Platzschaffer

House clearance, household clearance, a brand of Rümpel Meister

Platzschaffer
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.80 out of 5
Excellent
1,100 Reviews
Contact information
Apartment liquidation, household liquidation, clearing out, commercial deconstruction, attic clearing out, cellar clearing out, messy apartment, house clearing out, garden house clearing out, company liquidation - no matter what - PLATZSCHAFFER SCHAFFEN PLATZ!

Contact information

Platzschaffer
Fronfeld 3
53539 Kelberg
Germany
Directions

Contact person
Stephanie Pilko

98% Recommended
Excellent (4.81)
Cost-performance ratio
Excellent (4.51)
Top competencies

Customer loyalty

4.78 out of 5
135 Reviews

Professionalism

4.76 out of 5
127 Reviews

Customer satisfaction

4.73 out of 5
129 Reviews

1,100 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
2.21 out of 5
Fair
Promising at first, lacked reliability in practice.

Days of interruptions, inquiries led to angry responses. Deadlines and promises were not met. Also on the 2nd handover date no one came. When we did not go a 3rd time because of the long journey, we would have suddenly 'no delivery enabled'!

'Fixed price' and 'broom clean' are spacious terms; commissioned inventories were changed to extra work, prices and allocations contrary to agreement, and work not rounded off was invoiced.

The on-site team was courteous and helpful, but overwhelmed with some tasks. In some cases, the result is demonstrably so deficient that, according to the construction experts, considerable repair work is required.

The management simply uses denials and nonsensical excuses.

All agreements must be specified precisely, since they are very generalized in the offer and contradicted at will.
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Customer review & rating for:
Platzschaffer Bewertung
08/13/2023A.
1.75 out of 5
Fair
After my inquiry at Platzschaffer, an employee contacted me first. The appointment made with him was canceled by him about 1 hour before. Annoying, if you reschedule your own appointments extra. A second appointment was made. This was postponed at short notice by one hour, which again involved organizational effort. At the agreed meeting place I then received 5 minutes after the actually agreed time, a text message - not even a phone call - that the appointment was canceled, because I would certainly no longer be interested in working together.
After calling Platzschaffer, a second employee called me. It came very quickly to an appointment and a cost agreement. However, a cash payment was strictly refused at first.
After clearing, (oil?) stains were found in the stairwell and in the entrance area of the house, which were still not completely removed despite two attempts to remove them, which the employee only let his workers do with groans, because it was such a big time commitment and he would then earn nothing more on the job. A feedback to Platzschaffer remained so far without reaction.
Conclusion: The case has not yet been resolved, so I would not recommend Platzschaffer at the moment.
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Customer review & rating for:
Platzschaffer Bewertung
07/17/2023Anonymously
4.33 out of 5
Good
Recommendation
Except for small bumps, everything worked out well!
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Customer review & rating for:
Platzschaffer Bewertung
07/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Everything went smoothly, time frame was met, overall a good to very good performance.
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Customer review & rating for:
Platzschaffer Bewertung
07/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We felt very well advised and looked after by Mr. Mehlhop!
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Customer review & rating for:
Platzschaffer Bewertung
07/03/2023Anonymously
4.67 out of 5
Excellent
Recommendation
We had to liquidate my parents' apartment and were very grateful for the uncomplicated assignment. Mr. Sturm is very competent and with his open and friendly manner highly recommended.
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Customer review & rating for:
Platzschaffer Bewertung
07/01/2023Tamara D.
5.00 out of 5
Excellent
Recommendation
Reliable and friendly, everything OK
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Customer review & rating for:
Platzschaffer Bewertung
06/28/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Platzschaffer Bewertung
06/25/2023K.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Platzschaffer Bewertung
06/22/2023H.
4.44 out of 5
Good
Recommendation
If necessary, the disposal option should be better researched in advance.
In our case, the recycling collection point was not open to commercial customers on Saturdays.
This meant that the collection point had to be used for private purposes, which meant a delay of a good
of a good 3 hours.
The team was very professional and very friendly and helpful, everything worked smoothly here.
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Customer review & rating for:
Platzschaffer Bewertung
06/15/2023T.
4.76 out of 5
Excellent
Recommendation
Work was done quickly.
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Customer review & rating for:
Platzschaffer Bewertung
06/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The troupe was professional and finished quickly. Everything went smoothly and the apartment was accepted the same day. Thank you very much for your efforts.
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Customer review & rating for:
Platzschaffer Bewertung
06/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Reliable, fast 👍🏼
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Customer review & rating for:
Platzschaffer Bewertung
06/03/2023Kunde aus E.
5.00 out of 5
Excellent
Recommendation
The platzschaffer were punctual and reliable, everything worked out great. The process was uncomplicated. The price sounded high at first, but in retrospect it was well deserved. I can recommend the company
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Customer review & rating for:
Platzschaffer Bewertung
06/03/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was very professional
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Customer review & rating for:
Platzschaffer Bewertung
06/03/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I am satisfied and would come back to you if I had another need.
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Customer review & rating for:
Platzschaffer Bewertung
06/02/2023Anonymously
5.00 out of 5
Excellent
Recommendation
From the first contact to the visit, offer, appointment and execution, everything went smoothly and without unnecessary inquiries. In the offer exactly the required services were described. The clearing of the apartment, 3 rooms + kitchen, bathroom, hallway and basement was done very quickly and thoroughly according to the offer. The final price on the invoice was exactly the offer price. This is how it should be. Anytime again.
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Customer review & rating for:
Platzschaffer Bewertung
05/22/2023Wolfgang B.
5.00 out of 5
Excellent
Recommendation
Very nice contact on the phone and also in person. They were reliable, on time and clean. In no time at all everything was gone!!! I am very grateful to the whole team and the boss for the help and understanding shown in a, for me, difficult situation.
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Customer review & rating for:
Platzschaffer Bewertung
05/21/2023Christine K.
4.67 out of 5
Excellent
Recommendation
We were particularly satisfied with the punctuality, fast execution and the price.
Anytime again. We can definitely recommend.
P. and F. Laymann
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Customer review & rating for:
Platzschaffer Bewertung
05/19/2023L.
5.00 out of 5
Excellent
Recommendation
Everything worked out great, friendly and reliable, gladly again.
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Customer review & rating for:
Platzschaffer Bewertung
05/19/2023Anonymously
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All reviews and experiences about Platzschaffer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/10/2021  |  Last update: 02/10/2024   |  Report profile

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