Gansel Rechtsanwälte

Law firm for banking law, insurance law, labor law, exhaust gas scandal

Contact information
With a focus on banking, capital markets, real estate, insurance and employment law, as well as the diesel scandal, the law firm Gansel Rechtsanwälte, with its approximately 180 employees, advocates for the rights of consumers and medium-sized...

Contact information

Gansel Rechtsanwälte
Wallstraße 59
10179 Berlin
Germany
Directions

88%
Recommended
on ProvenExpert.com
Top competencies

Professionalism

4.58 out of 5
279 Reviews

Goal orientation

4.54 out of 5
276 Reviews

Customer satisfaction

4.49 out of 5
279 Reviews

888 Reviews on ProvenExpert.com

4.45 out of 5
Good
2.75 out of 5
Average
I also turned to GR with confidence in December 2021 after reading the online advertisement "Check your claims against VW now for a free assessment".
After I was initially confirmed to have a very high chance of success, all the necessary documents were sent to GR via the Internet.
The assumption of costs by my legal expenses insurance posed no problem.
After two years in November 2023, the case was lost.
As the court only made false statements in the grounds for the judgment, e.g. that I had used the vehicle commercially and sold it in December 2023, etc., I pointed this out to GR in writing. These OFFENSIVE ERRORS were ignored by the GR, despite my written notification!!!!!!
Instead, two days before Christmas, a letter was sent to my legal expenses insurance company asking whether the costs of an appeal would be covered.
The date given was 15.01.2024.
Well, you know how it goes. Christmas, New Year's Eve.... Vacation time.
So I received several requests for "we need your help". But even I couldn't do much during this time, so that at the same time as the deadline expired on 15.01.2024, my legal expenses insurance refused to cover the costs of the appeal due to a lack of prospects of success.
Under these circumstances, it is understandable that I am not willing to bear the costs myself!
If a law firm is not even in a position to challenge a judgment that is wrong from start to finish, I wonder what the point is. I don't need a lawyer for that.
THANKS FOR TWO WASTED YEARS AND THANKS FOR NOTHING!
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
02/01/2024Nicole F.
1.00 out of 5
Poor
Attracted by the internet offer, "now free evaluation of your claims against VW", I uploaded my data for checking and the lawyer's recommendation was that he could not advise me to go to court in my case because I had no legal expenses insurance. A short time later, I received a letter stating that my legal expenses insurance had agreed to cover the costs. But I still don't have legal expenses insurance! So bullshit.
After more than 3 years, I have now received a court order for payment, without a previous invoice!!!!
No clarification possible by phone.

My conclusion on seriousness: negative. I feel cheated and exploited. I think anyone who falls into the trap (free of charge) and doesn't go to court will be systematically ripped off three years later! It was planned that way from the start! They don't want to clarify anything, so they issue a court order for payment directly without issuing an invoice and thus exploit the fear of court proceedings with time pressure!
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
01/17/2024Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you for your feedback. As we do every year, at the end of the year we check for all our clients whether there are any issues in our files that are critical to the statute of limitations. This includes our clients' claims for which we make recommendations for action if they are in danger of becoming time-barred, as well as any fee claims that are still outstanding and also threatened by a limitation period.
These are legal fees that have either not been billed in full or have not been paid in full.

Yours sincerely
Your law firm Gansel Rechtsanwälte
1.00 out of 5
Poor
Our personal experience: Over three years ago, in the days of the diesel scandal, we took advantage of the "free initial assessment". After the assessment, we decided against continuing with the law firm. Yesterday we were asked to submit a "waiver of the statute of limitations" under threat of legal dunning proceedings. We are in no way aware that we have to make payments to the law firm. We have not received any invoices or requests for payment in these 3 years. We received an email 3 years ago confirming the termination and that the process was complete. Why did the law firm not take action in 3 years? Why was no invoice issued early for the "free" service? Why can't I reach anyone on the telephone hotline after waiting 20 minutes? Will my email be answered promptly? Why were we not sent a request for payment with bank details but were threatened with "legal dunning proceedings" exactly 3 years before Christmas if we did not submit a "waiver of the statute of limitations"? Does this seem serious? Will I recommend this law firm? Will I have to get a lawyer to protect me from this law firm?
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
12/21/2023Dr. Elias E.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you for your feedback. As we do every year, at the end of the year we check for all our clients whether there are any issues in our files that are critical to the statute of limitations. This includes our clients' claims for which we make recommendations for action if they are in danger of becoming time-barred, as well as any fee claims that are still outstanding and also threatened by a limitation period.
These are legal fees that have either not been billed in full or have not been paid in full.

