I received my text from Global Texter a week ago and I am very satisfied with the result. My feedback on the partial deliveries was always implemented correctly, so that the text could fully meet my requirements. The communication with the author as well as with my project supervisor was good. I always communicated with the author via email, also to have everything in black and white. I also spoke to the project supervisor twice on the phone and she was always very friendly and patient and also fully understood my nervousness, which I still had at the beginning. All in all, I felt very well taken care of.