a Tour Made Haicaddy® Travel Pro HC7 stainless steel electric golf trolley for a few weeks now and I'm extremely satisfied and that's despite, or maybe because, I had problems with the electronics right after the first round. A quick call to Tour Made and the return was sorted. Within four days I had my trolley back ready for use. To my great surprise and also joy, I was still allowed to unpack a cup holder and an extension cord with display.
Thank you for that, thank you for a great product and thank you for the goal-oriented phone calls.
I will recommend this product with conviction.
P.S. After a 36 hole round I still had 47% battery power available.
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Customer review & rating for:
Tour Made GmbH
05/10/2021Jörg S.
5.00 out of 5
Excellent
Recommendation
A top product we now have two Tour Made RT-610S, we are absolutely satisfied with it.
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Customer review & rating for:
Tour Made GmbH
05/03/2021Steffen T.
5.00 out of 5
Excellent
Recommendation
Very uncomplicated and extremely solution-oriented. My e-trolley had a small technical problem, the part was replaced immediately. Absolutely great service.
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Customer review & rating for:
Tour Made GmbH
04/28/2021Arnold D.
5.00 out of 5
Excellent
Recommendation
After I bought an E-Tolley for myself last year and was completely satisfied, I have now also ordered one for my wife (in feminine white). I can only recommend the product and service provider.

LG, Dirk
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Customer review & rating for:
Tour Made GmbH
04/28/2021D.
4.80 out of 5
Excellent
Recommendation
In addition to the good quality of the products the good price / performance ratio an impressively uncomplicated good service !!!
I can only recommend!!
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Customer review & rating for:
Tour Made GmbH
08/13/2020Anonymously
4.66 out of 5
Excellent
Recommendation
Perfect, that's what I call real service. Firstly, the trolly caddytek I purchased corresponds exactly to the product description and meets my expectations. The purchase process and the shipping of the goods were transparent, informative and extremely fast. The trolly was with me within 36 hours neatly and safely packed. Thank you very much!
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Customer review & rating for:
Tour Made GmbH
07/22/2020H.
4.40 out of 5
Good
Recommendation
I am very happy with the purchase of my e-trolley from tour made.
I have it, however, only 1 month.
the competent word of mouth among golfers has led me to the company tour made. the pickup, the transport was however very laborious.,but the effort was well worth it,
price-performance ratio seems to be right, it fits in every trunk, it is very easy to handle, some important extras are included - and last but not least: the optics is beautiful. that also plays a role. so far i am very happy that i own it!
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Customer review & rating for:
Tour Made GmbH
06/18/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Since last week my golf partner and I are in possession of the Tour Made RT-610S. Regardless of the fast delivery and the purchase consultation process, we can only say that we no longer want to miss the trolley. Both the workmanship, the handling of the trolley and the performance of the battery leave nothing to be desired.

We can now state after 5 saved rounds that the investment was worth it.
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Customer review & rating for:
Tour Made GmbH
06/18/2020S.
5.00 out of 5
Excellent
Recommendation
The smooth delivery and billing was convincingly professional. Customer service responded immediately to my request for discount. Thank you very much. I will recommend you to others.
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Customer review & rating for:
Tour Made GmbH
05/23/2020K-D M.
5.00 out of 5
Excellent
Recommendation
We already received our second Elekto-Trolley personally from Mr. Hober in Wittlich-Bombogen. He is very competent, takes his time and makes a top consultation.
👍🏌️♂️🏌️♀️
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Customer review & rating for:
Tour Made GmbH
09/05/2019Mertesdorf E.
4.60 out of 5
Excellent
Recommendation
There had been a defect on my trolley. Short circuit on the round. After a short consultation with the company Tour Made I was able to send the trolley. It was repaired very quickly, free of charge, and after 8 days I had my ride back.
That's how I imagine complaints: uncomplicated, fast and free of charge.
Absolutely perfect, highly recommended!
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Customer review & rating for:
Tour Made GmbH
08/01/2019Hartmut W.
5.00 out of 5
Excellent
Recommendation
The Aftersales (service) department is super efficient! They answer super fast to emails and handle your problem even faster !!!!!! Honestly it is really a great webshop !!!!
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Customer review & rating for:
Tour Made GmbH
07/10/2019Nicolas B.
5.00 out of 5
Excellent
Recommendation
For a replacement part on the umbrella holder, we were supplied with a free replacement without further ado. We are very pleased with this customer-friendly approach. An absolute recommendation to be well looked after even after the purchase.
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Customer review & rating for:
Tour Made GmbH
06/10/2019Wolfgang D.
10,404 Reviews from
3 other sources
4.95 out of 5
Excellent
5.00 out of 5
Excellent
41 reviews on Google
 
08/17/2022
4.95 out of 5
Excellent
10,329 reviews on eBay
 
08/17/2022
4.50 out of 5
Excellent
34 reviews on Amazon
 
07/31/2022
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All reviews and experiences about Tour Made GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/23/2016  |  Last update: 07/28/2022   |  Report profile

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