Yours sincerely
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
Received the requested amount of money + interest from the other party.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
08/16/2023Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

We thank you very much for the positive evaluation of our work. We are very pleased that we were able to successfully assist you with our services. If you need further legal advice, we will be happy to assist you again at any time!

With kind regards
Your law firm Gansel Rechtsanwälte
1.00 out of 5
Poor
I was kindly advised and promised success with the meiem Schummeldiesel Mercedes ML. After about 2 years and several calls I was always put off that RA Gansel is still looking for a prefinancer, because I have no legal protection insurance and asked for patience and it will work out in any case already. Hocherschrocken got 2022 a mail, and without justification, that RA Gansel has discontinued the proceedings. Now the statute of limitations has occurred and I have no more chance, because I had too much confidence in a serious lawyer. On my renewed call it was pointed out in a disgusting manner and an arrogant choice of words that it is just as it is and Gansel has decided so. I cannot understand that RA Gansel who must have all documents still present, the case again to take up and again work on, particularly since a letter of RA Gansel to Mercedes in the year 2021 is present to me. I hope to hear again from RA Gansel, so that my confidence in a serious lawyer who attracts customers on the Internet not to lose completely. Joachim Tölle
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
06/27/2023Joachim T.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

Thank you for your feedback. Legal cost financiers set their own parameters for the financing of proceedings, to which law firms must also adhere. Unfortunately, no legal cost financier has been able to finance your case, despite extensive efforts on our part. The statute of limitations for your case has already expired last year, the withdrawal of the mandate on the part of the law firm took place before the occurrence of the statute of limitations. Unfortunately, it is no longer possible to reopen the case. We regret that we are unable to provide you with any better information in this regard.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
Mr. Marseli advised me very professionally on my diesel issue.
I found him to be extremely competent, thanks to his high level of expertise and the necessary tact. His approaches to solving the problem were comprehensible to me.
I felt understood and in good hands at all times.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
04/12/2023Christian P.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

Thank you very much for your kind words and your generous praise, which we are very happy to pass on to our colleague. Your feedback motivates us to continue to work with the greatest zeal for your legal interests. We are very pleased that we have succeeded in doing so to your complete satisfaction.

Yours sincerely
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
I am glad that I had chosen this law firm, because the ladies and gentlemen always helped me.... They had understanding for me when I presented my opinion and wanted to assert my very own point of view. It is not a matter of course that a lawyer takes the trouble to understand his client and even to accept his argumentation.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
01/25/2023Brigitte T.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

we thank you from the bottom of our hearts for your feedback, and of course for the evaluation and recommendation of our law firm. It is always our goal to involve our clients as much as possible in all important procedures and to finally achieve the best possible result. We are all the more pleased that we were able to meet your expectations and accompany you through your proceedings. Please do not hesitate to contact us if you need legal advice again, we wish you all the best!

With best regards
Your law firm Gansel Rechtsanwälte
1.00 out of 5
Poor
My personal experience is that my right was not enforced.
After more than 4 years of dispute, I have received almost nothing. My personal wishes, which I had expressed from the beginning (verbally as well as in writing), were not taken into account.
I was wrongly advised and a judgment was obtained, which was not in my favor.
In the end, I had to agree to the last offer because otherwise I would have received nothing at all.
I feel lied to and cheated by VW as well as by the lawyers.
If I could distribute minus points, I would do so here.
Show original
Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
01/22/2023Bianca S.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you very much for your feedback. We strive to meet the expectations of each and every client. Most of our procedures are designed digitally to provide you with a more convenient and efficient process.
However, this approach also means compromises elsewhere, such as personal service from an attorney. On the other hand, due to the volume of lawsuits we initiate, we are in a better position to assert your interests in terms of consumer protection and to build up greater pressure on car manufacturers. We regret that your proceedings did not end to your satisfaction. At the same time, however, we ask you to understand that the outcome of the proceedings is ultimately in the hands of the courts: although a comprehensive examination of the legal situation is carried out as part of the preliminary legal work. In doing so, the chances of success of the individual case in question are determined with regard to the legal situation and the further course of action is decided. Ultimately, however, the decision rests with the respective judge. Due to judicial independence alone, the exact outcome of the proceedings can never be predicted with certainty.

