Pflegehelden Franchise GmbH

24 hours care, 24 hours care, polish caregivers, care at home

Pflegehelden Franchise GmbH
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.82 out of 5
Excellent
1,891 Reviews
Authenticity of reviews
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Contact information
We provide loving Polish caregivers for 24-hour care, who live with the person in need of care. They are always at the side of the person in need of care, not just by the minute as in a retirement home or with a classic nursing service. Our...
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Contact information

Pflegehelden Franchise GmbH
Sieversbek 25
25524 Itzehoe
Germany
Directions

Contact person
Philipp Ohlenmacher

Images & Videos

Opening hours

Wednesday 08:00 am-05:00 pm

Websites & Profiles

99% Recommended
5 stars 953
4 stars 124
3 stars 13
1 star 1
Consulting
Care
Implementation
Customer service
Overall Satisfaction
Top competencies

Kommunikation

4.96 out of 5
26 Reviews

Informationen

4.92 out of 5
26 Reviews

Erwartungen

4.96 out of 5
25 Reviews

1,095 Reviews on ProvenExpert.com

4.82 out of 5
Excellent
4.90 out of 5
Excellent
Recommendation
The understanding and friendly nature of the communication has been consistent throughout the care. Pflegehelden are a reliable partner in finding care. This also helped us when dealing with a physical distance from the parents needing care. The care suggestions turned out to be bull's eye. Thank you very much, keep up the good work!
Show original
Customer review & rating for:
Ihre pflegehelden Karlsruhe
06/28/2022Herr E.
Reviewed franchise: Pflegehelden® Karlsruhe
5.00 out of 5
Excellent
Recommendation
The whole package fits perfectly, everything is as described on the HP, lightning fast competent and very friendly service.! I will recommend to others!
Show original
Customer review & rating for:
Pflegehelden Offenburg | Freiburg | Lörrach | Rottweil
06/23/2022Ute S.
Reviewed franchise: Pflegehelden® Offenburg | Freiburg | Rottweil | Lörrach
5.00 out of 5
Excellent
Recommendation
Everything was perfect! Very friendly communication, immediate assistance and a super placement of the nursing assistant.
Thank you for everything!
Show original
Customer review & rating for:
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
06/22/2022Frau B.
Reviewed franchise: Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr Comment from Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr:
Dear Mrs. Bux,

thank you very much for the great review.

We thank you for the nice cooperation and wish you and your family all the best.

Many greetings
Your Pflegeheldenteam

Michaela Herm and Armin Hirsch
5.00 out of 5
Excellent
Recommendation
We are more than satisfied with Mr. Thiel!
Show original
Customer review & rating for:
Telefonisches Beratungsgespräch mit den Pflegehelden Göttingen
06/22/2022E.
Reviewed franchise: Pflegehelden® Göttingen
Pflegehelden® Göttingen Comment from Pflegehelden® Göttingen:
Thank you for this praise and your great review!
Your Sascha Thiel from Pflegehelden Göttingen
5.00 out of 5
Excellent
Recommendation
Competent and quick advice and assistance.
Show original
Customer review & rating for:
Pflegehelden® Oberhessen
06/22/2022Marita D.
Reviewed franchise: Pflegehelden® Oberhessen
Pflegehelden® Oberhessen Comment from Pflegehelden® Oberhessen:
Thank you for the 5 star rating.
4.92 out of 5
Excellent
Recommendation
Very nice contact, competent advice and the selected caregiver fits well in our family.
Show original
Customer review & rating for:
Telefonisches Beratungsgespräch mit den Pflegehelden Göttingen
06/21/2022Peter, C.
Reviewed franchise: Pflegehelden® Göttingen
Pflegehelden® Göttingen Comment from Pflegehelden® Göttingen:
Thank you very much for this wonderful review. We always try to do our best and are very happy when the preparations lead to success!

