OPE LEX - With the help of the law! Legal training combined with sales skills. Training for customer care, customer service, key account management, business development sales paired. Move contracts forward quickly and easily and get the usual... stumbling blocks with customers out of the way to close contracts quickly and easily. Whether in new customer business or contract renewals. It is also becoming increasingly important for sales staff to be legally fit. Simply explained and fun to learn. Training with follow-up support! That is OPE LEX!
TrainingTrainingContract ManagementConsultingNegotiationConsultingContractingItalianFrenchEnglishContract ManagementOPE LEXLawService ContractService ContractServiceReminderTerminationPower of RepresentationContract TermOccupational SafetyMEWAWorkwearGeneral Terms and ConditionsGeneral Terms and ConditionsEnglishFrenchItalianComplaintGroup ContractTenderWorkwearHead of International Key Account ManagementHead of International ContractingLawyerFull lawyerFull lawyer
Ms. Kappel is a specialist and had in-depth knowledge of our company's service. The seminar was clearly structured and tailored to the needs of our company. Ms. Kappel used practical examples to lively convey the rather "dry" topic. Very pleasant working atmosphere.
I would like to thank Ms. Kappel for the very interesting training.
The seminar was particularly suitable also for non-lawyers who want to get a good overview of the legal aspects of the entire payment transaction.
Seemingly complex relationships and the associated legal uncertainty were quickly cleared up by Ms. Kappel. She formulates fascinatingly simple rules that are applied again and again, so that 80% of a complex web of contracts becomes clear to every training participant.
For the remaining 20%, Ms. Kappel offers individual advice and solutions with impressive expertise.
Finally, a training that removes legal hurdles out of the way. This quite understandable and despite complex issues conveyed in a very understandable way! Complaints and serious customer discussions are no longer a problem. I learned many new tips and tricks that help me enormously in my day-to-day business. I can only recommend!
The subject of contract law is fundamentally very demanding and complex. Employees without a legal background shy away from such discussions with customers. We were looking for a seminar that would highlight the most important points and convey them in a generally understandable way. Through the seminars with Ms. Kappel, our employees understood the content and lost their shyness about talking to customers about it. At the same time, our employees were also given great sales input, as they learned to work out the opportunities from such a customer discussion and to use them positively for more customer proximity.
Such a seminar can only be held at this level by a sales professional with a legal background. The offer of Mrs. Kappel to support us also after the seminar is actively used by our employees.
Thank you for this special seminar to Mrs. Kappel.
Melanie Kappel gave me and the group an understanding of complex legal issues in a competent manner. In addition to many tips regarding our negotiating skills with international business partners, I was able to benefit greatly from the practical exercise scenarios and now feel very well prepared. Thank you very much for this very helpful training, which I can recommend to everyone!
I had the chance to attend one of the Ope Lex seminars with Melanie Kappel and I can highly recommend it. Complex legal topics explained with a very understandable and practical approach. I learned a lot about negotiaton in a legal framework, that let's me now enter such situations with much more confidence.
In OPE LEX I have found a most professional, competent partner, offering wise legal advice and practical business solutions, eager to help its clients and deliver satisfying results. I most strongly recommend this firm!
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Profile active since 06/07/2019 | Last update: 09/21/2020
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