The care provided by the agency Maiwald was very friendly, ready, flexible and efficient. The caregiver was also a nice person and professionally very competent.- However, it would be desirable that the mediating agency is located near the residence of the person to be cared for and that a professionally experienced employee - also in times of pandemic - gets a personal impression of the situation. The 24-hour care model is not suitable for every care situation, which inexperienced relatives do not realize.-The ratio of administrative costs to remuneration for the caregiver is not made transparent, but seems to be very much to the advantage of administrative costs.
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Thank you very much for your evaluation. We are very pleased that we can master the care together and are very grateful for your trust and also the great cooperation.