Best regards,
Your Sascha Thiel
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the all-round care and would go to Pflegehelden Göttingen again any time there is a need. Thank you again for everything!
Show original
Customer review & rating for:
Pflegehelden® Göttingen
06/15/2022J. T.
Reviewed franchise: Pflegehelden® Göttingen
Pflegehelden® Göttingen Comment from Pflegehelden® Göttingen:
Dear Mrs. Trauschke, thank you very much for this positive evaluation.
I wish you all the best for the future!
I would also be very pleased about a renewed cooperation.

Many greetings,
Your Sascha Thiel
5.00 out of 5
Excellent
Recommendation
The caregiver Marta Madej is extremely friendly, speaks very good German. Her interaction with the caregiver she is very attentive and loving. She is great at responding to personal wishes or preferences. Our mother is always very happy when Marta comes back and laughs a lot with her.
Of course, personal hygiene and other basic care also work wonderfully.

At Pflegehelden, the ladies always have an open ear for problems and usually offer solutions without delay. The change of caregivers goes smoothly.
Show original
Customer review & rating for:
Monika Bader - Ihre Pflegeberaterin in Würzburg
06/05/2022Anonymously
Reviewed franchise: Pflegehelden® Würzburg
Pflegehelden® Würzburg Comment from Pflegehelden® Würzburg:
Thank you very much for your message. We are very happy that it harmonizes with your mother and Marta. Marta is looking forward to coming back. Kind regards Monika Bader
5.00 out of 5
Excellent
Recommendation
Tonight is the first handover of a caregiver to my mother. So with the care I have no experience yet. But the consultation went great. Shortly after I finally needed a 24-hour care for my mother, we quickly got an offer that was an excellent fit for my mother's profile. The fact that the lady had to cancel 5 days before - the agency cannot be held responsible for that. A replacement had to be conjured out of the hat at short notice. Mr. Prange sacrificed the weekend for it. And after we then even - after various consultations - had 3 forces to choose from, I'm sure that tonight everything will be fine, even if the profile is now not 100% match.
Show original
Customer review & rating for:
Pflegehelden® Düsseldorf
06/01/2022Astrid W.
Reviewed franchise: Pflegehelden® Düsseldorf | Essen | Krefeld | Mülheim
Pflegehelden® Düsseldorf | Essen | Krefeld | Mülheim Comment from Pflegehelden® Düsseldorf | Essen | Krefeld | Mülheim:
Dear Mrs. W., thank you very much for your kind words and understanding. Especially when things get bumpy, the value of a good agency becomes apparent and we give everything to make and keep our customers satisfied. Thank you very much and I look forward to having coffee with you.
5.00 out of 5
Excellent
Recommendation
The on-site coordinator has responded obligingly, empathetically and quickly to requests.
A home visit at the beginning and in case of acute questions in the course of the care period helped to find good solutions to problems.
Show original
Customer review & rating for:
Pflegehelden® Göttingen
05/21/2022Gunhild E.
Reviewed franchise: Pflegehelden® Göttingen
Pflegehelden® Göttingen Comment from Pflegehelden® Göttingen:
Dear Ms. Edmundson,
Thank you very much for this positive review! We are pleased that you were so satisfied with our service.
Your Sascha Thiel from Pflegehelden
4.75 out of 5
Excellent
Recommendation
Friendly support and always get back to you promptly with concerns :-)
Show original
Customer review & rating for:
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
05/19/2022Anonymously
Reviewed franchise: Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr Comment from Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr:
Thank you very much for your review.

It is important for us that you can always rely on us and that we find a solution for you as soon as possible.