Yours sincerely
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
VW emissions scandal Audi A3 2.0

Competent support, super client portal,
uncomplicated & fast handling with process financier.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
01/09/2023Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

we would like to thank you for your praise and your evaluation. We are pleased that we were able to successfully guide you through your proceedings. Please do not hesitate to contact us should you require further legal advice.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
excellent conduct of the case up to the successful pronouncement of judgment in relation to the diesel scandal
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
01/09/2023Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

Thank you very much for your praise and your positive evaluation. We are very pleased that we were able to convince you with our service and advice. Please feel free to contact us at any time should you require further legal advice.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
Friendly and very competent advice and support. The complex requirements are simplified in a legally comprehensible manner and safely monitored. At all times we have been accompanied through the process and have had a good feeling.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
12/02/2022F. E.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

Thank you very much for your kind words and your generous praise, which we are happy to pass on to our colleagues. We would like to involve our clients as much as possible in all important processes in order to always achieve the best possible result in their interest. Your feedback is very valuable to us and shows us that we are on the right track with our service and advice. Please feel free to contact us at any time if you need further legal advice. We wish you all the best.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
Very nice and competent contact persons!
Professional handling of the process!
Always up to date!
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/16/2022Reinhard G.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

We thank you from the bottom of our hearts for your feedback and your words of praise, which we are happy to pass on to our colleagues. It is nice to read that we were able to convince you of our innovative processes and our service. Please feel free to contact us at any time if you require further legal advice.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
the entire transaction was very good, I am very satisfied, everything went as agreed.
Thank you very much , gladly again
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/16/2022Franz Otto S.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

Thank you very much for your positive feedback and your words of praise. We are pleased that we were able to inspire you with our service. Please feel free to contact us at any time if you require further legal advice. Until then, we wish you all the best!

With kind regards
Your law firm Gansel Rechtsanwälte
4.67 out of 5
Excellent
Recommendation
objective and competent
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/11/2022Ulrich T.
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear Client,

thank you very much for your evaluation and recommendation. It is nice to read that you felt well advised with our more than 15 years of expertise. Should you require further legal advice in the future, we look forward to hearing from you.

Yours sincerely
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
Am very satisfied, always received a quick response. Highly recommended. Gladly again.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/10/2022Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you very much for your evaluation and recommendation. We are very pleased that you are completely satisfied with our service and advice. Please do not hesitate to contact us if you require further legal advice in the future.

With best regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
everything went well
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/08/2022Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you very much for your evaluation and recommendation. We are very pleased that you are completely satisfied with our service. Please feel free to contact us at any time if you require further legal advice.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
I was very late in applying for bridging assistance 3. The attorneys handled everything quickly and communication was optimal.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/08/2022Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you very much for your positive evaluation and your kind words. Your praise motivates us to continue and to help as many consumers as possible to obtain their rights in the future. If necessary, you are very welcome to contact us again at any time for other legal advice.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
Super law firm. Gladly again and again.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/07/2022Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you very much for your positive evaluation and your kind words. We are very pleased that we were able to inspire you with our service and advice, and we will gladly pass on your praise to our colleagues. Please feel free to contact us at any time if you need further legal advice.

With kind regards
Your law firm Gansel Rechtsanwälte
4.08 out of 5
Good
Recommendation
I lacked a personal contact person to handle my case. There were always other people on the phone who first had to be provided with information so that my questions could be clarified.
Regardless of this, the result of the consultation and the preparation of the application for assistance was excellent.
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/04/2022Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

Thank you very much for your evaluation. We are pleased that we were able to convince you of our service and advice. Most of our processes have been designed digitally in order to provide you with a more convenient procedural flow, but this concept also means compromises in other areas, such as personal support from a lawyer.
Of course, we continue to work on further optimizing our processes and involving our clients as much as possible in all important procedures. Your feedback is therefore very helpful to us. Please feel free to contact us at any time should you require further legal advice.

With kind regards
Your law firm Gansel Rechtsanwälte
5.00 out of 5
Excellent
Recommendation
Without your help I would not have received compensation from Audi
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Customer review & rating for:
Qualität, Nutzen und Beratung bei Gansel Rechtsanwälte
11/02/2022Anonymously
Gansel Rechtsanwälte Comment from Gansel Rechtsanwälte:
Dear client,

we thank you very much for your evaluation and recommendation. It is nice to read that you felt well advised with our more than 15 years of expertise. Should you require further legal advice in the future, we look forward to hearing from you.

Yours sincerely
Your law firm Gansel Rechtsanwälte
900 Reviews from
2 other sources
4.03 out of 5
Good
4.20 out of 5
Good
840 reviews on Google Maps
 
01/28/2024
1.70 out of 5
Fair
60 reviews on Facebook
 
12/01/2023
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All reviews and experiences about Gansel Rechtsanwälte are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/21/2017  |  Last update: 02/18/2024   |  Report profile

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