ProvenExpert.com

Evaluation marketing & customer satisfaction analysis

ProvenExpert.com
TOP RECOMMENDATION 2023
4.50 out of 5
Excellent
5,156 Reviews
Contact information
The ideal solution for your rating marketing: For more trust, customers & sales.

With ProvenExpert.com you collect the feedback of your customers and present all your customer reviews from all portals on one rating seal. With our customer surveys, you learn in detail what customers love about your product or service and how satisfied they are.
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Contact information

ProvenExpert.com
Quedlinburger Straße 1
10589 Berlin
Germany
Directions

Contact person
Remo Fyda

Images & Videos

Opening hours

Tuesday 09:00 am-01:00 pm
02:00 pm-05:00 pm

Websites

Social Media

97% Recommended
5 stars 2,840
4 stars 1,473
3 stars 263
2 stars 32
1 star 25
Excellent (4.54)
Cost/Benefit
Good (4.38)
Top competencies

Measure of satisfaction

4.61 out of 5
948 Reviews

Creates confidence

4.53 out of 5
949 Reviews

Customer feedback

4.49 out of 5
948 Reviews

4,633 Reviews on ProvenExpert.com

4.50 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Very competent staff that helped me a lot and finally got me to use the software. Am very satisfied!!!
Show original
Customer review & rating for:
ProvenExpert
02/06/2023Tim Rebl
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Rebl,

Thank you very much for your great and detailed evaluation.
We are very pleased that you are absolutely satisfied and that we could help you optimally.

If you have any further questions or need help, please feel free to contact us again.

Best regards from Berlin,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
very good
Customer review & rating for:
ProvenExpert
02/04/2023Nilufa Akter
5.00 out of 5
Excellent
Recommendation
Proven Expert offers a service that other online providers unfortunately lack: the direct, personal and uncomplicated help with small problems. I had the pleasure of speaking with Franziska. The problem was quickly recorded and a suitable solution was offered directly. I was listened to and what is particularly to be emphasized: I got a very clear answer, which went in the ear with a calm and very sympathetic voice. Finally a service that deserves this name. 100% recommendation from my side!
Show original
Customer review & rating for:
Service
01/23/2023Chris Strobler
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Strobler,

Thank you very much for your great and detailed evaluation.
We are very pleased that you are absolutely satisfied and that we could help you optimally.

If you have any further questions or need help, please do not hesitate to contact us again.

Best regards from Berlin,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Support directly without long waiting time, or if and but. I had a goal-oriented conversation with a very friendly employee. My questions were answered in 3 minutes. That's how service works.
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Customer review & rating for:
Service
01/18/2023ThomasAichinger
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Aichinger,

thank you very much for your super great review.

We are very pleased that you are fully satisfied with our service.

We are looking forward to further cooperation.

Many greetings,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Unfortunately, the pricing models are too expensive
Show original
Customer review & rating for:
ProvenExpert.com
01/05/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very good alternative for people who don't want to sign up with Google.
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Customer review & rating for:
ProvenExpert.com
01/03/2023sprech-trainer.at
ProvenExpert.com Comment from ProvenExpert.com:
Hello,

and thank you for the great review. We are glad that you are satisfied.

Best regards and good luck in 2023.

Your ProvenExpert.com Team
5.00 out of 5
Excellent
Recommendation
Through ProvenExpert my prospective clients were able to find out about my work, as recommendations from satisfied customers is worth a lot and is super advertising.
Thank you ProvenExpert
Show original
Customer review & rating for:
ProvenExpert.com
12/30/2022Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Hello,

and thank you for the great review. We are glad that you are satisfied.

Best regards and good luck in 2023.

Your ProvenExpert.com Team
4.80 out of 5
Excellent
Recommendation
Super nice and helpful. Always gladly again.
Show original
Customer review & rating for:
ProvenExpert
12/22/2022Alina
ProvenExpert.com Comment from ProvenExpert.com:
Hello Alina!

Thank you for the great review, we are glad that you are satisfied with us.

Warm regards.

The ProvenExpert.com team.
5.00 out of 5
Excellent
Recommendation
VERY GOOD , GEN AGAIN . THANKS !!!!!!!!!!!!!!!!!!!!!!!!!!!
Show original
Customer review & rating for:
ProvenExpert
12/15/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I had a somewhat complex problem with two of my ProvenExpert profiles. A lady got back to me within a few hours each time in the course of our email correspondence and helped me out in an exceptionally competent, friendly, reliable way with extra tips in such a way that I will remember this support for a long time to come. Bravo!
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Customer review & rating for:
Service
12/12/2022Voiceation Steyr
ProvenExpert.com Comment from ProvenExpert.com:
Hello!

Thank you very much for this great feedback! We are glad that you are satisfied.

Best regards.
The ProvenExpert.com team
5.00 out of 5
Excellent
Recommendation
Very good can only recommend
Show original
Customer review & rating for:
Service
12/07/2022Patrick
ProvenExpert.com Comment from ProvenExpert.com:
Hello Patrick!

Thank you very much for the review! We are glad to hear that you are satisfied. If you have any questions, please feel free to write to us at support@provenexpert.com or call us at: +49 30 31193111

Best regards.
The ProvenExpert.com team
1.00 out of 5
Poor
Extremely unserious. Submitted a negative review to Bergmann SHK, supposedly the feedback is checked, but the review never appeared. There was also no arbitration or so initiated by the said company. If I publish only 4-5 star reviews, this is of course great for their own wallet, but sppiegelt the reality is not reflected. You can't rely on this seal (probably this rating will not be published either, but you can try).
Show original
Customer review & rating for:
ProvenExpert
11/21/2022Martin Rosbund
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Rosbund,

Thank you for your feedback and for taking the time to share your opinion. We appreciate it.