Many greetings
Armin Hirsch Michaela Herm
4.20 out of 5
Good
Recommendation
Very professional and personal care, very dedicated staff. My parents and I were very satisfied and always felt in good hands.
Show original
Customer review & rating for:
Pflegehelden® Oberhessen
05/18/2022Eva S.
Reviewed franchise: Pflegehelden® Oberhessen
Pflegehelden® Oberhessen Comment from Pflegehelden® Oberhessen:
Dear Mrs. Sauer, we thank you very much for the good cooperation and for the great evaluation. We wish you all the best for the future, the team of Pflegehelden Oberhessen
5.00 out of 5
Excellent
Recommendation
Fast, comprehensive, uncomplicated,....we were completely satisfied.
Thank you very much!!!
Show original
Customer review & rating for:
Beratung, Angebot
05/18/2022M.
Reviewed franchise: Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr Comment from Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr:
Hello Mrs Mayländer ,

thank you very much for your nice evaluation. We thank you for the good and trustful cooperation and are very pleased that we could offer you a good support.

Many greetings

Your Pflegeheldenteam

Armin Hirsch Michaela Herm
5.00 out of 5
Excellent
Recommendation
Mr. Prange was very goal-oriented and responded to our needs in world-class time and took enormous care to find a short-term solution.
I will gladly recommend Pflegehelden to others and contact you again the next time I need something.
Show original
Customer review & rating for:
Pflegehelden® Düsseldorf
05/18/2022Anonymously
Reviewed franchise: Pflegehelden® Düsseldorf | Essen | Krefeld | Mülheim
5.00 out of 5
Excellent
Recommendation
We had to organize care at home in a relatively short period of time. Pflegehelden provided us with excellent support and organized an excellent caregiver within a very short time. Many thanks for the good cooperation!
Show original
Customer review & rating for:
Pflegehelden® Mönchengladbach
05/17/2022Anonymously
Reviewed franchise: Pflegehelden® Mönchengladbach
4.75 out of 5
Excellent
Recommendation
at the moment no caregivers to get otherwise we were satisfied
Show original
Customer review & rating for:
Beratung, Angebot
05/13/2022S.
Reviewed franchise: Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr Comment from Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr:
Hello , thank you for your great review and the long and good cooperation. Fortunately, we were able to get the shortage of forces back under control through our partners with many actions. ( Corona, Easter and war is already a heavy combination....)

Best regards

Your care hero team

Armin Hirsch Michaela Herm
5.00 out of 5
Excellent
Recommendation
Very good advice and good support.
Mr. Hirsch has a good knowledge of
knowledge of human nature and is always
good solution.
Show original
Customer review & rating for:
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
05/12/2022Frau B.
Reviewed franchise: Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr Comment from Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr:
Thank you very much for your great review. We are pleased about the good cooperation .

Many greetings
Your Pflegeheldenteam

Armin Hirsch and Michaela Herm
5.00 out of 5
Excellent
Recommendation
The caregiver placed better than expected in the wildest dreams.
Mr. Jostmeier is always available directly or at short notice.
Overall, the care heroes rightly bear their name!!!
Show original
Customer review & rating for:
Pflegehelden® Oberhausen
05/12/2022Herr von H.
Reviewed franchise: Pflegehelden® Oberhausen
Pflegehelden® Oberhausen Comment from Pflegehelden® Oberhausen:
Dear Mr. von Heesen,
thank you very much for the positive evaluation and the kind words.
5.00 out of 5
Excellent
Recommendation
I was helped in a friendly and patient manner and my questions were answered. I quickly had an offer so that I could get an idea.
Show original
Customer review & rating for:
Angebot
05/11/2022Frau K.
Reviewed franchise: Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr
Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr Comment from Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr:
Thank you very much for your review.

Many greetings
Your Pflegeheldenteam
5.00 out of 5
Excellent
Recommendation
We have not yet received a caregiver through "Pflegehelden".
The preliminary discussions, however, were very nice and committed. Even on the weekend I was called back.
Show original
Customer review & rating for:
Angebot
05/11/2022Anonymously
Reviewed franchise: Pflegehelden® Ostalbkreis | Heidenheim | Rems-Murr

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All reviews and experiences about Pflegehelden Franchise GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/13/2019  |  Last update: 06/16/2022   |  Report profile

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