Survey: von-hertz.com

Service on offer

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The services provided matched the description.

Product quality fulfills all expectations.

Prices are reasonable.

An ample range of options is provided.

Customer requests are accommodated.

Interesting additional services are offered.

I am on the whole happy with the service.

I would use the services of von-hertz.com again.

Information

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Product explanations are available.

The product is presented transparently online.

All conditions are presented transparently (costs, handling,...)

Sufficient additional information is available.

Personal assistance is available (per email, telephone,...)

Customer service

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von-hertz.com ...

... is reachable during normal business hours.

... responds to questions in reasonable time.

... offers qualified answers and solutions.

... is flexible to possible changes.

... offers straightforward transaction handling and options for cancelation or refunds.

... communicates friendly and attentively.

... monitors customer satisfaction.

... offers support after purchase.

What do you think of the price to performance ratio?

Would you recommend von-hertz.com?

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Your personal experience

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