Profile owners have the option to decide for themselves when and which reviews you publish and which ones you may not.

However, this does not automatically mean that all negative reviews can simply be "hidden" without any repercussions. ProvenExpert.com has built in some transparency features here for you as a profile visitor and interested party of the company!

For new but unpublished reviews, whether negative or positive, 72 hours after they are received, various seals and key information are automatically disabled or no longer displayed if they have not been published within this period.

For example, the total rating will then only show that only a certain number of ratings have been published, including the percentage. So, for example, "11 reviews of a total of 14 reviews published (79%)".

Also, features such as "Very good" or "100% recommendation rate" are hidden and also no longer displayed.

In addition, the seals "TOP RECOMMENDATION" etc. are also deactivated until all ratings are unlocked again. The overall rating, which is indicated on any widgets installed on websites, will also no longer be displayed. The profile will also no longer be displayed in search results, or even listed in our ExpertCompass pool and referred as an expert.

As you can see, we provide transparent and direct honest information, even if reviews have not been published.

Primarily, ProvenExpert.com provides the technical infrastructure and (technical) support in dealing with customer reviews and review management. We can not force the profile owner to publish his reviews, but with these means as an independent third party to provide more transparency.

However, I can also see from your feedback that we still have room for improvement here to make this better and more directly visible and understandable. I have therefore also forwarded your feedback to our product team in order to examine further improvements in this regard.

Best regards,

the ProvenExpert.com team
5.00 out of 5
Excellent
Recommendation
A good website that can grow your product a lot. Very good for digital marketing!
Customer review & rating for:
ProvenExpert
11/19/2022EvaSch
5.00 out of 5
Excellent
Recommendation
Honnêtement incroyable, je pensais pas être autant en confiance de donner mon rapport de stage à faire par d'autre personne. Mais ils ont su rapidement me rassurer par le professionnalisme et expertise. En dehors de ces compétences techniques, je tiens aussi à féliciter leurs patience et sang-froid à toute épreuve. Merci encore l'équipe !
Customer review & rating for:
ProvenExpert
11/18/2022Anonymously
5.00 out of 5
Excellent
Recommendation
It reminds me of the horrible times when you were a customer of Telekom. You were put on hold and had to listen to exhausting music.

Please improve your telephone support. It can't be that you regularly can't reach anyone. In this day and age, many things can be outsourced.

Otherwise, I think the service is good.
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Customer review & rating for:
Service
11/15/2022B.Schmidt
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Schmidt,

thank you very much for your feedback. This helps us to keep improving.

We are very sorry that you had difficulties to reach us by phone. Nevertheless, you are satisfied with our service, which makes us very happy! Thank you very much for your patience.
We will continue to improve here, as far as accessibility is concerned.

Many greetings from Berlin!
Your ProvenExpert Team
4.60 out of 5
Excellent
Recommendation
My experience was very good. The customer service was nice and serious and I was helped quickly us competently
Show original
Customer review & rating for:
ProvenExpert
11/14/2022Jonathan
ProvenExpert.com Comment from ProvenExpert.com:
Hi Jonathan!

Thank you very much for the great review. We are very happy that you are satisfied!

But of course we are still at your disposal for any questions.

With best regards,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Proven Expert is a reliable partner that supports you to bring yourself and your service positively and optimized to the "front". Thanks for that!
Show original
Customer review & rating for:
Service
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Nestler,

thank you very much for your kind words!

We are very pleased that you feel well advised and are so satisfied.
We look forward to further cooperation!

If you have any questions, please do not hesitate to contact us at support@provenexpert.com.

Best regards!
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Great service and so far in every contact fast, friendly, competent and customer-oriented. 5 stars +
Show original
Customer review & rating for:
Service
10/26/2022Fred Rodenbusch
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Rodenbusch,

thank you very much for your great feedback!

We are very pleased that you feel well advised and are absolutely satisfied.
We look forward to further cooperation!

If you have any questions, please do not hesitate to contact us at any time via support@provenexpert.com.

Best regards!
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
I have been a satisfied customer for 5 years now. There is nothing to complain about.
Show original
Customer review & rating for:
ProvenExpert
10/21/2022StudierenPlus.de
ProvenExpert.com Comment from ProvenExpert.com:
Dear StudierenPlus.de team,

Thank you for your great evaluation.

We are very pleased that you are top satisfied with us and look forward to further cooperation.

We are still happy to be there for you at any time via our support.

Best regards!
Your ProvenExpert Team
4.20 out of 5
Good
Recommendation
Thank you for the good cooperation
Show original
Customer review & rating for:
ProvenExpert
10/19/2022Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer
dear customer,

thank you very much for your good review. We appreciate your feedback very much.
Please also feel free to write to us at support@provenexpert.com if we can be of further assistance or if you have any additional feedback for us.

Best regards!
Your ProvenExpert Team
523 Reviews from
5 other sources
4.52 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Stadtbranchenbuch
 
02/10/2015
5.00 out of 5
Excellent
4 reviews on Amazon
 
08/09/2022
5.00 out of 5
Excellent
2 reviews on Amazon
 
08/09/2022
4.70 out of 5
Excellent
20 reviews on Facebook
 
01/31/2023
4.50 out of 5
Excellent
495 reviews on Google
 
02/02/2023
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All reviews and experiences about ProvenExpert.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/09/2014  |  Last update: 02/07/2023   |  Report profile

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