Mr. Caner Schmitt was always friendly and very pleasant during the entire communication phase and was able to answer my questions competently. Even after I had rejected the recommended switch to another private health insurance company, Mr. Caner Schmitt continued to be friendly and answered my further questions competently and courteously. Despite a very professional approach, which is certainly also due to various training courses and further education, I cannot help feeling that the employees of Impuls AG are generally under a great deal of pressure to perform, which for me clearly leads to a certain tension that cannot be beneficial for either side. As a purchaser in a large corporation for many years, I have developed a feeling for non-verbal details in communication that other people may not notice. Nevertheless, Mr. Caner Schmitt made a great effort and I would therefore recommend him to friends and acquaintances.
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